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Therasoft Online vs Jane Comparison (2026)

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Good recommendations?

Therasoft Online

Jane

Overview

Practice management platform for psychologists, therapists and mental health professionals that provides tools for marketing, management and billing

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

311

169

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.8

538

456

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed).”

Jennifer J.

Founder and Professional Counselor

“The subscription price was raised by over 263% with less than a month's notice.”

Jennifer J.

Founder and Professional Counselor

“I thought five years ago their customer support was small and responsive.”

Jennifer J.

Founder and Professional Counselor

Pros

“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”

Danyelle K.

CEO

“There are empowering webinars, newsletters, and solution focused groups, all with the same objection of perfecting supportive patient care, good note keeping and smooth clinic operation.”

Angelika D.

Chiropractor

“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”

Mary O.

Chiropractor

Cons

“It seemed like there was issue after issue with no communication.”

Christine C.

Billing Manager

“Lack of communication, hard drive issues and vague follow through with empty excuses.”

Mary W.

Admin

“No accommodations made for their issues other than we the consumer needs to remedy their errors.”

Mary W.

Admin

Cons

“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”

Neil T.

Co owner massage therapist

“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”

Ramona H.

Clinic coordinator

“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”