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PointClickCare EHR for Senior Living vs Eldermark Comparison (2026)

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PointClickCare EHR for Senior Living logo

PointClickCare EHR for Senior Living

Eldermark logo

Eldermark

Overview

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.

Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

63

5

4

3

2

1

45

15

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

37

5

4

3

2

1

29

4

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“We do not have much use for paper charts these days and it is wonderful being able to upload documentation from the hospitals and Labs.”
AH

Alyssa H.

Unit Clerk

“There were some modules within Senior Living that our organization does not utilize, but we were unable to disable.”
LG

Luann G.

Senior Applications Support Analyst

“PointClickCare has done a great job creating the Senior Living Core Platform for organizations to use.”
LG

Luann G.

Senior Applications Support Analyst

Pros

“Training - there is so much training offered not only though Webinars and video, but you can schedule a training for your Team with Eldermark, and they schedule according to your needs.”
AF

Adrienne F.

Billing Manager

“Quick and efficient solution to my issue, through the eldermark support system. ”
SK

Steve K.

Administrator

“The support team, the quickness to respond and assist, the setup of the system and how it looks, and the ease of use. ”
AM

Annie M.

DDRC

Cons

“My complaints are all small things, like wishing that completion dates were listed next to assessments for example (instead of having to go into each one to see what date it was locked).”
JB

Jessica B.

Medical records director

“We have a lot of senior living facilities, the cost of the product and additional products make this software hard to advance in our company. ”
RL

Rebecca L.

Clinical Software Specialist

“When submitting a ticket for customer support - it's not consistent with help.”
RH

Robin H.

Clinical Informatics Analyst

Cons

“There are a lot of hidden reports that could be utilized more frequently, but difficult to navigate”
AF

Adrienne F.

Billing Manager

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features40
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Audience Targeting
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Clinical Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event/Activities Planning
  • File Sharing
  • Financial Management
  • For Long Term Care
  • For Nursing Homes
  • Forecasting
  • Forms Management
  • Geriatric Care
  • HIPAA Compliant
  • Healthcare Compliance
  • Incident Management
  • Invoice Management
  • Lab Integration
  • Lead Management
  • Marketing Automation
  • Meal/Nutrition Management
  • Medical Billing
  • Medical Management
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Nursing Forms Tracking
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Pipeline Management
  • Point of Care System
  • Predictive Analytics
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resident Assessment
  • Revenue Management
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Workflow Management
  • Total features88
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Audience Targeting
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Clinical Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event/Activities Planning
  • File Sharing
  • Financial Management
  • For Long Term Care
  • For Nursing Homes
  • Forecasting
  • Forms Management
  • Geriatric Care
  • HIPAA Compliant
  • Healthcare Compliance
  • Incident Management
  • Invoice Management
  • Lab Integration
  • Lead Management
  • Marketing Automation
  • Meal/Nutrition Management
  • Medical Billing
  • Medical Management
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Nursing Forms Tracking
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Pipeline Management
  • Point of Care System
  • Predictive Analytics
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resident Assessment
  • Revenue Management
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Workflow Management

Integrations

  • Total integrations1
  • ActiveDEMAND
  • Caretime
  • EasyShifts
  • Espresso
  • GroveMenus
  • Notify
  • OnShift
  • ServiceTrac
  • WelcomeHome
  • eMenuCHOICE
  • Total integrations9
  • ActiveDEMAND
  • Caretime
  • EasyShifts
  • Espresso
  • GroveMenus
  • Notify
  • OnShift
  • ServiceTrac
  • WelcomeHome
  • eMenuCHOICE