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Valant EHR Suite vs ICANotes Comparison (2026)

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Good recommendations?

Valant EHR Suite

ICANotes

Overview

Get an EHR that grows with you AND is built for providing mental healthcare from anywhere.

With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

339

186

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

4.1

130

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

Pros

“Clinical, billing, and financial data live in one system, which allows for clearer visibility into operations, aging, and performance without relying heavily on external reporting tools.”

Latoya B.

CEO

“General practice management (HIPAA compliant, security, confidentiality, scheduling, documentation options/formats, telehealth, new Ai features for easier yet secure/confidential/HIPAA compliant documentation, treatment planning features, billing, payment, faxing, confidential communication with the clients/staff, customer support and training) from the start and through out the time for a practice.”

Nasrin E.

Psychologist

“It integrates billing easily and helps me with keeping track of hours of service.”

Jesus G.

Case Worker

Pros

“What I liked least was that I could not customize prefilled notes based on only my line of business.”

Latasha B.

Clinical Director

“It's simple to document patient information, send out digital prescriptions, and verify the patients' medication pickups.”

Shakeeb H.

Owner and Provider

“The only thing I like about it is that is geared toward mental health; you can create templates that help note writing easy”

Shahla G.

Licensed Psychologist

Cons

“Valant eventually gave us the number of a liason to call in times like these because there were so many incidents of the system going out or lagging to the point of being unusable, but this person has no idea what is going on and has never been helpful and will only sometimes respond to his emails.”

Allison M.

M.D., CEO

“Lack of availability of a personal trainer every time there is a major update.”

Nasrin E.

Psychologist

“This means you can't schedule appointments or even access a list of that day's patients.”

Allison M.

M.D., CEO

Cons

“Ever since the “upgrade “ to Plus, the prescription service is a headache , such that on several occasions, the patients medications have not been listed because they have been automatically “discontinued “ leading to , at least on two occasions, medication errors.”

Charles M.

Nurse Practitioner, Psychiatry

“When records are loading in an account, and I am unable to proceed until the records are completed.”

Linda C.

Administration

“The inability to change or add information to the report system.”

Chris D.

Clinical Director