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Phreesia vs Epic Comparison (2026)

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Phreesia

Epic

Overview

Give patients the power to self-schedule or request appointments from their own device anytime, anywhere with Phreesia’s appointment scheduling tools. The Phreesia platform allows patients to click to schedule an appointment on your website or anywhere a link can be shared.

Epic is a cloud-based and on-premises EHR platform for hospitals and health systems, unifying clinical, operational, and financial.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

170

104

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.4

457

271

133

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“During the sales process, we were told it would answer patient calls and schedule appointments in real time while the patient remained on the phone.”

Daniel P.

Chief Operating Officer

“In summary, the tool is intuitive, with intelligent prompts that incorporating capture of pertinent demographic and insurance information - including clinical screens and necessary forms.”

Joseph K.

SVP CRO

“the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. ”

Katherine G.

Pros

“I really like EPIC it truly packs a lot of information and processing through A EHR system turning it a stream flow from the beginning at scheduling to finalizing claims and submitted statements to patients.”

Kerry G.

Account Receivable Specialist III

“It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use.”

Tabatha W.

Supervising Nurse

“Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.”

Shirley T.

Professional Development Leader

Cons

“They claimed they could have patients fill out information that would automatically populate the appropriate place on athena software but in fact they only produced a pdf file that did not populate the discrete data needed to be useable in athena. ”

TED F.

president

“My least favorite thing about Phressia, is every single time I go to the doctor who uses this software, it requires me to literally re go through every security question.”

Sarah W.

Medical Assistant

“After signing the contract, and during the implementation process we learned that functionality was not actually available for our athenahealth integration.”

Daniel P.

Chief Operating Officer

Cons

“too many menus, finding the right information can be difficult, logging takes longer when you can't find a suitable option in the menus, and searching for a single item (the menu) is tedious and time-consuming.”

Hei K.

nurse

“Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments.”

Tabatha W.

Supervising Nurse

“It will create duplicated charts and it will not give you an alert sometimes, then you need to manually merge the charts”

Jonathan S.

Interpreter