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NextGen Office vs eClinicalWorks Comparison (2026)

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Good recommendations?

NextGen Office

eClinicalWorks

Overview

Achieve better clinical outcomes with EHR/EMR software from NextGen Healthcare. Gain access to state-of-the-art tools for fast, efficient documentation. The result: complete, accurate information, better coordination of care, improved diagnosis, and reduced risk.

eClinicalWorks EMR is a comprehensive and customizable electronic medical record system that streamlines clinical workflows and enhances patient care.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

300

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

449

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

1.2K

532

489

161

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

3.3

396

116

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

Pros

“Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims.”

Latasha F.

Medical Office Manager

“The ledger helps us track patient balances and be able to send patient statements.”

Chez G.

Billing and Credentialing Manager

“Maintaining electronic medical records and chart documentation”

Latasha F.

Medical Office Manager

Pros

“They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on.”

Chelsea A.

Owner

“I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.”

Tabatha W.

Nursing Supervisor

“Once properly configured, it becomes a strong tool for managing patient care, documentation, and population health initiatives in a busy practice.”

Reneisha H.

Clinical Programs Manager

Cons

“This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy.”

Latasha F.

Medical Office Manager

“One of the least thing that I did not like was that it sometime duplicated the data and it was hard to merge patients.”

Diana T.

Clinical Office Manager

“We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. "”

Muhammad U.

Manager

Cons

“Some workflows are not intuitive, and reporting/data extraction can be limited without advanced configuration.”

Reneisha H.

Clinical Programs Manager

“The Customer Service reps are obsessed with closing tickets (it must be how they are monitored and bonused) that it doesn't matter if the issue has been resolved, the ticket is going to be closed. ”

Dawn L.

Practice Administrator

“You can only have 1 user at a time in the patient profile which doesn't help for training purposes.”