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NovoClinical vs eClinicalWorks Comparison (2026)

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NovoClinical

eClinicalWorks

Overview

NovoClinical is a cloud-based electronic medical record (EMR) solution, which assists small to large medical practices with appointment scheduling and e-prescribing. Key features include compliance tracking, customized reporting, voice recognition, clinic interoperability, and timesheet management.

eClinicalWorks EMR is a comprehensive and customizable electronic medical record system that streamlines clinical workflows and enhances patient care.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

449

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

3.3

396

116

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

Pros

“Recently, they have been rolling out some updates that have improve the visual graphical interface, improved workflows and usability.”

Som O.

Office Assistant

“It enabled a more organized and timely approach to documentation, follow-ups, and revenue cycle management, all within a single, intuitive platform.”

Adebukola A.

CEO

“In this day and age where customer service is becoming more unavailable, it is nice to have customer service that you can reach when needed.”

Som O.

Office Assistant

Pros

“They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on.”

Chelsea A.

Owner

“I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.”

Tabatha W.

Nursing Supervisor

“Once properly configured, it becomes a strong tool for managing patient care, documentation, and population health initiatives in a busy practice.”

Reneisha H.

Clinical Programs Manager

Cons

“Tools like the clinical decision (pulls lists of patients based on clinical data) are currently not very intuitive, and the administrative reporting capabilities could be more robust.”

Alauna W.

Practice Manager

“Some of the workflows are clunky and not user friendly.”

Som O.

Office Assistant

“Laboratory integration is difficult without physical locationSelf scheduling feature is not functional at least from my ecperiencePatient billing system is offered by 3rd party with hefty feeCreating Macro is not user friendlyReferral to specialist is not user friendlyCreating soap note is not efficient as other EMRs on the market”

Elizabeth S.

Founder, CMO

Cons

“Some workflows are not intuitive, and reporting/data extraction can be limited without advanced configuration.”

Reneisha H.

Clinical Programs Manager

“The Customer Service reps are obsessed with closing tickets (it must be how they are monitored and bonused) that it doesn't matter if the issue has been resolved, the ticket is going to be closed. ”

Dawn L.

Practice Administrator

“You can only have 1 user at a time in the patient profile which doesn't help for training purposes.”