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TherapyNotes, LLC vs My Best Practice Comparison (2026)

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TherapyNotes, LLC logo

TherapyNotes, LLC

My Best Practice logo

My Best Practice

Overview

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

My Best Practice, the EHR for evidence-based clinicians, simplifies creating and maintaining client accounts, scheduling appointments, managing client information, billing, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

69

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

972

5

4

3

2

1

759

156

29

13

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.9

32

5

4

3

2

1

29

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”
CM

Colleen M.

Owner Provider

“I used the video capacity for multiple locations but have discontinued it.”
Verified reviewer profile picture

Irina R.

Psychologist

“I work with healthcare clients and one of my clients is integrated with TherapyNotes.”
Verified reviewer profile picture

Jenna O.

Digital Marketer

Pros

“The platform's integrated telehealth and secure client messaging features streamlined communication and administrative tasks while maintaining HIPAA compliance.”
SH

Sydney H.

Graduate student

“I had a positive experience using My Best Practice due to its intuitive design and ease of use for both providers and clients, with a minimal learning curve.”
SH

Sydney H.

Graduate student

“The surveys feature is exceptionally helpful to guide our clinicians' treatment with a wide range of populations and families, and makes it easy for us to explore the effectiveness of our treatments.”
AS

Ava S.

Intake Coordinator

Cons

“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”
Verified reviewer profile picture

Michelle G.

Therapist

“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”
KL

Kristin L.

Therapist

“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”
MM

Marsha M.

Clinican

Cons

“We have not fully integrated the e-prescribing feature.”
JA

Jordan A.

Nurse Practitioner/Practice Owner

“It is a bit glitchy, and sometimes it is not very intuitive.”
MB

Monica B.

Billing and Operations Manager

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features135
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Availability Management
  • Bill Payment
  • Billing
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • E-Prescription
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Psychiatrists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliance
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Income/Expense Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Payments
  • Online Refills
  • Online Scheduling
  • Outcome Assessment Tools
  • PCI Compliance
  • Paper-Based Claims
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Virtual Waiting Room
  • Web-based Deployment
  • Website Integration
  • Workflow Automation
  • Workflow Management
  • Total features125
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Availability Management
  • Bill Payment
  • Billing
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • E-Prescription
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Psychiatrists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliance
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Income/Expense Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Payments
  • Online Refills
  • Online Scheduling
  • Outcome Assessment Tools
  • PCI Compliance
  • Paper-Based Claims
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Virtual Waiting Room
  • Web-based Deployment
  • Website Integration
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations3
  • Google Calendar
  • Microsoft Outlook
  • iCloud
  • Total integrations1
  • Google Calendar
  • Microsoft Outlook
  • iCloud

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