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WellSky Home Health vs CareSmartz360 Comparison (2026)

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CareSmartz360 logo

CareSmartz360

Overview

A 100% web-based, AI-powered home health EHR loved by clinicians for easier documentation, faster referrals, and better care.

CareSmartz360 is a HIPAA-compliant, AI-powered home care software built to simplify scheduling, EVV, billing, and caregiver management. Access it anywhere via mobile apps and client portals. With seamless migration, zero-cost onboarding, and real human support, it’s trusted by 1,000+ agencies.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.4

108

5

4

3

2

1

36

22

19

17

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
43%
would recommend this app

4.8

191

5

4

3

2

1

155

30

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“The documentation is on one page so you don’t need to flip between multiple pages”
KM

Kristen M.

SLP

“As long as they were profitting from us but they always seem to act in their best interest even if it's shady or harmful to their customers.”
SF

Salvatore F.

Owner

“It has straight lined our clinican evaluation review process, and has improved or efficiency. ”
AL

Ali L.

QAPI Specialist

Pros

“What I liked most about CareSmartz360 is that it brings scheduling, EVV, billing, payroll, caregiver management, and reporting into a single platform.”
LH

L'Shanna H.

Owner

“It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week.”
MS

Marcus S.

CEO

“The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together.”
MS

Mariah S.

Caregiver

Cons

“Furthermore, the platform exhibits significant technical instability, resulting in critical software errors such as lost patient attachments, missing signed documents, and dropped electronic signatures.”
AQ

ASIF Q.

ADMINISTRATOR

“Due to these persistent operational disruptions and the risk they pose to regulatory compliance and workflow efficiency, I cannot recommend WellSky (Kinnser) to other organizations."”
AQ

ASIF Q.

ADMINISTRATOR

“Getting kicked out and losing documentation, MAR is not brough up when administering medication in RN visit, Cannot document towards infection log from RN visit”
MV

Melissa V.

RN Case Manager

Cons

“Some features do not integrate well with other systems.”
KM

Kim M.

Owner

“Only had basic features and as we grew it became more complicated for scheduling clients and staff”
BE

Baker E.

Operations Director

“I get too many calls from caregivers about not being able to clock in and out as the result of these updates.”
mr

mahin r.

Office Manager

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features10
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • For Long Term Care
  • Forms Management
  • GPS
  • Generative AI
  • HIPAA Compliant
  • Home Health Care Management
  • Insurance Management
  • Invoice Management
  • Meal/Nutrition Management
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Visit Verification
  • Workflow Management
  • Total features65
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • File Sharing
  • Financial Reporting
  • For Long Term Care
  • Forms Management
  • GPS
  • Generative AI
  • HIPAA Compliant
  • Home Health Care Management
  • Insurance Management
  • Invoice Management
  • Meal/Nutrition Management
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Database
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Visit Verification
  • Workflow Management

Integrations

  • Total integrationsN/A
  • ADP Workforce Now
  • Availity
  • Checkr
  • GrexproERP
  • HHAeXchange
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Paychex
  • QuickBooks Online Advanced
  • Viventium Software
  • Waystar
  • dotnet Report
  • Total integrations12
  • ADP Workforce Now
  • Availity
  • Checkr
  • GrexproERP
  • HHAeXchange
  • Home Care Pulse | Experience Management
  • Inovalon Provider Cloud
  • Paychex
  • QuickBooks Online Advanced
  • Viventium Software
  • Waystar
  • dotnet Report

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