Better Notes, Less Typing. ( 4.16/ 5 85 reviews) 1,121 Alternatives to ICANotes
Explore a recommended list of ICANotes alternatives for your business in 2020. Compare alternatives to ICANotes side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Cloud based EHR & practice management software
Cloud-based, HIPAA-compliant mental & behavioral health EHR
What users mention about PIMSY See all reviews Offers outstanding customer service that is friendly and accommodating. Produces a thorough and professional record. Font size can be difficult when scrolling through lists with multiple options. Unable to drop medical claims/billing to paper (print) them directly from the website. PIMSY has been a useful business tool. It is easy to use, offers useful tracking features, and provides flexible reporting and data analysis capabilities.
A cloud based electronic health records management software
Web based electronic health records solution for SMBs
EHR software for hospitals & medical centers with 10+ users
What users mention about EHR YOUR WAY See all reviews They are polite, courteous, nice to speak with. Willing to answer questions & help you anytime. This software inspires confidence in our clinical and administrative executives because of its versatility in total practice management, from scheduling to quality assurance measurement. The customer service is top notch, very responsive, courteous, and resolve your issues in a timely manner.
Practice management toolbox for mental health professionals
What users mention about Therasoft See all reviews A colleague warned me about the billing and loss of patient information that he had with this company. Therasoft Help Center is always on top of addressing tickets. Our rep is AMAZING!!!!! Wonderful support, extremely knowledgeable and very helpful. Good Ease of use, good help with videos of how to use. Customer assist was good for getting up and running when I knew little going into it.
A cloud based behavioural health platform
What users mention about Valant See all reviews It has malfunctioned several times and appointments were lost or randomly placed on the schedule on incorrect days and times with the wrong providers. As long as I have secure internet access, I can use it anywhere. And once again, I very much endorse the ease, speed and quality of the integrated transcription service. It has safeguards to help keep your information current, and has wonderful customer support and user friendly self-help guides. It helps keep me organized and on track with billing and documentation.
Web-based mental health electronic health records system
What users mention about CareLogic See all reviews The errors that cannot be corrected such as duplicate client or wrong program. The outages that occur from time to time. Very good service upfront but once implementation is completed the customer service is lacking. As a whole it is a good product and I believe we made a good choice. I love how customization CareLogic is. I also like how easy it for our clinical staff to use. It has helped our agency improve our clinical documentation, which has also helped increase our revenue.
Online mental health EMR and practice management software.
What users mention about TherapyNotes See all reviews TherapyNotes servers crash oftens and I've lost notes several times. They have also been hacked and allow access to their internal system putting my records at risk. Great, consistently good on support. They answer the questions with product knowledge but in a warm and friendly way. One business problem that I am solving with therapy notes is eliminating the fear of billing. With therapynotes, there is no concern what so ever when I am billing.
Cloud based electronic health records solution for clinics
What users mention about BestNotes See all reviews Honestly what makes Best Notes a great tool and asset for our organization is the Best Notes team. The product itself is great but the people behind the scenes are what make it amazing. They have wonderful wonderful customer support. I was able to learn quickly and used it. I like that the interface is user friendly and has a lot of features that are specifically useful within my field.
Web-based mental health software for practitioners
What users mention about TheraNest See all reviews I like how user friendly the software is. I like how easy it is to navigate, the training videos and the partnership with office Ally which makes the billing process easier. The best software connection this office has made a change to. The was of teaching the process to therapists to use for notes and to incorporate client details and billing all into one is wonderful. Ours is not a therapy practice, but private pay recovery coaching for people with mental illness. So some of the incredible insurance billing features are wasted on us.
Practice Management Made Simple
What users mention about SimplePractice See all reviews I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything. Reports are nice and helpful for the most part. Free text and voice are nice (however you pay the difference with the higher cost of claim submission compared to competitors). I have had a great experience with it thus far. I am glad for the ease and ability to step right in.
Case management for behavioral health professionals
Client & Practice Management for Mental Health Providers
Cloud based EMR and practice management software
What users mention about TheraManager See all reviews I have been with the practice for 8 years and I have to say representatives are truly wonderful. They are always very helpful not to mention pleasant to deal with. The time-saving features of this product have saved me hundreds of hours in the five years that I have been a customer and their friendly, helpful staff create a very positive customer experience. Easy to use; good appointment calendar; good proescription log, good accouunting program.
Cloud-based therapy EMR and practice management software
What users mention about ClinicSourceⓇ See all reviews EVERYTHING!!! The customer service was outstanding too. SENSITIVE CONTENT HIDDEN] is a true professional. Clinic Source is an amazing application, and their customer service and support is exceptional. I am very impressed with the rapid response to every request and the developers responses. All of our therapists are very happy with this application and its user friendliness.
Web-based electronic health records management solution
What users mention about Epitomax See all reviews Psytech Solutions did an amazing job leading us through the implementation process and has provided excellent customer service from day up to present - five years later. I like the ease of use, the fantastic support group, and the great reports. We were able to integrate our existing forms. Clients are constantly looking to try to complete forms that are given error messages that do not give them enough communication on what they did wrong.
Web based practice management software solution
What users mention about Therapy Partner See all reviews A user-friendly software that has been around for a while. Good for documentation and great for business. The ease of use and the company's willingness to help get a good working template. They are quick to call back when there is a training need. Therapy Partner helps me to run my business easily and efficiently. It is user friendly and the customer support is excellent.
Cloud-based HIPAA compliance solution
What users mention about The Guard See all reviews I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for. What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice. Our consultant was a wealth of knowledge, and no question I asked was ever too dumb. Thanks for helping us out. What users mention about Sevocity EHR See all reviews We use Sevocity in our medical Practice and can clearly say we love our EHR. It is easy to use and anytime we have any questions we can always call.they have very nice helpful representatives. We have used this product for 5 years now, we are very happy with our selection. We receive excellent support, training and guidance from the customer service team. If I could get out, I would. The fact that one person only can be in the chart is ridiculous.
Practice management for behavioral healthcare businesses
Billing management solution for medical clinics
Human services & EHR solution for health care organizations
What users mention about AWARDS See all reviews There are customizations that you can create for your own purposes. The team is easy to speak with and I appreciate that they really have a focus on quality. Everything we need to provide services is easily in one place. We have successfully used Awards in various applications and it has been successful with each. The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system.
Medical practice management for healthcare practices
Behavioral health tool for substance abuse treatment centers
What users mention about Sunwave See all reviews I really like the reporting capabilities and the ability to move forms and clients through programs and different admissions. It is also easy to setup. The SunWave Admin support staff is very knowledgeable anf is always eager to help. User friendly, EMR, CRM, I love how everything is in one system for our team.
Cloud-based EMR and practice management software
What users mention about InSync Healthcare Solutions See all reviews Since we began looking for a new system, I have been impressed with inSync. Since we signed an agreement with them to use their system, their implementation has been fantastic. It would be better to have all the features included initially and negotiate a price based on that. But we are happy with the software and would recommend it. The customer support in training me was unbelievably comprehensive and intelligent. The trainers were knowledgeable, kind, helpful, and very patient.
EHR and practice management for psychiatrists and therapists
What users mention about nTreatment See all reviews I haven’t used it much yet, but I’m so happy that it is free up to a certain number of clients. Great for part time practice. When you put in a help request, you get a response pretty quickly. It is really affordable and doesn't pinch you with a lot of extra fees like other programs. Good deal for the price, has all the major functionality I need. Cust support rep gives excellent support.
Human services and social work case management solution
What users mention about CiviCore Client & Case Management See all reviews I also liked the customer service. When I have a question about the functions or submit a ticket, I receive updates and even calls from reps. She is a great asset to CiviCore. This is a direct result of their outstanding customer support. We have really enjoyed working with CiviCore. I would definitely recommend them to other organizations.
EMR (electronic medical records) and therapy billing
What users mention about TherapyAppointment See all reviews I like the ease of scheduling. It is great to have the "dashboard" to keep track of who you still need to chart on and when completed charting is ready to submit for billing. I think the updated TA is great and there are a lot of new great features. I like the ability to do more online forms and the ease of use has increased. They migrated us from 1.0 and screwed up our finacials. None of our copays or insurance's information transferred properly.
Mental health billing and EHR for healthcare providers
What users mention about Psyquel See all reviews I like that this software is easy to use. I also like that someone is available to help me if I have any questions. I like the support people mostly, they are timely and understand the software and it's capabilities. The software is pretty comprehensive in its coverage of what information is necessary. The only downfall I have found is that you can actually enter a new patient into the system more than once and no warning is given that a record already exists.
Web-based intake forms management software
What users mention about IntakeQ See all reviews But let me tell you, this is the most responsive and helpful customer support ever. CSR is absolutely wonderful - if only all places could have customer support like this. Thank you for saying “most” so I didn’t have to list all the things I love. The fact that our patient parents can fill it out on mobile is the best. The calendar view does not work well for us and the list view is even worse. An option to see have appointments take up a set width and a potential option to see locations as separate calendars.
Cloud-based case management software for human services.
What users mention about Penelope See all reviews We love the ability to configure Penelope to best fit our organization, and we look forward to the reporting updates in the near future. This software is not intuitive. It could be the way the administrator had it set up but it was extremely frustrating and confusing to use -- even after years of using it. Her presentations were very monotone & quite boring. We found ourselves drifting away from the meeting.
Practice management & EHR for mental health providers
What users mention about My Clients Plus See all reviews I am so glad I made the choice to. I have been using this high quality affordable system to assist me with managing my billing, scheduling, client reminders and video conferencing. We have used MCP for ten years and have been very happy with the program. MCP is very user friendly and has fantastic customer support, always available for any and all questions. I love that you can copy and paste your previous note so it saves some time on your documentation. I also love that you can bill electronically through the system- easy, simply, amazing.
Cloud-based Practice Management, EHR, and eRx Software
What users mention about RXNT See all reviews In general we are very happy with RxNT, and the support ans assistance we receive always with a smile. Every issue we have ever had has been addressed in a timely manner and resolved quickly. Great reports to keep your office on top of meaningful use. By far the best EHR company out there. We had a limited time frame to implement this and they were wonderful. They were so patient and helpful with our team.
Practice management & EHR for therapists and educators
What users mention about CentralReach See all reviews It is easy to navigate and has a great user interface. I like that you can search within each module and I love that the Help section's different guides are very comprehensive as well. The binders and ability to organize how you would like. I like the customer service and ability to receive support quickly. Great ABA Platform and the best so far that I have used in my 8 years in the field. Very easy once trained and features are great.
Cloud based solution for medical practice management
What users mention about Kareo See all reviews Their software has fatal bugs which will never be fixed. Your practice will fail because of this software. You couldn't imagine how helpful that was and amazing. To sum this up, I am truly in love with Kareo and their wonderful representatives that they have there. With Kareo I feel like I am getting a quality product at a fair price. There are products out there that are way beyond their worth.
Practice management for rehab therapy & behavioral health
What users mention about TheraBill See all reviews I have also used other online billing services that were often flawed and had terrible customer support. They provide great tutorials as well as written instructions. The support staff quickly answer your inquiries and help you until you are satisfied (within the means of the program). Then WebPT exposed some of our data to a clinic in another state, and refused to take responsibility - we narrowly avoided huge problems which were caused by their security error.
Visual health record & billing for behavioral health
What users mention about EchoVantage See all reviews The program is user friendly and easy to learn and has a great Dr. First Integration. Great Foundation that is growing with the Industry. We are still struggling with the claims as not all of the boxes are populating correctly.
Online counseling practice management software
What users mention about CounSol.com See all reviews This software has made a huge difference in the efficiency of my counseling practice. My client love the ease of use and often say they wish their other health care providers used it. All the features have been great to allow me to maintain my practice. My account rep [SENSITIVE CONTENT HIDDEN] is awesome and is available to answer questions and provide guidance. I no longer have to worry about making mistakes in one area ie insurance or missing entry in a spreadsheet. Most of all my CounSol representative is patient and helpful.
Web-based mental health practice management
Cloud-based Electronic Health Records (EHR) Software
Medical practice management solution with EMR
Web-based Online Scheduling and Practice Management software
What users mention about YellowSchedule See all reviews Very simple once acquainted with the system, VERY affordable, and would recommend to anyone who needs the ability to have a visual schedule and the capacity for clients/customers to self-schedule. Great customer service - I've always gotten a very quick resolve and response back. Nice app for phone, nice to be able to text from it as well. When someone cancels, it still sends out a reminder to them about the appointment, so they will press cancel again. Once they cancel, I think they should not get any more reminders.
Web based practice management and EHR software
What users mention about Medical Mastermind See all reviews Their support staff were unable to figure out the problem, until my staff figured it out. They had the wrong PTAN number. Look for something else if you are interested in anything like quality improvement, PCMH, etc. I have been stuck with this system for the past 5 years. The whole company is bad.
Web-based mental health & emotional well being solution
Help your employees feel loved.
Practice management for mental & behavioral health
Multi-disciplinary electronic medical records (EMR) system
Cloud-based EMR / EHR for doctors, clinics & hospitals
What users mention about 75health See all reviews It saves the time and cost. Its amazing customizable features for all specialization is helpful to all kind of doctors. I loved using 75health application. If I can get to customize the system a little more to meet my organization' need it will be fantastic. Thanks to the time, effort and money put in by the developers of this free solution. I wish they can continue to find enough funding for this good inititiative.
Behavioral Health EHR for human services agencies
What users mention about eCR See all reviews No hard financial close. Software problem tickets resolutions are not recorded/documented with enough detail in the notes for future reference. And i love the ease in reviewing statistics with the reports that I can run. Documentation mistakes are inevitable. Need to know if there are ways for corporate to fix user errors.
Practice management software for mental health providers
What users mention about Luminello See all reviews More importantly, Luminello fills all our needs within the practice. BTW - service is highly responsive and is outstanding. Customer support is highlight of the company. They are prompt, responsive, and helpful. Overall, it is an aesthetic, very user friendly software and an accessible and responsive company.
Foster care management software for social service agencies
What users mention about KaleidaCare See all reviews System support is always responsive and helpful. I really enjoy using this product. Whether on the sales team or the troubleshooting team, all the individuals I've worked with at Kaleidacare I have known on a first-name basis and have been kind, helpful, and professional. Pros: Customization, Quick Quality Support, Very Cost Effective, Consistent Improvements. Ease of use for staff with limited computer experience.
Electronic health record (EHR) suite
What users mention about MedEZ See all reviews The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. This is a great program for electronic records in the mental health field. It is super easy to submit insurance claims. It has a scheduler, electronic health record, billing and e prescribing for an affordable price. The support staff are excellent and well organized.
Electronic medical records software for medical facilities
What users mention about Titanium Schedule See all reviews It is affordable, and the developer has amazing customer services, quickly addressing problems and is responsive to requests for added or changed features. This also may be specific to my university, but if you do not have administrator status, canceling or making changes to appointments can be irritating. Easy from a supervisor perspective as well. I love how interns can use this software and be fully autonomous.
Telemedicine solution for healthcare providers
eHealth platform for mental health clinics
Virtual practice management & telemedicine tool for clinics
What users mention about Adracare See all reviews I like the ease of use with my clients, they are able to sign up quickly and have told me the process is fairly easy. We have had good quality connections for most sessions. My clients find it very easy to use as well, a couple of clicks and we are connected - Wonderful. Customer Service is very responsive, friendly and helpful. I have been delighted by how responsive Adracare is to adaptations suggested by its users.
Cloud-based platform for managing behavioral health
Psychometric assessment platform for mental health patients
EHR & RCM software for addiction treatment centers
What users mention about AZZLY Rize See all reviews It was very intimidating at first, because coming from Tier which now seemed so juvenile it was scary. I want to say the staff is absolutely wonderful, they are available at all times and quick to respond. They are very friendly and professional. But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.
E-Health Records & Practice Management System w/ Telehealth
What users mention about CarePaths EHR See all reviews The customer service is fantastic, they always respond to help tickets very quickly. It usually is pretty snappy and quick to respond, and is easy to learn to navigate for first time users. Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent. The ease of Billing, scheduling and patient portal are awesome. Customer service is responsive and helpful with any issue by email or by phone.
Practice management software for health professionals
What users mention about Power Diary See all reviews I am a hesitant user as I have no IT knowledge and HATE it when things go wrong and I’ve no idea what to do... so paper is my trusty reliable friend. Then along comes Power Diary. It’s the most economical with great features, would be even better if the cons were resolved. The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further.
Practice management, EMR, and medical billing solution
What users mention about Intelligent Medical Software See all reviews Me personally i love the co payment notification and the patient tracking is great. For those of you who work with multiple doctors, it helps tremendously knowing where each patient is at all times. This is one of the best software I have ever seen. Functionality rich, easy to use, truly paperless, truly integrated, great live support and total ROI. I am writing today for the opportunity to share how pleased we are with SuiteMed IMS.
EHR for mental health & substance abuse healthcare providers
What users mention about ClinicTracker See all reviews Their support has been wonderful and each member of their team is positive and solution-focused. We are really pleased with the product and the service. Our providers love the EHR and HR tools for practice management. IT is one of the EHRs we recommend when our clients are looking for the best. The Diagnostic Assessment, Crisis Plan and Treatment plan are useless in their current state. You of course, can pay them to customize it.
Fully integrated HIPPA compliant practice management
Medical practice management software for therapy providers
What users mention about Netsmart Helper See all reviews I believe that a fundamental benefit is that it helps improve practice operations and return providers to their mission: to provide care. Huge Helper, just like the name of the product. I get peace of mind and ease of work utilizing this software to manage the practice. The software is easy to use but the support is wonderful.
Practice management software designed by real clinic owners.
What users mention about Jane See all reviews Ease of use, customizability, simple client/patient access, multidisciplinary customization, budget friendly and amazing customer service. Ve been consistently impressed with the customer service - the team are responsive and helpful. I love how detailed you can get all the information you need in, I also appreciate that in a multi disciplinary clinic, I can see all the other practitioners notes to help me serve someone better.
Scalable telemedicine software solution
What users mention about WeCounsel See all reviews They have been responsive to my requests and helped me through every step of the process. I feel more confident using this technology while being supported in my business model. Easy to use, functionality is top notch, great quality with audio and visual. Will recommend to others. Their customer support is outstanding and they are always listening to their customers to make a superior product.
EHR & practice management for mental health clinicians
Cloud based solution for small to mid-size medical practices
What users mention about CureMD See all reviews Worst customer service, they just expect everyone to be a doctor so when an IT professional deals with them they are clueless. EXTREMELY disorganized Company, unprofessional, difficult to get in touch with, does not follow up with your concerns in a timely fashion, outdated software with many glitches. We are a three Physician set up, and have been using CureMD for five years. I am most impressed with the ease of use and great customer support.
Telemedicine software for healthcare providers & companies.
What users mention about OnCall Health See all reviews Seamless integration and flexibility that accommodated our specific needs made this a pleasure to implement. I really like this company and their team. I love the security and ease of use. It is easy for my clients to figure it out and I am confident in the support provided by OnCall if they or myself need help. I like that I can keep my notes online and that I have a secure platform that is BCACC approved for video sessions and notes. The customer service has been outstanding.
Empowering our clients to make healthcare better
What users mention about NextGen Healthcare See all reviews I liked that it was customizable, but our local team had to put in a lot of hours to make it work for us. It had good privacy features and good integration with scheduling and billing. HORRENDOUS CUSTOMER SERVICE, CONS YOU INTO SIGNING UP WITH FALSE PROMISES THAT ARE NOT UPHELD ONCE YOUR CREDIT CARD IS CHARGED, BILLING DOES NOT WORK WITH CERTAIN INSURANCES. The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program. What users mention about DrChrono See all reviews The customer service department is great, rapid reply. Payment setting is great as well, I love how you can email the patient receipt directly off of Chrono. I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment. What upsets me is that there is no one to speak to in regards to support. I have lost alot of time because the website will not allow me to reset my password.
Mental health practice management & medical billing software
What users mention about ShrinkRapt See all reviews Its a poorly designed program with a lot of bugs ' one which resulted in the loss of all of my data. The last upgrade I purchased caused terrible problems with the accounting such that the balances of clients were incorrect and the tech was unable to fix it. The single worst thing about Shrinkrapt is the non-existent support experience and the owner's lack of empathy for his customers.
Long-term care pharmacy software