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TherapyNotes, LLC vs Owl Practice Comparison (2026)

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TherapyNotes, LLC

Owl Practice

Overview

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Owl Practice is a comprehensive EHR and practice management solution that helps mental health practitioners automate their admin tasks with secure and compliant features.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

972

759

156

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.5

178

109

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”

Colleen M.

Owner Provider

“I used the video capacity for multiple locations but have discontinued it.”

Irina R.

Psychologist

“I work with healthcare clients and one of my clients is integrated with TherapyNotes.”

Jenna O.

Digital Marketer

Pros

“I also like how they offer different tiers- for example if you want basic features like just calendar and invoicing, or if you want a highly integrated system with SMART notes feature and psychometric testing, they have multiple options.”

Emily S.

Psychologist

“Everything I needed was in one system and was great for record keeping, appointments, intakes for clients, and business admin like tracking statistics, reporting, etc.”

Jaime A.

Registered Psychotherapist

“Having scheduling, secure client records, notes, billing, forms, and communication all in one platform has made running my private practice much easier.”

Kevin S.

Psychotherapist

Cons

“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”

Michelle G.

Therapist

“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”

Kristin L.

Therapist

“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”

Marsha M.

Clinican

Cons

“sometimes the system is down without warning right before I am supposed to virtually meet with a client, and then I can't access the client to let them know because the contact info is also in the Owl system; ; I have had trouble finding information I'm looking for at times - specifically because active clients and non-active clients are kept separately”

Staci W.

Registered Social Worker Psychotherapist

“Owl can be a bit buggy and clunky around invoices, specifically around how an invoice has to be deleted in order to go back and change the payment amount of the session.”

Sam v.

Psychotherapist

“The inability to access the desktop version on mobile has been somewhat limiting in terms of accessing my records efficiently on the go.”