App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Optima
5
26
4
27
3
9
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A proven therapy solution built for post-acute rehab
Table of Contents
Is this product right for your business?
Find out with a
Optima - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Optima overview
What is Optima?
Optima (formerly Net Health Therapy for Skilled Nursing and Senior Living) is an EHR solution that enables healthcare providers to enhance patient experiences while streamlining daily operations. The therapy software offers built-in tools to efficiently manage documentations, revenue cycle management, and clinical content, cutting down on time-consuming administrative work. By simplifying the process, providers can focus on delivering patient care and improve outcomes across the board.
Starting price
Alternatives
with better value for money
Pros & Cons
Performance and Speed
Customer Support
Bugs and Issues
Optima’s user interface
Optima review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Optima?
Users report that Optima offers helpful customer support, frequent regulatory updates, and educational resources like webinars. They say the support team is generally responsive and knowledgeable, but some find inconsistency in support quality, long wait times, and occasional lack of training among staff. They appreciate that Optima is user-friendly and easy to train new staff on.
Reviewers indicate that Optima streamlines therapy documentation and workflow, making clinical tasks efficient for therapists and directors. They find the software comprehensive for therapy management, though some experience technical glitches, slow system performance, and issues with updates or server reliability.
Select to learn more
Who uses Optima?
Based on 64 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Optima's key features
Most critical features, based on insights from Optima users:
All Optima features
Features rating:
Optima alternatives
Optima
Starting from
No pricing info
Yardi EHR
Starting from
No pricing info
StoriiCare
Starting from
No pricing info
eMAR
Starting from
0.01
Optima integrations (1)
Top integrations
Optima customer support
What do users say about Optima customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Optima customer support.
A significant portion of users highlight Optima's prompt, knowledgeable, and friendly customer support team.
Frequently reported by users, the help hotline answers quickly and resolves issues efficiently.
A minority of users report difficulty reaching support, slow email responses, and inconsistent staff knowledge.
Support options
Training options
To see what individual users say about Optima's customer support, check out the review snippets below.
“Customer service generally responds quickly to resolve any issues.”
Brienne V.
Director of Rehab
Optima FAQs
Optima has the following typical customers:
Large Enterprises, Mid-size Business, Freelancers, Small Business
These products have better value for money
Q. What level of support does Optima offer?
Optima offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support