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Tebra vs Platinum system Comparison (2026)

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Tebra

Platinum system

Overview

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Platinum is a chiropractic software that helps businesses manage check-ins, scheduling, patient records, billing, and more on a centralized platform. It allows staff members to conduct patient interviews, apply therapies, manage follow-ups, and handle customer service operations.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

1.3K

736

291

116

164

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

4.5

177

114

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“Try combining all patient's information to come up on screen not having to go to different tabs would speed up the process of verifying patients including insurance information.”

Cheryl D.

Receptionist

“I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's.”

Anish K.

Process Associate

“They never make me feel rushed and consistently go above and beyond to ensure that I not only resolve the issue at hand but also understand the "why" behind the process so that I can confidently manage it moving forward.”

Barbara B.

Executive Director

Pros

“It is overall efficient with how a patient "flows" and is scheduled through the system.”

Molly S.

Chiropractic Assistant

“Some reports pull up different numbers.”

Molly S.

Chiropractic Assistant

“Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue.”

John B.

Big Wig

Cons

“Our organization experienced ongoing workflow instability, lagging systems, unreliable reporting between EHR and billing functions, and repeated communication and support failures.”

Marina P.

CEO

“Basic functions of password resets or unlocking accounts should be basic, entry level skills that can be fixed. If not, then why does your customer support even exist? ”

Elizabeth N.

CEO

“Additionally, the patient record system for processing payments needs improvement to facilitate easier payment collection. Since we are already being charged for the system and other fees, I don't understand why there are additional charges for collecting payments.”

Arianne T.

Medical Billing

Cons

“We have a TWAIN supported scanner, but Platinum cannot seem to get it to import directly into Platinum, so we have to manually upload the files, one by one.”

John B.

Big Wig

“The file import process into the chart notes is PAINFUL and extremely time consuming.”

John B.

Big Wig

“It is very difficult to find/pull any reports.”

Molly S.

Chiropractic Assistant