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PointClickCare EHR for Senior Living vs Therap Comparison (2026)

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4.6

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Good recommendations?

PointClickCare EHR for Senior Living

Therap

Overview

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.

Therap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, reporting, EVV and billing.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.7

107

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“We do not have much use for paper charts these days and it is wonderful being able to upload documentation from the hospitals and Labs.”

Alyssa H.

Unit Clerk

“There were some modules within Senior Living that our organization does not utilize, but we were unable to disable.”

Luann G.

Senior Applications Support Analyst

“PointClickCare has done a great job creating the Senior Living Core Platform for organizations to use.”

Luann G.

Senior Applications Support Analyst

Pros

“Support style - Therap contacts sometimes respond to request for assistance and direct questions by referring user back to finding guides and while it is important for us to utilize all the guides available it is not always the most efficient way to assist us to move forward when quick system functionality help is needed (especially for new system users).”

Anne C.

Director of Information Systems

“I wish there was a push notification for when documentation was not started for a shift.”

Lindsey M.

Residential Program Manager

“Would like it to not take you out of the search of data when you need to send an scomm.”

Chris S.

Day program supervisor

Cons

“My complaints are all small things, like wishing that completion dates were listed next to assessments for example (instead of having to go into each one to see what date it was locked).”

Jessica B.

Medical records director

“We have a lot of senior living facilities, the cost of the product and additional products make this software hard to advance in our company. ”

Rebecca L.

Clinical Software Specialist

“When submitting a ticket for customer support - it's not consistent with help.”

Robin H.

Clinical Informatics Analyst

Cons

“Sometimes it can be very laggy. When it is laggy it can take forever”

Cody C.

Targeted case manager