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Cloud-based hospitality property management software
WebRezPro is a cloud-based hospitality property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.7
/5
149
Positive reviews
109
36
2
2
0
Overall rating contenders
Ben S.
Verified reviewer
Used daily for 2+ years
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Extremely efficient running of a resort.
WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone. Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours. I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.
No cons were added to this review
Bill D.
Hospitality, 11-50 employees
Used daily for 2+ years
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Very good so far in our 3rd year using this software. The employees are still happy.
Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.
There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.
Medha C.
Hospitality, 1-10 employees
Used daily for 2+ years
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help desk team is very strong. Staff [SENSITIVE CONTENT] that help us on [SENSITIVE CONTENT] is very experience, understand the issues, very knowledgeable and has very good command of instruction and clarification.
Could syn with other booking platform includes the calendar on room availability and rates.
setup complexity but I guest this will be the same for all software during integration.
Martine P.
Hospitality, 11-50 employees
Used daily for 2+ years
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The reports are the most powerful feature.
It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.
Baris G.
Hospitality, 10,001+ employees
Used daily for 6-12 months
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WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.
For me the most amazing part of WebRezPro is even if you have no prior PMS usage experience it is still quite straightforward to get used to work with it. We use WebRezPro for management of reservations from multiple booking websites over the internet which is great for avoiding multiple booking and updating the availability over multiple bookign platforms from one central management panel. This makes very convenient for us to manage all our sales channels.
Coverage of Webrezpro should be increased in terms of number of integrated Online travel agencies. Expecially integration wtih the local online travel agencies of Turkey, Italy, Malaysia as well as the other locally operating booking websites would be great since it is hard to manage the listings in thse local websites one by one.
Q. What type of pricing plans does WebRezPro offer?
WebRezPro has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of WebRezPro?
WebRezPro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does WebRezPro support?
WebRezPro supports the following languages:
English
Q. Does WebRezPro support mobile devices?
WebRezPro supports the following devices:
Android, iPad, iPhone
Q. Does WebRezPro offer an API?
No, WebRezPro does not have an API available.
Q. What other apps does WebRezPro integrate with?
WebRezPro integrates with the following applications:
Maitre'D, Zenya, Authorize.Net, Track Vacation Rental PMS, Constant Contact, PayPal, SALTO KS, Kipsu, Heartland Restaurant, Worldline, Sage Intacct, QuickBooks Online Advanced, Ivy Experience Suite, MiContact Center Business, Operto Teams, Lightspeed, Book4Time, Lynx, M3, Stripe, Salesforce Sales Cloud, Aura Call Center Elite, ALICE, Preferred Patron Loyalty, Tripleseat, Quickbooks Online, Birdeye, GuestCentric, SiteMinder, Revinate, NCR Aloha, Heartland Payment Processing, BookingPal, Braintree, Twilio, Whistle Messaging, Xero, Lightspeed Retail, MRI Software, Ordyx, Breezeway
Q. What level of support does WebRezPro offer?
WebRezPro offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support