TouchPoints.health - 2026 Pricing, Features, Reviews & Alternatives

TouchPoints is a purpose-built practice management platform designed for the specific demands of UK private healthcare. Built specifically for the UK market, it serves private consultants and multi-consultant clinics who need a secure, efficient, and fully integrated solution.

Industry-First Built-In AI Agents

TouchPoints is the first practice management platform in the UK private sector to offer built-in AI agents. Designed specifically for medical administration, they summarise all relevant patient touchpoints and records in seconds - giving clinicians and administrators instant context without manual searching or note reviewing.

Direct Healthcode Integration-

TouchPoints connects directly with Healthcode, the backbone of UK private medical insurance billing. Submit claims to Bupa, AXA Health, Vitality, Aviva, WPA, and all major PMIs without manual data re-entry. Our integration handles the complexity of different insurer fee structures, uplift policies, and authorisation requirements so your team spends less time on administration and more time on patient care.

ISO 27001:2022 Certified Security-

Patient data security is non-negotiable. TouchPoints holds ISO 27001:2022 certification. This means your patient records, billing data, and clinical notes are protected under an internationally recognised information security management framework, giving you and your patients complete confidence.

Medical Transcription Built In-

Dictate clinical notes and have them transcribed, structured, and attached to the correct patient record automatically. TouchPoints removes the friction between clinical activity and accurate record-keeping, reducing administrative overhead for busy consultants.

Comprehensive Patient Records Management-

Maintain a complete, structured view of every patient - referrals, appointments, correspondence, clinical notes, invoices, and payment history - in one place. Records are accessible securely across your practice, whether you work from a single clinic or across multiple sites.

Clinic and Practice Administration-

From appointment scheduling and room management to staff access controls and audit trails, TouchPoints covers the full administrative lifecycle of a private practice. Role-based permissions ensure the right people have access to the right information, with every action logged for compliance purposes.

Built for the UK Private Healthcare Market-

TouchPoints is built around the structures, terminology, and regulatory requirements of the UK private medical sector - from CQC compliance considerations to the specific workflows of UK consultant practice.

Who Uses TouchPoints-

TouchPoints serves individual private consultants looking to professionalise their practice operations, multi-consultant clinics seeking a scalable platform with centralised billing and records, and health groups requiring enterprise-grade security, reporting, and integration capabilities.