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Preventive Maintenance Software

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Asset Essentials logo
4.4
248

Improve productivity and drive smarter operations decisions.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Asset Essentials users   
avatar
avatar
+15
I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen.
These problems that belong to SchoolDude are truly having a negative impact here.
The reporting is great, it’s easy for me to make the detailed reports I need and see how we’re doing. On top of all this, the support staff is so nice and very responsive to any questions I have.
Some of the reports are a bit difficult to create. It might just be me that needs more training on it.
Overall the company has been very good to work with. They are very responsive to questions and issues, and have been there every step of the implementation.
My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person.
The software has got great features packed and synced in perfectly for any Building Management System to manage soundly. Work Orders and Change Orders are created and managed with so much ease.
Metrics are hard to follow for the following reasons: 1. Each user has to be set up to follow a KPI.
I like the support availability and the ease of use. There are still areas where I think they can improve on, one being the mobile app (android/iphone).
The features, ease of access, support and cost are perfect for our application.
Couple this program with InventoryEdge, a separate module, but well integrated functional step up into a more sophisticated asset maintenance program.
We had a verbal/spread sheet maintenance system before. This software is perfect for our organization.
I like that it has a "requester" function so rank-and-file employees can enter requests for work/service. Setup is pretty intuitive, though some choices need to be thought out thoroughly.
So far so good, we'll know more after implementation.
The support team and training is top notch. The availability of phone or email support is phenomenal.
The ease of user integration for work order managment.
After being notified of a price increase I was spurred on to find a replacement. As luck would have it we had acquired on of our competitors.
This software is designed SPECIFICALLY for maintenance. It is easy to use and learn.
I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen.
These problems that belong to SchoolDude are truly having a negative impact here.
The reporting is great, it’s easy for me to make the detailed reports I need and see how we’re doing. On top of all this, the support staff is so nice and very responsive to any questions I have.
Some of the reports are a bit difficult to create. It might just be me that needs more training on it.
Overall the company has been very good to work with. They are very responsive to questions and issues, and have been there every step of the implementation.
My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person.
The software has got great features packed and synced in perfectly for any Building Management System to manage soundly. Work Orders and Change Orders are created and managed with so much ease.
Metrics are hard to follow for the following reasons: 1. Each user has to be set up to follow a KPI.
I like the support availability and the ease of use. There are still areas where I think they can improve on, one being the mobile app (android/iphone).
The features, ease of access, support and cost are perfect for our application.
Couple this program with InventoryEdge, a separate module, but well integrated functional step up into a more sophisticated asset maintenance program.
We had a verbal/spread sheet maintenance system before. This software is perfect for our organization.
I like that it has a "requester" function so rank-and-file employees can enter requests for work/service. Setup is pretty intuitive, though some choices need to be thought out thoroughly.
So far so good, we'll know more after implementation.
The support team and training is top notch. The availability of phone or email support is phenomenal.
The ease of user integration for work order managment.
After being notified of a price increase I was spurred on to find a replacement. As luck would have it we had acquired on of our competitors.
This software is designed SPECIFICALLY for maintenance. It is easy to use and learn.
I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen.
These problems that belong to SchoolDude are truly having a negative impact here.
The reporting is great, it’s easy for me to make the detailed reports I need and see how we’re doing. On top of all this, the support staff is so nice and very responsive to any questions I have.
Some of the reports are a bit difficult to create. It might just be me that needs more training on it.
Overall the company has been very good to work with. They are very responsive to questions and issues, and have been there every step of the implementation.
My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person.
The software has got great features packed and synced in perfectly for any Building Management System to manage soundly. Work Orders and Change Orders are created and managed with so much ease.
Metrics are hard to follow for the following reasons: 1. Each user has to be set up to follow a KPI.
I like the support availability and the ease of use. There are still areas where I think they can improve on, one being the mobile app (android/iphone).
The features, ease of access, support and cost are perfect for our application.
Couple this program with InventoryEdge, a separate module, but well integrated functional step up into a more sophisticated asset maintenance program.
We had a verbal/spread sheet maintenance system before. This software is perfect for our organization.
I like that it has a "requester" function so rank-and-file employees can enter requests for work/service. Setup is pretty intuitive, though some choices need to be thought out thoroughly.
So far so good, we'll know more after implementation.
The support team and training is top notch. The availability of phone or email support is phenomenal.
The ease of user integration for work order managment.
After being notified of a price increase I was spurred on to find a replacement. As luck would have it we had acquired on of our competitors.
This software is designed SPECIFICALLY for maintenance. It is easy to use and learn.
Fiix logo
4.5
620

The easiest way to plan, track, and optimize maintenance.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Fiix users   
+15
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
Fieldmagic logo
4.6
20

Field Service Management, Maintenance Management & CRM

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Fieldmagic users   
+9
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
I have been using Field Magic for about 8 months and still cant create reports that I need.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
Very methodical and easy to use, very straight forward.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
It is very easy to use and train new people to use.
AkitaBox logo
4.7
62

Facilities management from the boiler room to the boardroom.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from AkitaBox users   
+13
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
This is a great product and at a great price point. Our staff finds it very intuitive and productivity appears to be trending up.
A inventory tabulation area. Also implementation team goes to fast and misses things.
It is very streamlined and gives me a lot of great customization options. I love the document import feature.
Overall, my experience has been very good. It is a major improvement over out last system.
The thing I like most about Akitabox is its ability to tie everything together. Work orders, assets, maps, & comments.
It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment.
We were introduced to Akitabox when our client wanted to have all projects tracked in it. The ease of working with team in getting things transferred over and organized for the client was flawless.
Akitabox ia an important tool to my company for management, maintenance and capital control. Its an easy to use with ease on third party integration.
Over all great customer service and quick response and support times.
Price, easy to train new staff, mapping of facilities.
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
This is a great product and at a great price point. Our staff finds it very intuitive and productivity appears to be trending up.
A inventory tabulation area. Also implementation team goes to fast and misses things.
It is very streamlined and gives me a lot of great customization options. I love the document import feature.
Overall, my experience has been very good. It is a major improvement over out last system.
The thing I like most about Akitabox is its ability to tie everything together. Work orders, assets, maps, & comments.
It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment.
We were introduced to Akitabox when our client wanted to have all projects tracked in it. The ease of working with team in getting things transferred over and organized for the client was flawless.
Akitabox ia an important tool to my company for management, maintenance and capital control. Its an easy to use with ease on third party integration.
Over all great customer service and quick response and support times.
Price, easy to train new staff, mapping of facilities.
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
This is a great product and at a great price point. Our staff finds it very intuitive and productivity appears to be trending up.
A inventory tabulation area. Also implementation team goes to fast and misses things.
It is very streamlined and gives me a lot of great customization options. I love the document import feature.
Overall, my experience has been very good. It is a major improvement over out last system.
The thing I like most about Akitabox is its ability to tie everything together. Work orders, assets, maps, & comments.
It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment.
We were introduced to Akitabox when our client wanted to have all projects tracked in it. The ease of working with team in getting things transferred over and organized for the client was flawless.
Akitabox ia an important tool to my company for management, maintenance and capital control. Its an easy to use with ease on third party integration.
Over all great customer service and quick response and support times.
Price, easy to train new staff, mapping of facilities.
Limble CMMS logo
4.8
363

Modern mobile CMMS for companies and facilities of all sizes

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Limble CMMS users   
avatar
+15
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
I work as a Solution Architect, integrating Limble to other existing solutions. Limble is very easy to integrate with Export/import capacities and a very well documented API.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
I work as a Solution Architect, integrating Limble to other existing solutions. Limble is very easy to integrate with Export/import capacities and a very well documented API.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
After research, focused on Limble and was immediately impressed. We watched their series of videos and within a week, had created the assets and PM schedules and were up and running.
No more heaps of paper and losing hours looking for info from piled stationery.
For me the ease in which we could set this up was great. I'm old school and like paper, so this was new your me to have and it was so ease to use that I can't believe it took me so long to get it.
There is no offline version, for it to work you have to be online - something i am sure they are working to do though.
I especially love the accessibility of having it on my phone. As a manager always on the go, it is so easy to communicate with my crew when there is a work order that needs taken care of immediately.
The mobile app can be difficult to use when starting out.
Limble has an excellent interface that is easy to use along with robust features for managing and scheduling maintenance.
Initially, I was very skeptical. I did not select the software and the person that did had never done TPM.
Fantastic the software is great as is the support from the Limble team.
It is very user friendly while still able to go into details. Anytime we have a suggestion or issue, Limble is awesome at getting back to us in a timely manner and also with a fix.
Was very easy to migrate over using their bulk import method, for both assets and jobs. Great customer service, attentive team.
The ease of the integration of LImble into our world. It's very user friendly and not overly complicated.
Not only are we providing a better customer experience, we are able to document the amount of work the department is processing which supports our request for additional headcount.
I work as a Solution Architect, integrating Limble to other existing solutions. Limble is very easy to integrate with Export/import capacities and a very well documented API.
The ability to schedule up coming down time instead of hit or miss the use graphes are great it allowes ever one to see whats been done and needs to be done and the possible cost.
Very easy to set up, we had all of our equipment in an excel spreadsheet this made it very easy to load the machines.
This system can work for any business that requires tracking of maintenance performed on all units within the company. When it comes to support and customer service, there is none better.
A monkey could run this software. It has streamlined our operation and what we save in loss time pays for the subscription 10 times over.
FMX logo
4.7
411

Optimize your facilities and maintenance operations

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.9
Pros and Cons from FMX users   
+15
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
If you are looking for something beyond an tool for running operationally, this may struggle.
Great product for a great price. Quick to help in understanding product and improving it.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.
I would be remiss if I failed to mention how spectacular their customer service is.
Our overall experience has been excellent. The staff at FMX are friendly, helpful and, if any issues/questions arise, they quickly address the problem, which has been very few.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
The schedule request module is terrific. Being able to set up approval queues, notifications, recurring events, and more have made facility scheduling much more streamlined.
The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software.
It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.
I liked the ease of use and the transparency of the software.
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Amazing customer support. Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
FMX is extremely easy and intuitive for our users which range from students to academic professionals. It is an excellent communication and tracking system that allows users to attach photos.
Easy to use and good price as compared to competition.
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
If you are looking for something beyond an tool for running operationally, this may struggle.
Great product for a great price. Quick to help in understanding product and improving it.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.
I would be remiss if I failed to mention how spectacular their customer service is.
Our overall experience has been excellent. The staff at FMX are friendly, helpful and, if any issues/questions arise, they quickly address the problem, which has been very few.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
The schedule request module is terrific. Being able to set up approval queues, notifications, recurring events, and more have made facility scheduling much more streamlined.
The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software.
It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.
I liked the ease of use and the transparency of the software.
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Amazing customer support. Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
FMX is extremely easy and intuitive for our users which range from students to academic professionals. It is an excellent communication and tracking system that allows users to attach photos.
Easy to use and good price as compared to competition.
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
If you are looking for something beyond an tool for running operationally, this may struggle.
Great product for a great price. Quick to help in understanding product and improving it.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.
I would be remiss if I failed to mention how spectacular their customer service is.
Our overall experience has been excellent. The staff at FMX are friendly, helpful and, if any issues/questions arise, they quickly address the problem, which has been very few.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
The schedule request module is terrific. Being able to set up approval queues, notifications, recurring events, and more have made facility scheduling much more streamlined.
The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software.
It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.
I liked the ease of use and the transparency of the software.
We mainly use FMX as a facilities maintenance request and project request software. Overall, we love the ease of use and the customer service.
Amazing customer support. Every question we have had about the software has been answered quickly, and most often results in us getting more use out of it.
FMX is extremely easy and intuitive for our users which range from students to academic professionals. It is an excellent communication and tracking system that allows users to attach photos.
Easy to use and good price as compared to competition.
Fullbay logo
4.7
87

Cloud-based auto and truck repair shop management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Fullbay users   
avatar
+15
Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
This has been one complaint we have received since using Fullbay.
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
We had trouble keeping track of "extras" on SOs.
I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.
Overall, I am very pleased with Fullbay and believe it was a great choice for us.
The inventory set up, not that they make it difficult but its a lot of work.
It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.
The tech help is great, and when you ask for more or different options, the development team checks into it and actually sometimes changes it to suit your needs.
Good customer facing deliverables. Helps give you a professional appearance right out of the gate.
The Fullbay team is tremendous. They continually improve software interaction and ease of use.
They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
I like that it is intuitive in the set-up and use.
This software is very user friendly from Office Employees to Technicians as well as Customers.
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.
Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
This has been one complaint we have received since using Fullbay.
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
We had trouble keeping track of "extras" on SOs.
I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.
Overall, I am very pleased with Fullbay and believe it was a great choice for us.
The inventory set up, not that they make it difficult but its a lot of work.
It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.
The tech help is great, and when you ask for more or different options, the development team checks into it and actually sometimes changes it to suit your needs.
Good customer facing deliverables. Helps give you a professional appearance right out of the gate.
The Fullbay team is tremendous. They continually improve software interaction and ease of use.
They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
I like that it is intuitive in the set-up and use.
This software is very user friendly from Office Employees to Technicians as well as Customers.
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.
Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.
This has been one complaint we have received since using Fullbay.
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none.
We had trouble keeping track of "extras" on SOs.
I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.
A standalone phone app that could run offline and sync whenever reconnected would likely fix this issue.
Overall, I am very pleased with Fullbay and believe it was a great choice for us.
The inventory set up, not that they make it difficult but its a lot of work.
It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.
The tech help is great, and when you ask for more or different options, the development team checks into it and actually sometimes changes it to suit your needs.
Good customer facing deliverables. Helps give you a professional appearance right out of the gate.
The Fullbay team is tremendous. They continually improve software interaction and ease of use.
They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.
I like that it is intuitive in the set-up and use.
This software is very user friendly from Office Employees to Technicians as well as Customers.
The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.
AUTOsist logo
4.7
132

Mobile fleet tracking, management & maintenance software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.9
Pros and Cons from AUTOsist users   
+15
AUTOsist was easy to set up, navigate through and manage of course as any it is only as good as the information given. I like that it can be used with any mobile devices.
If you make a mistake entering something it can be a little frustrating to correct it.
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
The app also logs me out occasionally which is annoying.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
The reminders are great and very helpful. This is a great app to track cost on trucks.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
AUTOsist was easy to set up, navigate through and manage of course as any it is only as good as the information given. I like that it can be used with any mobile devices.
If you make a mistake entering something it can be a little frustrating to correct it.
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
The app also logs me out occasionally which is annoying.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
The reminders are great and very helpful. This is a great app to track cost on trucks.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
AUTOsist was easy to set up, navigate through and manage of course as any it is only as good as the information given. I like that it can be used with any mobile devices.
If you make a mistake entering something it can be a little frustrating to correct it.
I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.
The app also logs me out occasionally which is annoying.
We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult.
The reminders are great and very helpful. This is a great app to track cost on trucks.
For use we don't use it much due to the type of company we are so its hard to spend the money on it.
It suits our purposes exactly and the reminders are invaluable. Customer service has been amazing with any issues we brought up, which were minor, being resolved within 24 hours.
This software is very user friendly. I love the integration between the application for smartphones and the website.
The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand.
The software has some great features and easy to use.
Great for businesses that service their own vehicles.
Integration with Wex and Service Titan was super easy.
I have been able to figure most of it out myself without any training or walk through from anyone at AUTOsist. I have had to call customer service once, and they were quick and helpful.
I am very satisfied with this product and will continue to use it for years to come.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee.
It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.
LLumin logo
4.5
41

Asset, material, and maintenance management system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from LLumin users   
avatar
+15
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.
GoCodes logo
4.4
225

No more lost and stolen tools.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.3
Pros and Cons from GoCodes users   
+15
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
Set up was a little frustrating because we had a different inventory system.
GoCodes has been a great asset to our company in the 3 months that we have been users.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
Many of the products we looked at had multiple features we did not need. We were able to select the product that was best suited for our needs without having to pay for features we did not require.
Only cons are it is limited on number of product labels and no way to attach copies of receipts.
Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Integration process was very easy and the app is great.
The ease of usage, very user friendly and customization was what I think the selling point for us.
Having one software that addresses both is a great plus.
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Excellent customer service was one of the main reasons we selected the product.
Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Easy to add/delete things, very intuitive product (easy to use).
We are just now beginning to use the software to track assets. Our two big areas of need is maintenance tracking and asset depreciation accounting.
FastMaint logo
4.1
26

Equipment data & maintenance schedules at your fingertips

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from FastMaint users   
+11
I have been using it for a month and have liked the features it has. The customer support is amazing, the website help tools makes life easy as well.
I worked with other CMMS and they are typically overblown, over priced, difficult to set up and in the case of one... fully abandoned by the software maker.
I have used Maximo and EAM and this definitely holds up. The "work request" feature is amazing, ability to create and edit work requests through email is very helpful.
We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.
Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best.
Really, the only complaint I have is the number of steps it takes to print work orders.
Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements.
There is no trigger to automatically send pending wo's to the printer.
Support has been good and response times for email enquiries have been short. Fast Maintenance emails out user tips on a regular basis which is a really nice feature.
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring.
User friendly help me most to manage my time scheduling preventive maintenance.
Its easy to use, lots of tool tips. Help content is well written and useful.
Ease of use and easy setup, low cost, can run on the network.
Has most of the features you need or want. Doesn't take a lot of time to learn the program functions.
I have been using it for a month and have liked the features it has. The customer support is amazing, the website help tools makes life easy as well.
I worked with other CMMS and they are typically overblown, over priced, difficult to set up and in the case of one... fully abandoned by the software maker.
I have used Maximo and EAM and this definitely holds up. The "work request" feature is amazing, ability to create and edit work requests through email is very helpful.
We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.
Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best.
Really, the only complaint I have is the number of steps it takes to print work orders.
Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements.
There is no trigger to automatically send pending wo's to the printer.
Support has been good and response times for email enquiries have been short. Fast Maintenance emails out user tips on a regular basis which is a really nice feature.
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring.
User friendly help me most to manage my time scheduling preventive maintenance.
Its easy to use, lots of tool tips. Help content is well written and useful.
Ease of use and easy setup, low cost, can run on the network.
Has most of the features you need or want. Doesn't take a lot of time to learn the program functions.
I have been using it for a month and have liked the features it has. The customer support is amazing, the website help tools makes life easy as well.
I worked with other CMMS and they are typically overblown, over priced, difficult to set up and in the case of one... fully abandoned by the software maker.
I have used Maximo and EAM and this definitely holds up. The "work request" feature is amazing, ability to create and edit work requests through email is very helpful.
We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.
Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best.
Really, the only complaint I have is the number of steps it takes to print work orders.
Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements.
There is no trigger to automatically send pending wo's to the printer.
Support has been good and response times for email enquiries have been short. Fast Maintenance emails out user tips on a regular basis which is a really nice feature.
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring.
User friendly help me most to manage my time scheduling preventive maintenance.
Its easy to use, lots of tool tips. Help content is well written and useful.
Ease of use and easy setup, low cost, can run on the network.
Has most of the features you need or want. Doesn't take a lot of time to learn the program functions.
Maintenance Connection logo
4.5
290

Multi-site, multi-industry CMMS/EAM software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Maintenance Connection users   
avatar
avatar
avatar
+15
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
Kickserv logo

Kickserv

4.4
373

#1 Most User-Friendly Software to Run a Service Business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Kickserv users   
+15
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
HelloShift logo
4.8
52

Hotel Guest Messaging - Staff Collaboration - Housekeeping

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.6
Pros and Cons from HelloShift users   
avatar
+11
This was introduce to us a while back and ever since we love it so much that we been using it now for over a year now. Totally awesome platform and they best part is that it is available on mobile.
The only negative aspect of the program is that is hard to find previous information.
For me, the best part is that it helps me get tasks done. I also love how there's an app -- I can always go on HelloShift when on the go.
Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages.
Our hotel has been using HelloShift for a year, and the tool has been of great help. It makes easier the proper functions of the hotel and the communication.
NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL.
Easy to use ,this system is able to put a favorite photo ,let's do not need to explain it. High resolution photos a little hope.
No software complaints as of yet. Not saying I am looking for any.
HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS.
HelloShift's simple and intuitive design lends well to its ease of use. It has been quickly adopted by our organization's users; even those who are not very comfortable using computers.
We are using its nice and easy to use.we can easily assign task.guest review and so on that that keep my employees to provide service.
It's very similar to using today's social media (i.e Facebook), so it is easy to use and quick to learn. I like that it's easy to search through the history in case we need to look for past notes.
Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up.
All of which has helped streamline our operations and enhance our guest experience. Also, set up was very simple and their customer support has been highly responsive.
This was introduce to us a while back and ever since we love it so much that we been using it now for over a year now. Totally awesome platform and they best part is that it is available on mobile.
The only negative aspect of the program is that is hard to find previous information.
For me, the best part is that it helps me get tasks done. I also love how there's an app -- I can always go on HelloShift when on the go.
Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages.
Our hotel has been using HelloShift for a year, and the tool has been of great help. It makes easier the proper functions of the hotel and the communication.
NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL.
Easy to use ,this system is able to put a favorite photo ,let's do not need to explain it. High resolution photos a little hope.
No software complaints as of yet. Not saying I am looking for any.
HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS.
HelloShift's simple and intuitive design lends well to its ease of use. It has been quickly adopted by our organization's users; even those who are not very comfortable using computers.
We are using its nice and easy to use.we can easily assign task.guest review and so on that that keep my employees to provide service.
It's very similar to using today's social media (i.e Facebook), so it is easy to use and quick to learn. I like that it's easy to search through the history in case we need to look for past notes.
Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up.
All of which has helped streamline our operations and enhance our guest experience. Also, set up was very simple and their customer support has been highly responsive.
This was introduce to us a while back and ever since we love it so much that we been using it now for over a year now. Totally awesome platform and they best part is that it is available on mobile.
The only negative aspect of the program is that is hard to find previous information.
For me, the best part is that it helps me get tasks done. I also love how there's an app -- I can always go on HelloShift when on the go.
Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages.
Our hotel has been using HelloShift for a year, and the tool has been of great help. It makes easier the proper functions of the hotel and the communication.
NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL.
Easy to use ,this system is able to put a favorite photo ,let's do not need to explain it. High resolution photos a little hope.
No software complaints as of yet. Not saying I am looking for any.
HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS.
HelloShift's simple and intuitive design lends well to its ease of use. It has been quickly adopted by our organization's users; even those who are not very comfortable using computers.
We are using its nice and easy to use.we can easily assign task.guest review and so on that that keep my employees to provide service.
It's very similar to using today's social media (i.e Facebook), so it is easy to use and quick to learn. I like that it's easy to search through the history in case we need to look for past notes.
Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up.
All of which has helped streamline our operations and enhance our guest experience. Also, set up was very simple and their customer support has been highly responsive.
Reftab logo
4.8
77

Asset management & tracking tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Reftab users   
+15
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.
Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
The software can be a little confusing to use. The desktop version is very different from the mobile app.
Excellent, we wanted an easy to set-up and easy to use product with high quality support and we got it with this product.
We think it's really good, but have problems with the location problem.
It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually.
The simplicity of the product in setting up, training staff to use was quick and easy to use. Tech support is awesome.
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system.
The Reftab team are extremely responsive with support requests and are very happy to receive feedback.
Integration was seamless and gave us great insight into diagnosing issues with specific hardware.
One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.
The perfect solution for our rental inventory needs.
The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.
The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required.
Reftab is fast, responsive and for the price, has a huge amount of value added features.
The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive.
Mike has been extremely helpful with the setup of our account - always replying very quickly to emails.
I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough.
Sweven logo
4.7
3

Sweven is the work management digital ecosystem for you!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Sweven users   
No pros & cons found
Quadra logo
4.5
10

Estimating, purchase automation, and job management solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    3.9
    Features
    4.3
    Customer support
    4.8
Pros and Cons from Quadra users   
avatar
avatar
+5
Very flexible formats and a GREAT team to help customize Quadra to our needs. Extremely stable and reliable.
Time consuming to navigate and complete a quote. We've seen many little bugs that make it frustrating to write quotes.
The overall experience was very positive as the implementation was handled by a dedicated person that transitioned to the support team who have provided superior customer support.
Since we were early adopters the early releases lacked some basic manipulation functions however ERTH kept a vigorous update and development effort and today many of the missing features are included.
What I like the most is how easy it is to maneuver from one screen to the other once you have entered all your information into each field.
Amazing wizards for travel time calculation and standard material needed for the specific make and model of equipment based on past practices.
The Quadra team has been great to work with and the software has been adapted nicely by the client to where we are ready to add additional modules.
Creating and looking up jobs in Quadra works great in my line of daily tasks.
Very flexible formats and a GREAT team to help customize Quadra to our needs. Extremely stable and reliable.
Time consuming to navigate and complete a quote. We've seen many little bugs that make it frustrating to write quotes.
The overall experience was very positive as the implementation was handled by a dedicated person that transitioned to the support team who have provided superior customer support.
Since we were early adopters the early releases lacked some basic manipulation functions however ERTH kept a vigorous update and development effort and today many of the missing features are included.
What I like the most is how easy it is to maneuver from one screen to the other once you have entered all your information into each field.
Amazing wizards for travel time calculation and standard material needed for the specific make and model of equipment based on past practices.
The Quadra team has been great to work with and the software has been adapted nicely by the client to where we are ready to add additional modules.
Creating and looking up jobs in Quadra works great in my line of daily tasks.
Very flexible formats and a GREAT team to help customize Quadra to our needs. Extremely stable and reliable.
Time consuming to navigate and complete a quote. We've seen many little bugs that make it frustrating to write quotes.
The overall experience was very positive as the implementation was handled by a dedicated person that transitioned to the support team who have provided superior customer support.
Since we were early adopters the early releases lacked some basic manipulation functions however ERTH kept a vigorous update and development effort and today many of the missing features are included.
What I like the most is how easy it is to maneuver from one screen to the other once you have entered all your information into each field.
Amazing wizards for travel time calculation and standard material needed for the specific make and model of equipment based on past practices.
The Quadra team has been great to work with and the software has been adapted nicely by the client to where we are ready to add additional modules.
Creating and looking up jobs in Quadra works great in my line of daily tasks.
Canfigure logo
4.7
21

Modular ITSM and ITAM solution based on ITIL principles

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.9
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Canfigure users   
avatar
avatar
avatar
+15
Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.
The support has been fantastic in responsiveness and answering questions about how to make the application fit our business.
With any highly customizeable system, you run the risk of making things too complicated.
SupaDESK is great if you understand the importance of Service Delivery.
Best of all, extremely good value. Pricing is extremely competitive.
There are so many areas that can be configured by the administrator, all are easy and straight forward. Most of all, the Supatools team are very responsive and will assist in any way needed.
I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future.
Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports.
Sensitive content hidden] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far.
I really appreciate SupaTOOLS’ support help in getting the quick response and problem solving.
Very responsive and knowledgeable. They have frequent releases throughout the year that incorporate our requests for customization and bug fixes.
As a 10 year veteran of the product I like how it aligns to IT Service Management. It is so extensible and well modelled for Service Desk and IT management under ITIL.
In general the experience is good. Reporting is not user friendly.
Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.
The support has been fantastic in responsiveness and answering questions about how to make the application fit our business.
With any highly customizeable system, you run the risk of making things too complicated.
SupaDESK is great if you understand the importance of Service Delivery.
Best of all, extremely good value. Pricing is extremely competitive.
There are so many areas that can be configured by the administrator, all are easy and straight forward. Most of all, the Supatools team are very responsive and will assist in any way needed.
I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future.
Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports.
Sensitive content hidden] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far.
I really appreciate SupaTOOLS’ support help in getting the quick response and problem solving.
Very responsive and knowledgeable. They have frequent releases throughout the year that incorporate our requests for customization and bug fixes.
As a 10 year veteran of the product I like how it aligns to IT Service Management. It is so extensible and well modelled for Service Desk and IT management under ITIL.
In general the experience is good. Reporting is not user friendly.
Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.
The support has been fantastic in responsiveness and answering questions about how to make the application fit our business.
With any highly customizeable system, you run the risk of making things too complicated.
SupaDESK is great if you understand the importance of Service Delivery.
Best of all, extremely good value. Pricing is extremely competitive.
There are so many areas that can be configured by the administrator, all are easy and straight forward. Most of all, the Supatools team are very responsive and will assist in any way needed.
I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future.
Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports.
Sensitive content hidden] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far.
I really appreciate SupaTOOLS’ support help in getting the quick response and problem solving.
Very responsive and knowledgeable. They have frequent releases throughout the year that incorporate our requests for customization and bug fixes.
As a 10 year veteran of the product I like how it aligns to IT Service Management. It is so extensible and well modelled for Service Desk and IT management under ITIL.
In general the experience is good. Reporting is not user friendly.
Commusoft logo
4.8
195

All-in-one job management software for field service

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Commusoft users   
+15
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
UpKeep logo

UpKeep

4.6
1.3K

Asset Operations Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from UpKeep users   
+15
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Zoidii logo
4.9
18

Maintenance and inventory management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    4.8
    Customer support
    4.9
Pros and Cons from Zoidii users   
+12
Configuring PMs is super easy using the step by step process. The asset logbook is great for getting a single view of asset history without having to toggle through different work order screens.
Can quickly tell you where all team members are working, what exactly the problem is, similar past problems and solutions.
It was straightforward to implement and is pretty easy to use. In particular, I like the ability to bookmark and follow critical work orders.
It lets us know when we need to service our equipment and what needs to be done. Unplanned breakdowns are very costly in our line of business.
The mobile app is just as user friendly. Customer support has been excellent throughout.
Downtime has been cut in half since implementing Zoidii.
It helps track the things we care about - maintenance backlogs, overdue PMs, parts low in inventory, and asset downtime.
I found it very helpful and it makes maintenance planning, task assignment, work order tracking, and inventory management a sinch. I love the updates feed.
The system has all the basic CMMS functionality you really need without going crazy. The asset logbook feature is great to get an asset snapshot on one screen.
The software is so intuitive and easy to use, which really helps in training new people to use it. Being able to access it from any desktop or mobile device is a huge plus.
In particular, the work order kanban view makes it easy to visualize your work order backlog. Tech support has been excellent too.
Being able to cut our unplanned downtime in half has saved us a lot of money, a lot of headaches and has helped to strengthen our customer relationships.
Zoidii was quick and simple to implement. Since we went live, we can see why Zoidii stands out as the best software for maintenance management.
The user interface is also very minimalist and clean.
Since implementing Zoidii, I can now see who is doing what, where our maintenance budget is being spent, and whether I am getting value for money or not.
Configuring PMs is super easy using the step by step process. The asset logbook is great for getting a single view of asset history without having to toggle through different work order screens.
Can quickly tell you where all team members are working, what exactly the problem is, similar past problems and solutions.
It was straightforward to implement and is pretty easy to use. In particular, I like the ability to bookmark and follow critical work orders.
It lets us know when we need to service our equipment and what needs to be done. Unplanned breakdowns are very costly in our line of business.
The mobile app is just as user friendly. Customer support has been excellent throughout.
Downtime has been cut in half since implementing Zoidii.
It helps track the things we care about - maintenance backlogs, overdue PMs, parts low in inventory, and asset downtime.
I found it very helpful and it makes maintenance planning, task assignment, work order tracking, and inventory management a sinch. I love the updates feed.
The system has all the basic CMMS functionality you really need without going crazy. The asset logbook feature is great to get an asset snapshot on one screen.
The software is so intuitive and easy to use, which really helps in training new people to use it. Being able to access it from any desktop or mobile device is a huge plus.
In particular, the work order kanban view makes it easy to visualize your work order backlog. Tech support has been excellent too.
Being able to cut our unplanned downtime in half has saved us a lot of money, a lot of headaches and has helped to strengthen our customer relationships.
Zoidii was quick and simple to implement. Since we went live, we can see why Zoidii stands out as the best software for maintenance management.
The user interface is also very minimalist and clean.
Since implementing Zoidii, I can now see who is doing what, where our maintenance budget is being spent, and whether I am getting value for money or not.
Configuring PMs is super easy using the step by step process. The asset logbook is great for getting a single view of asset history without having to toggle through different work order screens.
Can quickly tell you where all team members are working, what exactly the problem is, similar past problems and solutions.
It was straightforward to implement and is pretty easy to use. In particular, I like the ability to bookmark and follow critical work orders.
It lets us know when we need to service our equipment and what needs to be done. Unplanned breakdowns are very costly in our line of business.
The mobile app is just as user friendly. Customer support has been excellent throughout.
Downtime has been cut in half since implementing Zoidii.
It helps track the things we care about - maintenance backlogs, overdue PMs, parts low in inventory, and asset downtime.
I found it very helpful and it makes maintenance planning, task assignment, work order tracking, and inventory management a sinch. I love the updates feed.
The system has all the basic CMMS functionality you really need without going crazy. The asset logbook feature is great to get an asset snapshot on one screen.
The software is so intuitive and easy to use, which really helps in training new people to use it. Being able to access it from any desktop or mobile device is a huge plus.
In particular, the work order kanban view makes it easy to visualize your work order backlog. Tech support has been excellent too.
Being able to cut our unplanned downtime in half has saved us a lot of money, a lot of headaches and has helped to strengthen our customer relationships.
Zoidii was quick and simple to implement. Since we went live, we can see why Zoidii stands out as the best software for maintenance management.
The user interface is also very minimalist and clean.
Since implementing Zoidii, I can now see who is doing what, where our maintenance budget is being spent, and whether I am getting value for money or not.
MEX Maintenance logo
4.4
67

MEX Mobile CMMS App

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.7
Pros and Cons from MEX Maintenance users   
+15
MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
I have found MEX to be confusing at times compared to other systems that I have used.
Integration into other business systems seamless. Support excellent not only software issue related but good training support.
MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
Unable to alter details included or not included on Work Order form (may be user fault on our end).
It is easy to understand and has a good amount of functionality without being too complicated.
Integration has proven difficult and there are still issues to be dealt with.
We have been using the Mex System for some time and it is real easy to use. It has help managing our plant and equipment easier and more cost effective.
Fairly intuitive and user friendly with friendly and knowledgeable tech support.
It is very quick & easy to write jobs and link them to assets, and then copy and adjust them for similar jobs.
FleetMex helps track all our fleet asset location, maintenance cost, takes care of the maintenance and inventory requirements, service projections, outstanding works and fleet reporting.
My overall experience with MEX so far is that it is becoming interesting and exiting doing data entries and testing.
I deal with suppliers from various industries every day. MEX is one of the most proactive companies for service and support I have ever dealt with.
It's intuitive to use for the end user. The product allows for a lot of nifty user customisation functions which enables the support of client management of work processes.
I used MEX some years ago when it was first being introduced and found it to be really easy to use back then.
Very customisable, large database, web-based, quick customer support, easy to navigate with lots of training tools.
Keeping it as a one stop shop for all our Asset documentation, reports & setting up a catalogue to ensure parts are kept as required & there when needed.
MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
I have found MEX to be confusing at times compared to other systems that I have used.
Integration into other business systems seamless. Support excellent not only software issue related but good training support.
MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
Unable to alter details included or not included on Work Order form (may be user fault on our end).
It is easy to understand and has a good amount of functionality without being too complicated.
Integration has proven difficult and there are still issues to be dealt with.
We have been using the Mex System for some time and it is real easy to use. It has help managing our plant and equipment easier and more cost effective.
Fairly intuitive and user friendly with friendly and knowledgeable tech support.
It is very quick & easy to write jobs and link them to assets, and then copy and adjust them for similar jobs.
FleetMex helps track all our fleet asset location, maintenance cost, takes care of the maintenance and inventory requirements, service projections, outstanding works and fleet reporting.
My overall experience with MEX so far is that it is becoming interesting and exiting doing data entries and testing.
I deal with suppliers from various industries every day. MEX is one of the most proactive companies for service and support I have ever dealt with.
It's intuitive to use for the end user. The product allows for a lot of nifty user customisation functions which enables the support of client management of work processes.
I used MEX some years ago when it was first being introduced and found it to be really easy to use back then.
Very customisable, large database, web-based, quick customer support, easy to navigate with lots of training tools.
Keeping it as a one stop shop for all our Asset documentation, reports & setting up a catalogue to ensure parts are kept as required & there when needed.
MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
I have found MEX to be confusing at times compared to other systems that I have used.
Integration into other business systems seamless. Support excellent not only software issue related but good training support.
MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
Unable to alter details included or not included on Work Order form (may be user fault on our end).
It is easy to understand and has a good amount of functionality without being too complicated.
Integration has proven difficult and there are still issues to be dealt with.
We have been using the Mex System for some time and it is real easy to use. It has help managing our plant and equipment easier and more cost effective.
Fairly intuitive and user friendly with friendly and knowledgeable tech support.
It is very quick & easy to write jobs and link them to assets, and then copy and adjust them for similar jobs.
FleetMex helps track all our fleet asset location, maintenance cost, takes care of the maintenance and inventory requirements, service projections, outstanding works and fleet reporting.
My overall experience with MEX so far is that it is becoming interesting and exiting doing data entries and testing.
I deal with suppliers from various industries every day. MEX is one of the most proactive companies for service and support I have ever dealt with.
It's intuitive to use for the end user. The product allows for a lot of nifty user customisation functions which enables the support of client management of work processes.
I used MEX some years ago when it was first being introduced and found it to be really easy to use back then.
Very customisable, large database, web-based, quick customer support, easy to navigate with lots of training tools.
Keeping it as a one stop shop for all our Asset documentation, reports & setting up a catalogue to ensure parts are kept as required & there when needed.
MaintainX logo
4.8
552

Manage Maintenance and Operations. Without the Paper Stacks.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.5
    Customer support
    4.8
Pros and Cons from MaintainX users   
avatar
+15
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
Tractian logo
4.8
84

The end-to-end solution for industries.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.9
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Tractian users   
+5
Our experience with the company is excellent, whenever we need support, we have a quick response. Helping us maintain our assets.
The problems with Tractian are mostly related with the platform interface.
Their support is great, very helpful and accurate, they are really open for suggestions and customizations in the platform, they hear the clients.
The platform is a bit rigid, you can't see how the dashboards are generated, what is the background logic for it.
In general, my impression is Tractian is a great investment, mainly because the 24h monitoring and the focused diagnosis indicated by the insights.
Tractian - the best solution for Predictive Maintenance.
Easy to use, accurate information and excellent dashboards.
The software is probably the best among all competitors. We have already avoided several machine breakdowns.
Our experience with the company is excellent, whenever we need support, we have a quick response. Helping us maintain our assets.
The problems with Tractian are mostly related with the platform interface.
Their support is great, very helpful and accurate, they are really open for suggestions and customizations in the platform, they hear the clients.
The platform is a bit rigid, you can't see how the dashboards are generated, what is the background logic for it.
In general, my impression is Tractian is a great investment, mainly because the 24h monitoring and the focused diagnosis indicated by the insights.
Tractian - the best solution for Predictive Maintenance.
Easy to use, accurate information and excellent dashboards.
The software is probably the best among all competitors. We have already avoided several machine breakdowns.
Our experience with the company is excellent, whenever we need support, we have a quick response. Helping us maintain our assets.
The problems with Tractian are mostly related with the platform interface.
Their support is great, very helpful and accurate, they are really open for suggestions and customizations in the platform, they hear the clients.
The platform is a bit rigid, you can't see how the dashboards are generated, what is the background logic for it.
In general, my impression is Tractian is a great investment, mainly because the 24h monitoring and the focused diagnosis indicated by the insights.
Tractian - the best solution for Predictive Maintenance.
Easy to use, accurate information and excellent dashboards.
The software is probably the best among all competitors. We have already avoided several machine breakdowns.
EZOfficeInventory logo
4.6
1.4K

Asset Tracking and Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.6
Pros and Cons from EZOfficeInventory users   
avatar
avatar
+15
Entering our assets was extremely simple and I am very happy with the ability to customize the software to my requirements.
When booking multiple items at once, it won't tell you if there are booking clashes for any specific item, so each item has to be booked individually which is inefficient and annoying.
Location and service status are also fantastic features that help us run our business more efficiently. I love that it is accessible from anywhere.
The UI is very confusing to learn if you are new to EZO; cannot submit large inventory items (many line items); mobile platform is very heavy and boring.
It's great software for keeping track of equipment assets used on a daily/weekly basis. It's been a great resource for the entire staff, and the customer service is phenomenal.
Software is very confusing. There are many inconsistencies throughout the application.
We looked at several different platforms, but EZOfficeInventory was the best with all the features we wanted, scanning and tracking for the best price.
The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning.
Being able to integrate Excel into the process makes things so much smoother. The mobile app is almost as user friendly as the desktop version and is super helpful when being constantly on the move.
Our experience has been great. When we needed advice and assistance, EZOfficeInventory support has been available and very helpful.
We have equipment located all over the world, so having an easy and effective tool to track it all is vitally important.
Overall my experience with EZOfficeInventory has been great. The instructor is very helpful and it has made the whole process, especially since this is my first time very simple.
My organization uses the software to keep track of all our of high value assets. EZOfficeInventory makes it easy for us to checkout and track who we have assigned our assets to and where they are.
What I like most about this software is it straight forward ease of use and all the necessary features that a manufacturing company would need.
I enjoy how easy and intuitive EZOfficeInventory is to use on a weekly basis with tracking and receiving assets for our logistics team.
Excellent customer service, the best and faster service and reply.
It will have saved us so much money in the long run and we are now a lot more organised and our sub-contractors are showing more care toward the tools they borrow.
Integration with Zendesk. Easy to import data for assets.
Entering our assets was extremely simple and I am very happy with the ability to customize the software to my requirements.
When booking multiple items at once, it won't tell you if there are booking clashes for any specific item, so each item has to be booked individually which is inefficient and annoying.
Location and service status are also fantastic features that help us run our business more efficiently. I love that it is accessible from anywhere.
The UI is very confusing to learn if you are new to EZO; cannot submit large inventory items (many line items); mobile platform is very heavy and boring.
It's great software for keeping track of equipment assets used on a daily/weekly basis. It's been a great resource for the entire staff, and the customer service is phenomenal.
Software is very confusing. There are many inconsistencies throughout the application.
We looked at several different platforms, but EZOfficeInventory was the best with all the features we wanted, scanning and tracking for the best price.
The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning.
Being able to integrate Excel into the process makes things so much smoother. The mobile app is almost as user friendly as the desktop version and is super helpful when being constantly on the move.
Our experience has been great. When we needed advice and assistance, EZOfficeInventory support has been available and very helpful.
We have equipment located all over the world, so having an easy and effective tool to track it all is vitally important.
Overall my experience with EZOfficeInventory has been great. The instructor is very helpful and it has made the whole process, especially since this is my first time very simple.
My organization uses the software to keep track of all our of high value assets. EZOfficeInventory makes it easy for us to checkout and track who we have assigned our assets to and where they are.
What I like most about this software is it straight forward ease of use and all the necessary features that a manufacturing company would need.
I enjoy how easy and intuitive EZOfficeInventory is to use on a weekly basis with tracking and receiving assets for our logistics team.
Excellent customer service, the best and faster service and reply.
It will have saved us so much money in the long run and we are now a lot more organised and our sub-contractors are showing more care toward the tools they borrow.
Integration with Zendesk. Easy to import data for assets.
Entering our assets was extremely simple and I am very happy with the ability to customize the software to my requirements.
When booking multiple items at once, it won't tell you if there are booking clashes for any specific item, so each item has to be booked individually which is inefficient and annoying.
Location and service status are also fantastic features that help us run our business more efficiently. I love that it is accessible from anywhere.
The UI is very confusing to learn if you are new to EZO; cannot submit large inventory items (many line items); mobile platform is very heavy and boring.
It's great software for keeping track of equipment assets used on a daily/weekly basis. It's been a great resource for the entire staff, and the customer service is phenomenal.
Software is very confusing. There are many inconsistencies throughout the application.
We looked at several different platforms, but EZOfficeInventory was the best with all the features we wanted, scanning and tracking for the best price.
The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning.
Being able to integrate Excel into the process makes things so much smoother. The mobile app is almost as user friendly as the desktop version and is super helpful when being constantly on the move.
Our experience has been great. When we needed advice and assistance, EZOfficeInventory support has been available and very helpful.
We have equipment located all over the world, so having an easy and effective tool to track it all is vitally important.
Overall my experience with EZOfficeInventory has been great. The instructor is very helpful and it has made the whole process, especially since this is my first time very simple.
My organization uses the software to keep track of all our of high value assets. EZOfficeInventory makes it easy for us to checkout and track who we have assigned our assets to and where they are.
What I like most about this software is it straight forward ease of use and all the necessary features that a manufacturing company would need.
I enjoy how easy and intuitive EZOfficeInventory is to use on a weekly basis with tracking and receiving assets for our logistics team.
Excellent customer service, the best and faster service and reply.
It will have saved us so much money in the long run and we are now a lot more organised and our sub-contractors are showing more care toward the tools they borrow.
Integration with Zendesk. Easy to import data for assets.