App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
WebRezPro
Cloud-based hospitality property management software
(16)
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
WebRezPro Pricing, Features, Reviews and Alternatives
WebRezPro product overview
What is WebRezPro?
WebRezPro is a cloud-based hospitality property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.
Key benefits of using WebRezPro
Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.
Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.
Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.
Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.
Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.
Typical customers
Platforms supported
Support options
Training options
WebRezPro features
Functionality
4.4
/5
206
Total features
124
9 categories
Most valued features by users
Functionality contenders
WebRezPro users reviews
Overall Rating
4.6
/5
206
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.91/10
142
54
6
3
1
Overall rating contenders
France T.
Hospitality, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I could not imaging doing our business without WebRezPro. Discovering them was the best gift I could offer myself. Of course there is the pain of setting everything up and learning how it works, but man o man, what a difference it made in my life. It keeps much more order in my daily routine, eliminated the double bookings, creates email templates sent it automatic to guest without having to remember...
Everything from it's functionality, to the endless resources that is offered to us. It makes our job much easier, but most of all the team and support. That is by far what makes this software so valuable, is real people giving support that care about their customers. And it is a Canadian base company :)
Calendar upload time: My calendar is very slow to download, it may have something to do with the number of properties we have. But I am sure this can be fix when I take the time to bring it up to the team. Phone support: Is on week days only, and on (Central Standard Time) which is a bit early for us on the west coast (Pacific Standard Time) . It would be nice to have the hours extended and adding weekends too. But on the other hand, we are not left empty handed, as they do offer email support on weekends and after hours, that is monitored very closely.
Bill D.
Hospitality, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Very good so far in our 3rd year using this software. The employees are still happy.
Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.
There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.
James C.
Hospitality, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Its easy to set up. There is Interface with the CHannel Manager to get an overall snapshot of the room calender. It is also Easy to Check In and Check out guests.
If all rooms are occupied, for me to swap rooms, I will need to do a temporary change of stay date to free up one room, for the move. This creates an extra step. I hope the Development team will provide a 'temporary' unallocated room status for the clerk to temporarily place a room.I also need to Add Credit Card as a Payment type, without having to know the 16 digits to key in. THis is because the guests gives us the physical card to charge. Once we return the physical card back, the print out does not show the full 16 digits. Although we have used Credit Card, we are unable to fill the digits in the system.
Christine R.
Hospitality, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Great! Any issues are always solved quickly and the system has been very reliable. I use it all day almost everyday, especially in the summer and an outage would wreck my business so I appreciate their website always being accessible. Hopefully an app or more mobile friendly website becomes available soon.
The customer service! I love the ability to email a question at anytime and get a response in the same day. I also like that WebRezPro is pretty good at continuously adding new helpful features. Also, the payment integration with authorize.net has been a game changer!
It's not mobile friendly. I prefer the interactive calendar and it's not an option on an iPad or iPhone. I would also like an easier way to switch people around from room to room.
AnaLisa G.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us. What I mentioned about everything I liked most about WebRezPro was everything we didn't have with our former reservation software company. And the biggest and most crucial piece of WebRezPro that makes me push this company to others in the travel industry, is the customer support. I have never called for support (during working hours of course) and had no one answer. You all rock! From [SENSITIVE CONTENT HIDDEN] (our sales consultant) to [SENSITIVE CONTENT HIDDEN] (my implementation coach), and support staff team members like [SENSITIVE CONTENT HIDDEN]...you make my life so much easier!!
I love everything about the software! It is so user-friendly that even this "old school" lady can use it. The first part for me was making the reservations online and off. It is desk-clerk friendly and traveler-friendly which ultimately makes it easier for my staff and customers. The second part has to be the email set-up for constant communication with my travelers. And the third, but not the last nor least, would be the integration of OTAs. All of this makes my life so much easier, and I finally sleep through the night without worry about my properties!
The only thing would be the integration with HomeAway, but I can do without for what I am getting upfront with your system.
WebRezPro FAQs
WebRezPro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does WebRezPro support?
WebRezPro supports the following languages:
English
Q. Does WebRezPro support mobile devices?
WebRezPro supports the following devices:
Android, iPad, iPhone
Q. Does WebRezPro offer an API?
No, WebRezPro does not have an API available.
Q. What other apps does WebRezPro integrate with?
WebRezPro integrates with the following applications:
Maitre'D, Zenya, authorize.net, Track Vacation Rental PMS, Constant Contact, PayPal, SALTO KS, Kipsu, Heartland Restaurant, Worldline, Sage Intacct, QuickBooks Online Advanced, Ivy Experience Suite, Canary, MiContact Center Business, Operto Teams, Lightspeed, Book4Time, Lynx, M3, Inntopia Commerce, Stripe, Duve, Salesforce Sales Cloud, Avaya Experience Platform, Slice, ALICE, Lightspeed Golf, HelloShift, Preferred Patron Loyalty, Vrbo, Tripleseat, QuickBooks Online, Birdeye, GuestCentric, SiteMinder, Revinate, Heartland Payments+, BookingPal, Braintree, Twilio, Whistle Messaging, Xero, Lightspeed Retail, MRI Software, Ordyx, Breezeway
Q. What level of support does WebRezPro offer?
WebRezPro offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.