App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

TheraNest Logo
TheraNest

Write a review

Web-based mental health software for practitioners

visit website

(32)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

TheraNest Pricing, Features, Reviews and Alternatives

TheraNest product overview

Price starts from

39

Per month

Other

What is TheraNest?

TheraNest Mental Health is a web-based solution for psychology and mental health practices, independent practitioners, teaching and educational centers and non-profit organizations to manage notes, billing and scheduling related information. The product can also be accessed via Apple app that gives users the freedom to accept signatures within the mobile app.

Key benefits of using TheraNest

? TheraNest Mental Health's therapy notes allow practitioners and health centers to keep a track of progress notes, discharge summaries and treatment plans.
? The product offers analytics functionality that helps users to analyze client distribution as per demographics such as gender, marital status, among others.
? TheraNest Mental Health has the capability to schedule recurring appointments and sync the TheraNest calendar to Apple’s iCalendar and Google calendar offering a consolidated view of appointments.
? TheraNest Mental Health offers billing management that allows users to create, email and print invoices and also accept credit cards for payment processing.
? TheraNest Mental Health has the capability to offer support practitioners with a large number of active clients by offering customizable pricing plans.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation
Videos
Webinars

TheraNest pricing information

Value for money

4.3

/5

925

Starting from

39

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TheraNest features

Functionality

4.1

/5

925

Total features

108

13 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Document Management

Functionality contenders

TheraNest users reviews

Overall Rating

4.4

/5

925

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

546

269

68

20

22

Pros
They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.
Cons
I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.

Overall rating contenders

KA
AvatarImg

Kelly A.

LMFT

Hospital & Health Care, self-employed

Review source

Overall Rating

It has saved me time and headaches in keeping track of client appointments and payments.

Reviewed 3 years ago

Transcript

Kelly: Hi, my name's Kelly. I'm a licensed marriage and family therapist. I would give TheraNest a three...

JC
AvatarImg

Julie C.

CEO

Hospital & Health Care, 1-10 employees

Review source

Overall Rating

Professional Product

Reviewed 4 years ago

Transcript

Julie C.: Hi, my name is Julie. I'm a marriage and family therapist with my own private practice. And...

AvatarImg
AvatarImg

Kyle M.

Mental Health Care,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Never felt alone; even in my darkest times.

Reviewed 6 years ago
Pros

TheraNest has EVERYTHING in one place. I have search high and low for several years; applied, signed up, and trialed several other soft-wares, and none of them compare to TheraNest. The Client Portal is a surprise when I share the feature with my patients. The Customer Service being accessible to all providers (Inters and Residents alike) is a huge plus so I do not find myself training (and retraining)...

Cons

The only thing I could ever wish for, is prescribing rights and abilities. I plan to expand my company into the Medical Realm eventually, and this is a feature I plan to discuss with the developing team.

Vendor response

Hi Kyle, thank you for the wonderful review. Our support team was all smiles when we read it as it¿s always our goal to be available for all users of TheraNest. We¿re very happy to hear that you (and your interns and residents) have been enjoying TheraNest and that it¿s helped make your practice easier and quicker to manage! We¿d be very excited to grow with you as your practice grows, that¿s why we¿ve passed on your e-prescribing request to our development team and we¿ll be in-touch to discuss your wants/needs for this feature. We take all feedback and suggestions very seriously. As always, don¿t hesitate to reach out if you need us! Thank you for being a valued customer, Kyle! Sincerely, Your TheraNest Team

JH
AvatarImg

Jade H.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great PMS for big or small....

Reviewed 3 years ago

We appreciate that everything on this software is all-in-one and is cloud-based. Meaning, as long as we have internet, we can run our business.

Pros

Our organization is growing each day, and TheraNest always keeps up. The wonderful thing about this PMS is that when we need assistance, we have been able to reach out and get hands-on support.

Cons

As we continue to grow and expand, we have many hands in the pot. Although TheraNest accommodates for that, they quite often have upgrades or updates which change some minor features. These changes confuse members of our team, and mistakes are easily made. We appreciate that TheraNest has been better about notifying us by email of upcoming updates.

EM
AvatarImg

Erica M.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Not made for larger organizations with multiple locations

Reviewed 5 years ago

Overall I was very disappointed and felt like I paid for a glorified calendar. They charge by client load, but clients do not just come and go. You have to wait for billing and payments, therefore I had to up my subscription twice in 6 months to keep making room. Again, I think this system would be great for a small therapy practice that has one location and keeps it all simple. It ended up costing our business 200,000 in receivables, an additional 40 hours of labor plus monthly charges for using a system that doesn’t work. Lesson learned. We switched to Kareo.

Pros

My staff and I would unanimously agree that the calendar is amazing. I loved the ease of use, the color coding and the emails the system sends when appointments are booked. Although the repeat function was awful. We would delete appointments for the future, wouldn’t see any for the future and the client would show back up again.

Cons

The billing, after being with them 6 months still never worked. Our office has central scheduling and multiple tax id’s. We were told they were capable of handling our size company. Our billing never went out properly and we never got a single EOB back through the system. When I confronted them about it, I was told at least my Blue Cross would be manually uploaded for us weekly and they would make...

Vendor response

We appreciate all customer feedback, thank you for sharing your experience. We are sorry for any misunderstanding Erica, you do not need to wait for payments to archive clients. You can archive and unarchive at anytime not just at the point of a discharge. This allows practice owners to be in control of their own subscription payments! We also do offer phone support in addition to chat and email support. Our phone number is 1-800-867-7405 if you'd like to reach out and speak to one of our wonderful customer support folks you most certainly can! Sometimes hopping on a phone call to troubleshoot any unique insurance billing cases can provide the best results. We wish you the best of luck in your future endeavors!

KN
AvatarImg

Kenneth N.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Great Reports - Slow to Nonexistent Customer Service

Reviewed 4 years ago
Pros

I really love the reports, especially the demographic reports (with pie charts even) that I can pull with this EHR. I also love the all-in-one pricing, in that I can have as many therapists as I want - pricing is based on number of clients, not therapists. This EHR is user-friendly, somewhat updated GUI (still lagging behind the times, but not bad), and easy enough to figure out on one's own.

Cons

Cons - truly - there is only one problem I have found in the limited time I have used TheraNest. If you need to contact customer support - good luck. Emails generally take a week or longer to receive a response and I have only spoken 1x to a live person by calling support - and I have called MANY times.

Vendor response

We are glad you are finding the reporting so valuable, Kenneth! We heard you loud and clear, we've added several additional Support staff members to the TheraNest team to decrease wait times.

KC
AvatarImg

Kimberly C.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Solid Records Management

Reviewed 3 years ago

The customer service is good and very responsive, I am just not wild about the expense.

Pros

I like that it is easy to see whether or not I completed my notes. Integrated Telehealth appointments.

Cons

There's not a lot of ability to see multiple calendar dates at once or move between dates. I get charged for every little thing.

TheraNest FAQs

Q. What type of pricing plans does TheraNest offer?

TheraNest has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of TheraNest?

TheraNest has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does TheraNest support?

TheraNest supports the following languages:
English


Q. Does TheraNest offer an API?

Yes, TheraNest has an API available for use.


Q. What other apps does TheraNest integrate with?

TheraNest integrates with the following applications:
Microsoft Outlook, iCloud, Google Calendar


Q. What level of support does TheraNest offer?

TheraNest offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

Related categories