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WellSky Long-Term Care Logo

Maximizing clinical outcomes and financial performance

Table of Contents

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WellSky Long-Term Care - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

WellSky Long-Term Care overview

What is WellSky Long-Term Care?

WellSky Long-Term Care (formerly Experience Care) is a comprehensive EHR platform that helps providers in skilled nursing, continuing care retirement communities, assisted & independent living, and intermediate care manage the unique challenges of these important types of care. Built specifically for long-term care settings, our innovative solutions & services are designed to streamline operations, enhance the quality of care provided, and improve the overall well-being of residents.

Key benefits of using WellSky Long-Term Care

WellSky Long-Term Care offers a cutting-edge suite of solutions and services to help you deliver the best possible experience for your residents while streamlining your operations. With WellSky Long-Term Care, you can:
- Automate processes, learn more about your residents, and save your CNAs and nurses from having to spend too much time behind their screens.
- Streamline all financial processes and get ahead of the competition with the financial tools and data you need to make better decisions.
- Maximize reimbursement and optimize your cash flow with technology that streamlines the billing process, saving you time and money.
- Automate communication between referral partners and streamline the intake process — making it easier to grow your census — with a streamlined referral portal.
- Get fast and secure access to critical information with an interoperable data exchange platform that integrates with your EHR

Starting price


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WellSky Long-Term Care’s user interface

Ease of use rating:

WellSky Long-Term Care reviews

Overall rating

4.8

/5

20

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

15

5

0

0

0

Pros
“Exceptionally positive and I am definitely looking forward to their commitment to delivering the best EHR platform for post-acute care.”
TC

Trevis C.

Director of Informatics

“Customer service is amazing. The management team listens to the needs of their clients and actually care to make their product better to accommodate the ever evolving world of Healthcare.”
NS

Nanda S.

Director of Reimburasement

“The most important aspect of any program is to be able to get help when you need it. That is what has pressed me the most.”
CS

Cheryl S.

DON

Cons
“Sometimes there are missing details or unable to view HC referral or MD notes.”
ZK

Zarmin K.

Lead Authorization Specialist

“Our company has been using it for at least 10 years, and through that we have struggled through some really tough versions that were more bugs than fixes. BUT THAT'S ALL BEHIND US NOW.”
EB

Erin B.

RN, Informatics Specialist

“HAVE NOT HAD ANY SERIOUS PROBLEMS, BUT IF A PROBLEM OCCUR, IT IS FIXED PROMPTLY.”
RP

Robin P.

LPN, QUALITY ASSURANCE, INFECTION CONTROL

Who uses WellSky Long-Term Care?

Based on 20 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Accounting
Commercial Real Estate
Others

Use cases

Long Term Care
Nursing Home
Assisted Living
Electronic Medical Records

WellSky Long-Term Care's key features

Most critical features, based on insights from WellSky Long-Term Care users:

MDS Review
Document management
Billing & invoicing
Customizable templates
Contact management
Self service portal

All WellSky Long-Term Care features

Features rating:

User management
Reporting & statistics
Performance metrics
Patient records management
Communication management
Claims management
Charting
Access controls/permissions
Activity tracking
Care plan management
Medication history
Multi-Location
Nursing Forms Tracking
Order entry
Patient intake
Admissions management
Point of care system
Real-Time data
Real-Time updates
Records management
Referral management
Registration management
Rehabilitation Management
Reimbursement management
Reminders
Activity dashboard
Reporting/Analytics
Revenue management
Role-Based permissions
Scheduling
Search/Filter
Task scheduling
Third-Party integrations
Assessment management
Alerts/Notifications
Client management
Clinical care
CNA Tracking
Alerts/Escalation
Customizable forms
Customizable reports
Data capture and transfer
Data import/export
Data storage management
Decision support
Document storage
E-Prescribing
Electronic Submission
EMR/EHR
Financial management
For long term care
For nursing homes
Geriatric care
HIPAA compliant
Incident management
Insurance eligibility verification
Invoice management
Meal/Nutrition management

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WellSky Long-Term Care integrations (2)

WellSky Long-Term Care support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

In Person
Live Online
Webinars
Documentation

WellSky Long-Term Care FAQs

Q. Who are the typical users of WellSky Long-Term Care?

WellSky Long-Term Care has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does WellSky Long-Term Care support?

WellSky Long-Term Care supports the following languages:
English


Q. Does WellSky Long-Term Care offer an API?

No, WellSky Long-Term Care does not have an API available.


Q. What level of support does WellSky Long-Term Care offer?

WellSky Long-Term Care offers the following support options:
Email/Help Desk, Phone Support, Chat

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