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ALICE Logo

Hotel management platform for the hospitality industry

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ALICE - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

ALICE overview

What is ALICE?

ALICE is a hotel management platform developed for all types of hotels, from boutiques and independent properties to large chains. It offers integration with existing technology investments, enabling hotels can automate workflows, increase margins by reducing expenses, and improve guest satisfaction.

ALICE offers real-time insights through data analytics and helps businesses manage staffing and scheduling, and reporting processes from within a unified platform. It allows hotels to control their operations by predicting trends in real-time, managing key performance indicators (KPIs), and creating a brand identity through loyalty programs while maintaining full compliance with industry regulations. The system also lets organizations streamline guest acquisition, bookings, front desk operations, maintenance, and human resource processes.

ALICE lets employees view their schedules and helps managers monitor activities across restaurants or hotels.

Starting price

6000per user /
per year

Alternatives

with better value for money

ALICE’s user interface

Ease of use rating:

ALICE reviews

Overall rating

4.6

/5

16

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

11

4

1

0

0

Pros
“We have been using Alice over 2 years and I would have to say that it has been a big improvement to us. Not only it is easy to use but it has made us improve the communication among each other.”
HU

Haronil U.

Supervisor

“Ease of use, sleek design amazing customer service, and satisfaction.”
EG

Ernesto G.

Director of Operations

“Thank god for Alice! this system makes it so easy to do anything! from Amenities to directions to the printing of itineraries for our guests.”
EG

Ernesto G.

Director of Operations

Cons
“Grammar errors in Spanish have been difficult to avoid appearing in the app.”
CC

Cinthya C.

Manager of rental and property services

“The app for smartphones does not match in functionalities with the app for PC. It has been difficult to get the app in Spanish.”
CC

Cinthya C.

Manager of rental and property services

“As far as suggestions, if a task is created by using the "+ Guest Request" button, they don't show up under the individual unit number and have sometimes been difficult to track down.”
KS

Katja S.

Concierge

Who uses ALICE?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Consumer Services

Use cases

Hospitality Property Management
Hotel Front Desk Software
Resort Management

ALICE's key features

Most critical features, based on insights from ALICE users:

Housekeeping management
Maintenance management
Employee management
Front desk management
Guest experience management
Multi-Property

All ALICE features

Features rating:

Extended stay
For vacation rentals
Inspection management
Loyalty program
Maintenance scheduling
Mobile access
Preventive maintenance
Reminders
Reporting/Analytics
Scheduling
Single property
Spa/Activity management
Task management
Vendor management
Work order management

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ALICE pricing

Value for money rating:

Starting from

6000

/user

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ALICE price and value

Value for money rating:

To see what individual users think of ALICE's price and value, check out the review snippets below.

“We have been using Alice over 2 years and I would have to say that it has been a big improvement to us. Not only it is easy to use but it has made us improve the communication among each other.”
HU

Haronil U.

Supervisor

“Ease of use, sleek design amazing customer service, and satisfaction.”
EG

Ernesto G.

Director of Operations

ALICE integrations (1)

Top integrations

ALICE support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Documentation
Live Online

ALICE FAQs

Q. What type of pricing plans does ALICE offer?

ALICE has the following pricing plans:
Starting from: $6000.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ALICE?

ALICE has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ALICE support?

ALICE supports the following languages:
English


Q. Does ALICE support mobile devices?

ALICE supports the following devices:
Android, iPad, iPhone


Q. Does ALICE offer an API?

No, ALICE does not have an API available.


Q. What level of support does ALICE offer?

ALICE offers the following support options:
Chat

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