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ECP vs Eldermark Comparison (2026)

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ECP logo

ECP

Eldermark logo

Eldermark

Overview

ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.

Eldermark NEXT EHR, tailored for senior living, automates assessments, tracks care, and centralizes data, enhancing revenue and care quality. Integrated with CRM, eMAR, and billing, it offers a comprehensive, user-friendly platform for exceptional care management and community oversight.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

179

5

4

3

2

1

125

47

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

37

5

4

3

2

1

29

4

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“The platform makes it easy for staff to document resident care, complete charting, and add progress notes efficiently, which helps support both compliance and continuity of care for our residents.”
KC

Kara C.

Divisional Director of Care

“Through aligned goals and integrated workflows, ECP enables enhanced care coordination, and real-time visibility into clinical performance—supporting both operational excellence and improved resident outcomes.”
Verified reviewer profile picture

Charlene P.

Vice Presidnet of Resident Care

“Customer support, ability to customize service plans to RAT, ability to enter in late entries, dashboard information with ability to drill down, easy to use”
HZ

Heather Z.

Owner

Pros

“Training - there is so much training offered not only though Webinars and video, but you can schedule a training for your Team with Eldermark, and they schedule according to your needs.”
AF

Adrienne F.

Billing Manager

“Quick and efficient solution to my issue, through the eldermark support system. ”
SK

Steve K.

Administrator

“The support team, the quickness to respond and assist, the setup of the system and how it looks, and the ease of use. ”
AM

Annie M.

DDRC

Cons

“Rigid programming that prevents what feels like simple adjustments - attaching a note to the email when sending the service plan out, being able to bold items in the tasks for staff to see important things”
HZ

Heather Z.

Owner

“There are too many fields that need to be completed but don't tell you what form they are for until you pull up each form individually and then update the forms from that place”
TG

Teresa G.

Sales Director

“There's a glitch that happens at times that causes the inventory to be off.”
ME

Megan E.

Operations Manager

Cons

“There are a lot of hidden reports that could be utilized more frequently, but difficult to navigate”
AF

Adrienne F.

Billing Manager

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Audience Targeting
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Clinical Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event/Activities Planning
  • File Sharing
  • Financial Management
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Nursing Homes
  • Forecasting
  • Forms Management
  • Geriatric Care
  • HIPAA Compliant
  • Healthcare Compliance
  • Home Health Care Management
  • Incident Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Marketing Automation
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medical Management
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Nursing Forms Tracking
  • Opportunity Management
  • Patient Communications
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Pipeline Management
  • Point of Care System
  • Predictive Analytics
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resident Assessment
  • Revenue Management
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Spend Management
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Work Order Management
  • Workflow Management
  • Total features88
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Tracking
  • Audience Targeting
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Clinical Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Documentation Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event/Activities Planning
  • File Sharing
  • Financial Management
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Nursing Homes
  • Forecasting
  • Forms Management
  • Geriatric Care
  • HIPAA Compliant
  • Healthcare Compliance
  • Home Health Care Management
  • Incident Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Marketing Automation
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medical Management
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Mobile Access
  • Monitoring
  • Nursing Forms Tracking
  • Opportunity Management
  • Patient Communications
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Pipeline Management
  • Point of Care System
  • Predictive Analytics
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resident Assessment
  • Revenue Management
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Spend Management
  • Staff Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Transaction Management
  • User Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations38
  • ActiveDEMAND
  • Aline
  • Amazon QuickSight
  • Axys
  • BestRx
  • Carefeed
  • Caretime
  • Conduit
  • Datascan Pharmacy Software
  • Domo
  • EasyShifts
  • Espresso
  • FrameworkLTC
  • GroveMenus
  • HubSpot CRM
  • IPS
  • Inspire
  • Liberty
  • Looker
  • Metric
  • Microsoft 365
  • Microsoft Outlook
  • Notify
  • OnShift
  • PioneerRx
  • PrimeRx
  • QuickBooks Online
  • Rainforest QA
  • RealPage
  • Relias
  • SRS Pharmacy Systems
  • Sage Intacct
  • Salesforce Platform
  • Savant
  • ServiceTrac
  • Simcenter Inspire
  • Tableau
  • Telnyx Suite
  • Tenera
  • Welcome
  • WelcomeHome
  • eMenuCHOICE
  • Total integrations9
  • ActiveDEMAND
  • Aline
  • Amazon QuickSight
  • Axys
  • BestRx
  • Carefeed
  • Caretime
  • Conduit
  • Datascan Pharmacy Software
  • Domo
  • EasyShifts
  • Espresso
  • FrameworkLTC
  • GroveMenus
  • HubSpot CRM
  • IPS
  • Inspire
  • Liberty
  • Looker
  • Metric
  • Microsoft 365
  • Microsoft Outlook
  • Notify
  • OnShift
  • PioneerRx
  • PrimeRx
  • QuickBooks Online
  • Rainforest QA
  • RealPage
  • Relias
  • SRS Pharmacy Systems
  • Sage Intacct
  • Salesforce Platform
  • Savant
  • ServiceTrac
  • Simcenter Inspire
  • Tableau
  • Telnyx Suite
  • Tenera
  • Welcome
  • WelcomeHome
  • eMenuCHOICE