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myUnity vs PointClickCare EHR for Senior Living Comparison (2026)

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PointClickCare EHR for Senior Living logo

PointClickCare EHR for Senior Living

Overview

Netsmart offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting.

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

143

5

4

3

2

1

63

52

15

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.7

63

5

4

3

2

1

45

15

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“Features like automated document routing (e.g., inbound fax attaching directly to the patient chart) and integrations with external partners improve efficiency and reduce manual effort.”
CG

Chris G.

Chief Information Officer

“Continued product enhancements and a collaborative relationship with the vendor have also contributed to steady improvements over time.”
CG

Chris G.

Chief Information Officer

“Reports always accurate.”
BL

Brooks L.

Healthcare Representative

Pros

“We do not have much use for paper charts these days and it is wonderful being able to upload documentation from the hospitals and Labs.”
AH

Alyssa H.

Unit Clerk

“There were some modules within Senior Living that our organization does not utilize, but we were unable to disable.”
LG

Luann G.

Senior Applications Support Analyst

“PointClickCare has done a great job creating the Senior Living Core Platform for organizations to use.”
LG

Luann G.

Senior Applications Support Analyst

Cons

“The system and processes have not improved.”
JM

Jayson M.

Physical Therapist

“Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again. ”
NS

Nancy S.

VP

“Entry screens not very intuitive, new users complain it's not friendly. ”
NS

Nancy S.

VP

Cons

“My complaints are all small things, like wishing that completion dates were listed next to assessments for example (instead of having to go into each one to see what date it was locked).”
JB

Jessica B.

Medical records director

“We have a lot of senior living facilities, the cost of the product and additional products make this software hard to advance in our company. ”
RL

Rebecca L.

Clinical Software Specialist

“When submitting a ticket for customer support - it's not consistent with help.”
RH

Robin H.

Clinical Informatics Analyst

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features37
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Assessment Management
  • Bereavement Management
  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Electronic Submission
  • Event/Activities Planning
  • Financial Management
  • For Long Term Care
  • Forms Management
  • Geriatric Care
  • HIPAA Compliant
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Lead Management
  • Meal/Nutrition Management
  • Medication History
  • Medication Management
  • Mobile Access
  • Patient Intake
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Point of Care System
  • Quality Assurance
  • Records Management
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Staff Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • User Management
  • Volunteer Management
  • Workflow Management
  • Total features40
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Assessment Management
  • Bereavement Management
  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Electronic Submission
  • Event/Activities Planning
  • Financial Management
  • For Long Term Care
  • Forms Management
  • Geriatric Care
  • HIPAA Compliant
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Lead Management
  • Meal/Nutrition Management
  • Medication History
  • Medication Management
  • Mobile Access
  • Patient Intake
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Point of Care System
  • Quality Assurance
  • Records Management
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Staff Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • User Management
  • Volunteer Management
  • Workflow Management

Integrations

  • Total integrations1
  • WelcomeHome
  • eFax
  • Total integrations1
  • WelcomeHome
  • eFax