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TherapyNotes, LLC vs Qualifacts InSync EHR Comparison (2026)
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Good recommendations?
TherapyNotes, LLC
4.7
(972)5
759
4
156
3
29
2
13
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Qualifacts InSync EHR
4.5
(393)5
253
4
105
3
20
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.
InSync EMR is a cloud-based, easily customizable electronic medical record solution, specialized for behavioral health, substance abuse, Ob/Gyn, pediatric therapy, primary care, and physical therapy specialties. Features include custom workflows and dashboards, e-prescribing, and mobile-readiness.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
972
5
4
3
2
1
759
156
29
13
15
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app4.5
393
5
4
3
2
1
253
105
20
5
10
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”
CM
Colleen M.
Owner Provider
“I used the video capacity for multiple locations but have discontinued it.”
Irina R.
Psychologist
“I work with healthcare clients and one of my clients is integrated with TherapyNotes.”
Jenna O.
Digital Marketer
Pros
“I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..”
JW
Jessy W.
Systems Director
“The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.”
HA
Hayleigh A.
Doctor
“There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling.”
HA
Hayleigh A.
Doctor
Cons
“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”
Michelle G.
Therapist
“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”
KL
Kristin L.
Therapist
“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”
MM
Marsha M.
Clinican
Cons
“The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time.”
HA
Hayleigh A.
Doctor
“Cost my businesses thousands in extra expenses and a huge stressor for my staff.”
CB
Celeste B.
Owner
“We knew right away that their company was not organized or equipped for creating a personalized system for us.”
CB
Celeste B.
Owner
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features135
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Transcription
- Bed Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Management
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Import/Export
- Data Security
- Decision Support
- Diagnostic Reports
- Digital Signature
- Discharge Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- Financial Analysis
- Financial Management
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Physical Therapy
- For Primary Care
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Generative AI
- Group Scheduling
- Growth Charts
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Patient Management
- Income/Expense Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Order Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Refills
- Online Scheduling
- Onsite Registration
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payor Management
- Physician Management
- Physician Scheduling
- Practice Management
- Predictive Analytics
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Waiting Room
- Web-based Deployment
- Workflow Automation
- Workflow Management
- Total features180
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Transcription
- Bed Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Database
- Client Portal
- Clinic Interoperability
- Clinical Notes
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Management
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable Tests
- Data Import/Export
- Data Security
- Decision Support
- Diagnostic Reports
- Digital Signature
- Discharge Management
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- Family History Tracking
- File Sharing
- Financial Analysis
- Financial Management
- For Family Medicine
- For Group Therapy
- For Medical Purposes
- For Mental/Behavioral Health
- For Physical Therapy
- For Primary Care
- For Psychiatrists
- For Substance Abuse Therapy
- Forms Management
- Formulary Management
- Generative AI
- Group Scheduling
- Growth Charts
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Imaging and X-rays
- Immunization & Allergy Tracking
- In-Patient Management
- Income/Expense Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Lab Order Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Refills
- Online Scheduling
- Onsite Registration
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Communications
- Patient Database
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payor Management
- Physician Management
- Physician Scheduling
- Practice Management
- Predictive Analytics
- Prescription Cancellation
- Prescription Management
- Prescription Renewal
- Pricing Data
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Staff Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Telemedicine
- Telemedicine Integration
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integration
- Third-Party Integrations
- To-Do List
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Waiting Room
- Web-based Deployment
- Workflow Automation
- Workflow Management
Integrations
- Total integrations3
- Google Calendar
- Microsoft Outlook
- Zoom Workplace
- iCloud
- Total integrations1
- Google Calendar
- Microsoft Outlook
- Zoom Workplace
- iCloud
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