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NovaPACS
5
28
4
16
3
7
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PACS software for radiology professionals
Table of Contents
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NovaPACS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
NovaPACS overview
What is NovaPACS?
NovaPACS is a cloud-based PACS software, designed to help radiology professionals view, analyze, and compare images using built-in mammography, hanging protocols, 3D, 4D, and various other functionalities. Features include workflow management, collaboration, reporting, image processing, QA tools, built-in peer review, and customizable worklists.
NovaPACS’s workstation provides a centralized view of ultrasound, MRI, X-Ray, and PET studies. The solution offers multiple automation of clinical tasks such as auto cine, review, check out, image sizing, segmentation, and more. Physicians can also share information within premises or with different hospitals.
The solution’s digital image enhancement feature facilitates local contrast enhancement, denoising, cubic spine interpolation, and auto histogram equalization. With its NovaPRO module, doctors can visualize cases from multiple facilities simultaneously. Radiologists can conduct body fat analysis and utilize neural networks to study anatomy. Administrators can use a personalized console to set up workstations as per preferences and manage facilities.
Starting price
Pros & Cons
Customer Support
Image Viewing
Patient Management
Reporting
Bugs and Issues
Radiologist Feedback
NovaPACS’s user interface
NovaPACS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about NovaPACS?
Users say NovaPACS offers strong customer support, with many finding the technical staff responsive, helpful, and quick to resolve issues. They report that support is easy to reach and knowledgeable, though some mention delays due to time zone differences or occasional difficulties getting timely updates. Some feel customer service could be more consistent. They appreciate the implementation team's engagement and training assistance.
Reviewers appreciate that NovaPACS is easy to use and user-friendly for both end users and administrators. They find the software intuitive and effective for daily tasks, though some feel the abundance of features can be overwhelming or cumbersome at times.
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Who uses NovaPACS?
Based on 53 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
NovaPACS's key features
Most critical features, based on insights from NovaPACS users:
All NovaPACS features
Features rating:
NovaPACS alternatives
NovaPACS
Starting from
No pricing info
Nova RIS
Starting from
1
Per month
Starting from
No pricing info
NovaPACS pricing
Value for money rating:
Starting from
No pricing info
User opinions about NovaPACS price and value
Value for money rating:
To see what individual users think of NovaPACS's price and value, check out the review snippets below.
Lonnie S.
IT/IS Manager
Karen O.
RADIOLOGY SUPERVISOR
NovaPACS integrations (0)
Integrations rated by users
We looked at 53 user reviews to identify which products are mentioned as NovaPACS integrations and how users feel about them.
Integration rating: 5.0 (1)
“The interface allows for the clinic schedule to post to the providers smartphone and the completed documentation is interfaced to post to the required visit notes”
“Our software is Critical in EHR and Billing. We wanted to keep as much as possible within one product. We use other products eCW offers as well. Healow is another great asset to our office.”
Michelle M.
Practice Supervisor former Application Support
Integration rating: 5.0 (1)
NovaPACS customer support
What do users say about NovaPACS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of NovaPACS customer support.
A significant portion of users highlight the support team's quick response and effective resolution of technical issues.
Widely noted by reviewers, NovaPACS customer support is approachable, easy to contact, and consistently professional.
Support options
Training options
To see what individual users say about NovaPACS's customer support, check out the review snippets below.
“Support is wonderful and resolves most issues in a timely manner”
Karen O.
RADIOLOGY SUPERVISOR
“I have not had any major problems with NovaPACS. When I do have problems, the support team is right there to assist to get it resolved in a timely manner.”
Lauren B.
PACS ADMINISTRATOR
“notifications about updates/bugs. If you are not on their portal regularly you may miss something”
Lauren B.
PACS ADMINISTRATOR
NovaPACS FAQs
Q. What level of support does NovaPACS offer?
NovaPACS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat