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myUnity vs ECP Comparison (2026)

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Good recommendations?

myUnity

ECP

Overview

Netsmart offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting.

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

143

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

4.6

179

125

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.”

Chris G.

Chief Information Officer

“Continued product enhancements and a collaborative relationship with the vendor have also contributed to steady improvements over time.”

Chris G.

Chief Information Officer

“Reports always accurate.”

Brooks L.

Healthcare Representative

Pros

“The platform makes it easy for staff to document resident care, complete charting, and add progress notes efficiently, which helps support both compliance and continuity of care for our residents.”

Kara C.

Divisional Director of Care

“Through aligned goals and integrated workflows, ECP enables enhanced care coordination, and real-time visibility into clinical performance—supporting both operational excellence and improved resident outcomes.”

Charlene P.

Vice Presidnet of Resident Care

“Customer support, ability to customize service plans to RAT, ability to enter in late entries, dashboard information with ability to drill down, easy to use”

Heather Z.

Owner

Cons

“The system and processes have not improved.”

Jayson M.

Physical Therapist

“Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again. ”

Nancy S.

“Entry screens not very intuitive, new users complain it's not friendly. ”

Nancy S.

Cons

“Rigid programming that prevents what feels like simple adjustments - attaching a note to the email when sending the service plan out, being able to bold items in the tasks for staff to see important things”

Heather Z.

Owner

“There are too many fields that need to be completed but don't tell you what form they are for until you pull up each form individually and then update the forms from that place”

Teresa G.

Sales Director

“Setting alerts for staff notifications seems to be more difficult than it should be and there is no way to alert us if someone doesn't have a BM for 48 hrs.”

Jamie D.

Administrator