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Better Notes, Less Typing.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.0
/5
95
Starting from
155.30
Per month
Flat Rate
Value for money contenders
Functionality
3.9
/5
95
Total features
40
1 categories
Functionality contenders
Overall Rating
4.0
/5
95
Positive reviews
50
19
15
4
7
Overall rating contenders
Arom E.
Mental Health Care, 11-50 employees
Used daily for 2+ years
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I’ve been using the system for over 10 years. I do strongly prefer it to systems that are not specific to mental health. It definitely helps me train clinicians that I hire and bring into our system.
The ease-of-use and it is very helpful to have the checkbox symptom. I like the ability to do electronics prescribing. The system of clicking buttons to insert text helps speed documentation.
Sometimes glitchy. At times it will slow down. These issues are not unique to this program and I have experience been with multiple other electronic medical record’s. P
KARA H.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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OUR RECORDS ARE HIPPA COMPLIANT, SUPPORT IS THE BEST EVER. IT IS A LARGE PROGRAM WITH MANY FEATURES. TUTORIALS ARE ON YOUTUBE AND CHAT IS AVAILABLE CONSISTENTLY WITH TRAINED PEOPLE WHO SPEAK ENGLISH WELL. IT IS UPDEATED AND IMPROVED ALL THE TIME.
IT IS UPDATED CONSISTENTLY. THE SUPPORT IS IMMEDIATE AND THOROUGH!! CHAT IA AVAILABLE ALL THE TIME. THEY SPEAK ENGLISH CLEARLY. THEY OFFER TRAININGS AND TUTORIALS AND CONSULTATION. THE SUPPORT PEOPLE ARE HELPFUL, KIND AND WELL TRAINED. THEY CAN DO REMOTE HELP ALSO.
No cons were added to this review
Brett H.
Hospital & Health Care, self-employed
Used daily for less than 6 months
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Regrettably I was sold a bill of goods. ePrescribe functionality with DrFirst was only partial of what the standalone DrFirst product offers, the integration with my existing credit card software was promised but after integration was useless and I reverted back to my old system anyway. Customer service was always available and helpful, but at the end I was charged for 2 months of access for using the program for just 2 weeks. They would not refund the 2nd month of charges because they do not refund for cancelations as a policy.
- the customer service was within the product and relatively immediate in response. This is helpful as you will need them a lot.
- ICANotes is noticeably slower relative to other EMRs and other computer programs. - There are places where you can get stuck and can't move. For example, creating a patient chart that does not have all the required information gives you an error message. - The actual look of ICANotes is grainy and unclear. It is a difficult program to look at throughout the day. - Scrolling is too fast. The windows...
Kelly G.
Hospital & Health Care, 11-50 employees
Used daily for 6-12 months
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We've been using ICANotes for almost a year. I excitedly tell everyone who works in this field (SUD Residential) to check out ICANotes very reasonably priced program. We love the tech support, the video instructions on youtube and the ease of the software's use. The program is the easiest I've seen. Being a nurse-I've used many different software programs too!! We love ICANotes and have nothing but great reviews to give to the software program!!
Technical support, instructional video tutorials, ease of use.
It's a remote desktop connection (for us) and I'm unsure if that matters to some people. We have NO COMPLAINTS....this program is awesome.
Hi Kelly, thank you so much for the review! We really appreciate the positive feedback and are glad to hear that you're enjoying our software.
Jared R.
Review source
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ICANotes has been a solid system providing the flexibility and compatibility needed in today's complex healthcare system(s). Initially and even today, ICANotes promotes itself as a behavioral health platform. However, as a larger Integrated Care private practice with over 30+ users and a multidisciplinary team of professionals this EHR has been able to meet every need we have had and more. The platform...
No pros were added to this review
No cons were added to this review
ICANotes has the following pricing plans:
Starting from: $155.30/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ICANotes?
Q. What other apps does ICANotes integrate with?