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TheraNest vs Doxy.me Comparison (2026)

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Good recommendations?

TheraNest

Doxy.me

Overview

Most EHRs aren’t built for mental health, but TheraNest is. Built for solo and small group mental health practices.

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer & image capture.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

598

320

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.6

1.2K

847

307

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“A helpful enhancement would be a pop-up notification upon login reminding clients that their provider has sent forms requiring completion, along with clear instructions on where to locate those forms within the portal.”

Chloe V.

Administrative and Billing Assistant

“I found the scheduling, documentation, billing, and client management features helpful in keeping workflows efficient and reducing administrative burdens.”

Heather S.

General Manager

“I am a solo practitioner in private practice, and TheraNest is like my assistant who does billing, scheduling, and insurance submission (all in one program).”

Lienna W.

Psychologist

Pros

“I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen.”

Shea G.

Counselor

“Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform.”

Rosalyn Y.

Psychotherapist

“It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down.”

Shea G.

Counselor

Cons

“What I really DON'T like is the daily schedule page because I have to scroll down to see all my appointments, and if my browser window is not fully expanded, I can't access the "copy note from last session" function on my very last client of the day.”

Lavinia M.

Licensed Professional Counselor, Owner

“Customization options for reports, forms, and templates could be restrictive, making it difficult to tailor the system to the unique needs of a growing practice.”

Heather S.

General Manager

“In terms of self-learning to navigate the system, the learning library include other medical functions that the mental health system do not need.”

Kaman L.

CEO and therapist

Cons

“The one thing I don’t like is there’s no way of setting up anything to block calls from coming through when using this and when a calls comes through it literally knocks the whole appointment down and kicks me out and I have to start all over.”

Heather W.

Owner

“When using the background feature I can only use the blur, as the other backgrounds do not integrate the background in a way that is not distracting.”

Michael S.

Administrator

“I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???”

KIM Y.

Physician