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Review Wave vs Carepatron Comparison (2026)

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4.5

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4.4

Good recommendations?

Review Wave

Carepatron

Overview

Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

299

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.4

860

487

280

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail.”

Shanna S.

Chiropractic Assistant

“Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!”

Chris D.

Owner

“Able to communicate with patients w/o having to use the telephone”

Amy Q.

Manager

Pros

“I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn.”

Andre H.

Osteopath

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”

leopold t.

therapist

Cons

“They are average in effectiveness and terrible at customer service.”

Veloy C.

Doctor

“Sometimes the software gets confused when we add in a same day appointment. Because of that, the patient gets an additional text and they get confused.”

Jodi S.

Office Manager

“Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.”

Heidi J.

Office Manager

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”

Ruby C.

Occupational Therapist Owner

“That you can’t seem to make basic updates like allowing the virtual visits to have closed caption to all for people with disabilities to use it.”

Kari R.

Owner and provider

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”

Jo C.

Practice Manager