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Viedoc Pricing, Features, Reviews and Alternatives

Viedoc product overview

What is Viedoc?

Viedoc designs engaging software for the life science industry. By accelerating clinical trials on all levels, Viedoc’ssolutions support major pharmaceutical, biotech, and medical device companies, as well as renowned research institutions worldwide. Headquartered in Uppsala, Sweden, Viedoc also has offices in America, France, Japan, Vietnam, and China. Since Viedoc’s inception in 2003, over 1million patients in more than 75countries have participated in studies powered by Viedoc.

Key benefits of using Viedoc

  • A separate system role is built-in for managing unblinded data, and subjects can be randomized with or without stratification.

  • Action items are presented to users based on their role, with click-through from the list of issues directly to each issue’s point of origin.

  • Subjects, visits, and forms can be signed by users, with an indicator to inform investigators of which forms have previously been seen.

  • Study metrics give users insight into missing data, site performance, and data quality, allowing users to monitor and evaluate data as it is processed.

  • Data can be viewed on screen in Viedoc, displayed graphically to give an overview, and also exported in a range of formats.

  • Custom reports can be programmed and published within minutes.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Videos
    Live Online
    Documentation
    Webinars

    Viedoc pricing information

    Value for money

    4.9

    /5

    29

    Price starts from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Viedoc features

    Functionality

    4.1

    /5

    29
    Total Features59 2 categories

    Most valued features by users

    HIPAA Compliant
    Activity Dashboard
    Reporting & Statistics
    Reminders
    Scheduling
    Alerts/Notifications
    Document Management
    Workflow Management

    Functionality contenders

    Viedoc users reviews

    Overall rating

    4.5

    /5

    29

    Positive reviews

    93%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.95/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    11

    2

    0

    0

    Pros
    We have used Viedoc for a number of trials and we are very pleased with the ease of use and great functionalities. New, great features are implemented frequently.

    HL

    Hanneke L.

    They say it is easy to use and that they are glad we chose it for data recording. From a data manager’s point of view, I can say that the clinical teams’ compliance to data recording is very good.

    RR

    Reuth R.

    Luckily, the support team is made out of professional lovely people guiding us for over 18 months now, and their response time is amazingly quick.

    RR

    Reuth R.

    Cons
    Also, the lack of autopopulation for Conmeds from the WHO Drug dictionary is also inconvenient, although I understand that may not be an issue in PCG's control.

    AR

    Anonymous Reviewer

    New version updates with added functionality. I believe there is inadequate training associated with this.

    AC

    Andries C.

    Lack of on line reporting (only some metrics are available).

    PG

    Philippe G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Powerful EDC tool with simple and user friendly interface

    Reviewed 4 months ago

    So far Viedoc is serving very well. It has become a very unique and useful tool.

    Pros

    Viedoc is doing very well in terms of customer support. It has made EDC a lot more time saving. Great tool for handling large research or clinical projects where data entry is a crucial part. Video tutorials are also available wich is very helpful.

    Cons

    Only thing that can be added is offline usability. It would be great in case of any internet failure. Otherwise it is great.

    Vendor response

    Hi Nahid! Thanks for sharing positive words regarding our support. We are also proud of this team of specialists that dedicate their days serving our clients. Good luck with your studies. // Viedoc

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Futuristic EDC

    Reviewed 5 years ago

    After 20 trials and counting, ViedocV4 has proven itself as one of the easiest and most reliable EDC systems on the market. In addition to this, the training of site staff including PI's are fast, effective and effortless, as Viedoc is the most uncomplicated EDC platform ever experienced by Novotech and sites alike. Site staff as the number one client in terms of end user, find Viedoc very ease of...

    Pros

    Easy to use. Great design dynamics.

    Cons

    Not powerful/custom reporting.

    Vendor response

    Thanks for a very positive review Andries! I am glad you find Viedoc helpful, not only for your internal staff but also for the site users. As mentioned in a separate review we have recently integrated Viedoc with a system that has a lot to offer in terms of reporting capabilities. Once the final pieces are in place we look forward to start sharing this with our clients. In parallell we will add more reporting capabilities within Viedoc itself. Good feedback also regarding training around new releases. Apart from the release videos we already do, we probably also need to offer specific release trainings if requested. We'll think of it and let you know. Thanks for your support. // - Henrik Blombergsson, Co-founder

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    User-friendly EDC system with room for improvement

    Reviewed 5 years ago

    Viedoc presents interesting features that facilitate many tasks for both data entry operators and data managers, but can still be further improved. More complex queries in javasacript are probably the trickiest part of dealing with this system. The testing of a eCRF could be improved in order to reduce the time spent to test the programmed validations - for instance, a test platform where publishing the eCRF was not required! Furthermore, a helpdesk that could quickly clarify small doubts would be very useful and could help users reduce the setup time of a new study,

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Hi Sarah! Thanks for your review & feedback. True, there is always room for improvement. Fyi, there will be an expression editor added in Viedoc Designer in the August release which will facilitate the coding. This will be of great help for everyone, especially for validation of complex scripts. I also see you have missed that we have a technical support team available during office hours to assist clients with any kind of issue. We will email their contact info separately. Thanks for your continued support. // Viedoc

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We see Viedoc as our partner

    Reviewed 3 months ago

    We are very glad that we chose the Viedoc system many years ago. Viedoc's eClinical products are an excellent complement to our CRO services. Especially since we can run the software as a service completely self-sufficiently with our eSolutions department and do not depend on others to set up and customize the system for the projects. This makes us independent and flexible - two qualities we consider...

    Pros

    Solid technology, easy to use, great customer care.

    Cons

    We are in constant exchange regarding further developments and improvement.

    Vendor response

    Thanks a lot Ursula for a very positive review. This kind of feedback is what motivates us to continue delivering game changing solutions that will make the life easier for everyone involved in the trial. // Viedoc

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    One of most reliable EDC systems on the market

    Reviewed 2 months ago
    Pros

    We have been using Viedoc for more than ten trials and found that it is the most straightforward and decent unified EDC platform. In addition, all of our team members, including DM, ClinOps etc. in GLC and also, very important site staff, are amazed by the completeness of applications and features that Viedoc provides to cover all our needs. No matter how complex the clinical study is, ViedocV4 always makes our working process seamless and smooth. Furthermore, Viedoc’s support team is always helpful and practical, ensuring maximum performance wherever and wherever we run our study. The price is also affordable. We were not charged license fees until after our study started, and there were no unexpected charges, which was a plus.

    Cons

    The medical coding feature is waiting to be complete by adding the 'medical coding proving' ability. If the way of integration with other apps can be improved, that would be really great.

    Vendor response

    Hi there Zack. A big thank you for a really positive review, much appreciated. We are super happy to hear that Viedoc works really well for your entire organization. We have an amazing year in front of us where a lot of new, powerful features will be available for all users. And btw, the possibility to approve medical coding was released already in September, please check it out. // Viedoc

    Viedoc FAQs and common questions

    Viedoc has the following pricing plans:
    Pricing model: Free
    Free Trial: Available | (No Credit Card required)


    Viedoc has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Viedoc supports the following languages:
    Dutch, Swedish, Italian, German, Portuguese, Chinese (Traditional), Polish, Spanish, Norwegian (Bokmal), English, Danish, Russian, Japanese, Korean, French


    Yes, Viedoc has an API available for use.


    Viedoc offers the following support options:
    Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum

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