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WebRezPro Pricing, Features, Reviews and Alternatives

WebRezPro product overview

What is WebRezPro?

WebRezPro is a cloud-based hospitality property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.

Key benefits of using WebRezPro

Room reservations can be packaged with other products, including tours and activities, and discounts offered for groups including senior citizens, auto club members, and more.

Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.

Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.

Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.

Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.

Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
Webinars
In Person

WebRezPro pricing information

Value for money

4.7

/5

149

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WebRezPro features

Functionality

4.5

/5

149

Total features

83

6 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Reporting/Analytics
Electronic Payments

Functionality contenders

WebRezPro users reviews

Overall Rating

4.7

/5

149

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.1/10
Rating distribution

5

4

3

2

1

109

36

2

2

0

Pros
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
I think the support team does a great job, and our rep has been amazing and responsive.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Cons
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best commercial programs I have ever worked with.

Reviewed 5 years ago

Extremely efficient running of a resort.

Pros

WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone. Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours. I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good property software for a seasonal business.

Reviewed 2 years ago

Very good so far in our 3rd year using this software. The employees are still happy.

Pros

Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.

Cons

There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Help Desk Staff [SENSITIVE CONTENT]

Reviewed a month ago

help desk team is very strong. Staff [SENSITIVE CONTENT] that help us on [SENSITIVE CONTENT] is very experience, understand the issues, very knowledgeable and has very good command of instruction and clarification.

Pros

Could syn with other booking platform includes the calendar on room availability and rates.

Cons

setup complexity but I guest this will be the same for all software during integration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not impressed overall

Reviewed 2 years ago
Pros

The reports are the most powerful feature.

Cons

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great PMS which enables multiple property management

Reviewed 2 years ago

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.

Pros

For me the most amazing part of WebRezPro is even if you have no prior PMS usage experience it is still quite straightforward to get used to work with it. We use WebRezPro for management of reservations from multiple booking websites over the internet which is great for avoiding multiple booking and updating the availability over multiple bookign platforms from one central management panel. This makes very convenient for us to manage all our sales channels.

Cons

Coverage of Webrezpro should be increased in terms of number of integrated Online travel agencies. Expecially integration wtih the local online travel agencies of Turkey, Italy, Malaysia as well as the other locally operating booking websites would be great since it is hard to manage the listings in thse local websites one by one.

WebRezPro FAQs and common questions

Q. What type of pricing plans does WebRezPro offer?

WebRezPro has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of WebRezPro?

WebRezPro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does WebRezPro support?

WebRezPro supports the following languages:
English


Q. Does WebRezPro support mobile devices?

WebRezPro supports the following devices:
Android, iPad, iPhone


Q. Does WebRezPro offer an API?

No, WebRezPro does not have an API available.


Q. What other apps does WebRezPro integrate with?

WebRezPro integrates with the following applications:
Maitre'D, Zenya, Authorize.Net, Track Vacation Rental PMS, Constant Contact, PayPal, SALTO KS, Kipsu, Heartland Restaurant, Worldline, Sage Intacct, QuickBooks Online Advanced, Ivy Experience Suite, MiContact Center Business, Operto Teams, Lightspeed, Book4Time, Lynx, M3, Stripe, Salesforce Sales Cloud, Aura Call Center Elite, ALICE, Preferred Patron Loyalty, Tripleseat, Quickbooks Online, Birdeye, GuestCentric, SiteMinder, Revinate, NCR Aloha, Heartland Payment Processing, BookingPal, Braintree, Twilio, Whistle Messaging, Xero, Lightspeed Retail, MRI Software, Ordyx, Breezeway


Q. What level of support does WebRezPro offer?

WebRezPro offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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