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Aloha vs Weave Comparison (2026)

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Good recommendations?

Aloha

Weave

Overview

Aloha’s Patient Engagement Platform is an all-in-one solution designed to simplify patient communication, streamline workflows, and boost practice efficiency. It integrates seamlessly with your existing systems to help you manage appointments, patient follow-ups, and marketing efforts effortlessly.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

299

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.4

708

451

154

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

Pros

“The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail.”

Shanna S.

Chiropractic Assistant

“Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!”

Chris D.

Owner

“Able to communicate with patients w/o having to use the telephone”

Amy Q.

Manager

Pros

“The softphone feature allows me to make and receive calls seamlessly from anywhere, which is a game changer when working remotely.”

Maria L.

Remote Front Desk

“It's also, made it easier to manage calls, texts, and appointment reminders in one place. While there were occasional technical issues, the platform generally improved efficiency and supported daily workflow needs.”

Louise C.

Patient Care Coordinator

“What I love most is that it's not just for patient communication — our team uses it internally too, tagging each other and staying connected even when we're not in the same office.”

Maria L.

Remote Front Desk

Cons

“They are average in effectiveness and terrible at customer service.”

Veloy C.

Doctor

“Sometimes the software gets confused when we add in a same day appointment. Because of that, the patient gets an additional text and they get confused.”

Jodi S.

Office Manager

“Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.”

Heidi J.

Office Manager

Cons

“They decided to initiate the port on a Tuesday during business hours, without asking us first, leaving us with no phone lines for hours and no way for our patients to reach us. When we attempted to contact them to find out what was going on (because we didn't know they were porting our number that day), we were told no port was happening, only to be contacted hours later after the port was completed by the very person we'd been trying to get ahold of all day, stating that the port was complete.”

Terra T.

Director of Operations

“It only sends texts to designated cell phones, not just a number listed as "Main" unless you want multiple numbers from the same household to receive texts, which our clients have not been happy about.”

Zoe L.

Office Manager

“With Weave, it's just a nightmare with the customer service and support. And guess what, any settings or setup you want to change, you only have to go through their customer support because whenever you make changes from their web portal, none of it gets actually reflected.”