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TherapyNotes, LLC vs Zoobook EHR Comparison (2026)

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Good recommendations?

TherapyNotes, LLC logo

TherapyNotes, LLC

Zoobook EHR logo

Zoobook EHR

Overview

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Zoobook offers cloud EHR and practice management AI powered software for mental health facilities, addiction, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

972

5

4

3

2

1

759

156

29

13

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.7

157

5

4

3

2

1

117

29

11

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”
CM

Colleen M.

Owner Provider

“I used the video capacity for multiple locations but have discontinued it.”
Verified reviewer profile picture

Irina R.

Psychologist

“I work with healthcare clients and one of my clients is integrated with TherapyNotes.”
Verified reviewer profile picture

Jenna O.

Digital Marketer

Pros

“The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality.”
DW

Deborah W.

Clinical Director

“Zoobook support is always prompt and effective. Whenever we have issues they respond extremely fast and solve the problem quickly.”
Verified reviewer profile picture

Bobby A.

IT Manager

“The system is reliable, efficient, and tailored to the real-world needs of behavioral health providers.”
DW

Deborah W.

Clinical Director

Cons

“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”
Verified reviewer profile picture

Michelle G.

Therapist

“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”
KL

Kristin L.

Therapist

“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”
MM

Marsha M.

Clinican

Cons

“Initially Zoobook couldn’t accommodate for an unusual authorization requirement we have with our primary funder.”
Verified reviewer profile picture

Bobby A.

IT Manager

“Sometimes it seems like the customer support lacks training.”
AA

Andres A.

Owner Office Manager

“Because I haven't worked in the system in great amount of time I can't state any negative issues at this time.”
LS

Laverne S.

Billing Supervisor

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features135
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Psychiatrists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Group Scheduling
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Payments
  • Online Refills
  • Online Scheduling
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features30
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Psychiatrists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Group Scheduling
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Payments
  • Online Refills
  • Online Scheduling
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations3
  • Google Calendar
  • Microsoft Outlook
  • iCloud
  • Total integrationsN/A
  • Google Calendar
  • Microsoft Outlook
  • iCloud