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CiiRUS
Intuitive vacation rental and property management software
(6)
CiiRUS Pricing, Features, Reviews and Alternatives
CiiRUS FAQs
CiiRUS product overview
What is CiiRUS?
Ciirus is a cloud-based vacation rental and property management platform created for small to medium-sized businesses. Property managers can use this tool to communicate with staff and manage necessary duties. By logging into the Ciirus cloud, office and field staff can communicate using various online and mobile communication tools to view, assign and dispatch projects and tasks real-time. Instant notifications are available on-screen and can also be sent and shared via SMS and email.
Key benefits of using CiiRUS
Users can access the Ciirus cloud, optimized to display on mobile phones or via any other device to check availability, add or edit reservations, view and edit inventory, and more.
Ciirus features can be plugged into any existing website using a Wordpress server and the availability calendar can be inserted into any third-party website.
The management services work in real-time and provide tools to dispatch, manage and bill housekeeping and maintenance.
Ciirus delivers a flexible website and marketing engine including newsletter distribution with an advanced filtering option for mailing campaigns.
Typical customers
Platforms supported
Support options
Training options
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Starting from
25
Per month
Flat Rate
Starting from
No pricing info
CiiRUS pricing information
Value for money
4.3
/5
91
Starting from
25
Per month
Flat Rate
Pricing options
Value for money contenders
CiiRUS features
Functionality
4.4
/5
91
Total features
70
6 categories
Most valued features by users
Functionality contenders
CiiRUS users reviews
Overall Rating
4.4
/5
91
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.8/10
60
20
6
0
5
Samuel M.
Overall rating contenders
Joshua P.
Real Estate, 1-10 employees
Used daily for 1-2 years
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Pleasant & Convenient
Custom Reporting & Real-Time 2 way API
Missing listing amenities for Airbnb and HomeAway. We had to change to "Limited Sync" to make certain listing changes.
Susie S.
Real Estate, 1-10 employees
Used daily for 6-12 months
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We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go. It also makes paying the cleaners so easy!!
This software is easy to use and understand. I also enjoy that the team listens when you have any problem and takes action to correct it. They are regularly rolling out updates and improvement to the website.
Any time you have a new product you have a learning curve. I was selected to test the new financial software side of Ciirus. I expected many more issues that we encountered and found the training team to be very knowledgeable and willing to help in any way possible. Most of the problems I had was my learning curve in using the product, not an issue on the Ciirus side. When we did find an issue it was immediately reported and corrected as soon as possible. I am very pleased with the software.
Hi Susie, It was such a pleasure working with you and your team to roll out the new Trust Accounting module. You guys have exemplary accounting practices which are a perfect fit for all of the bookkeeping and finance tools CiiRUS has to offer. We know that picking up new features can be daunting, but it's our goal to support you as much as possible with online, in-person, and phone support. Please never hesitate to contact us whenever you need a fresher or when it's time to learn more about what's new. Major updates and features are launching consistently, so be on the look out! Sincerely yours, Josh at CiiRUS.
Verified reviewer
Real Estate, 1-10 employees
Used daily for 6-12 months
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Ciirus was a last minute decision to help assist with the purchase of a rental company. They have great ideas and could be a major player in this field. They unfortunately are trying to expand and grow too fast to keep control of the program, therefore failing miserably with customer satisfaction.
The concept of the whole program that Ciirus has come up with is great, and they have a lot of good ideas on the platform
The program is loaded with bugs and glitches that makes using it a regular frustration. Getting help from the help desk in not as quick or easy as you would expect, even a non reply occuring every now and then. I've even been told regarding one of the glutches that they can't figure out why it changes the dollar numbers from one screen to the next. Kind of an important item in business, not to mess with billing. Last update crashed my computer, and locked me out of Ciirus for over a day.
Thank you very much for this feedback. I'd like to learn more about the specific difficulties you've encountered and see what I can do to help. Your experience described is not consistent with the larger sentiment from our happy customers, so it's extremely important we have the opportunity to deliver that same value to you. We have brought in significant resources to track with the heightened demand for our services - it's unacceptable that you've experienced such delays and errors. Would you mind emailing communications@ciirus.com so we can talk more about the problems you've had, and do what we can to correct course? Thank you so much. Kind regards, The CiiRUS Team
Megan B.
Hospitality, 1-10 employees
Used daily for 2+ years
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Task manager, OTA sync & in real time, pricing system, complete 24/7 bookings and working around the clock with Love Rentals
Syncing the system with QuickBooks each time a software update rolls out for the desktop version
Hi Megan, Thank you for your kind feedback! We love to hear that the ongoing software updates and continued growth of our team has helped your business grow and be more efficient. Unfortunately, re-syncing with QuickBooks Desktop is necessary with that specific platform. Have you considered trying QuickBooks Online? This version integrates with the CiiRUS web portal and doesn't require any ongoing re-sync when updates are published. Feel free to get in touch with me at communications@ciirus.com if you want to discuss this more. We'll be happy to have a trainer walk you through the setup process and make sure it's all working properly for you. Yours sincerely, Josh at CiiRUS.
Nicole L.
Real Estate, 1-10 employees
Used daily for less than 6 months
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I was on the fence about switching vacation rental software. It is a LOT of work to get set up the first time and I did not want to do it again. But the company we were using before (365 Villas) was just not doing a good job. They were not responding to questions or issues with their software for the two years we used them. Plus you needed to also pay for Rentals United so you had two sets of payments. Ciirus had a great sales person that answered all of our questions. Then they transitioned us to a wonderful onboarding liaison, [SENSITIVE CONTENT HIDDEN]. He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system. Thank you to the Team at Ciirus for making that happen!
The thing my Team loves most so far about this product is the customer service! They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.
It would be great someday if the AirBNB communication integration were a little simpler. And of course apps are nice. But it's still better than the software we were using before.
Hi Nicole, We are so grateful that you took the time to share the wonderful experience you had onboarding with CiiRUS. I'm pleased to let you know that our new Unified Inbox tool makes it simple to read and respond to guest communication via Airbnb, Vrbo, and your direct website/guest portal. Please connect with me at communications@ciirus.com, and I'll be happy to set up some complimentary training for you and your team. Sincerely yours, Josh at CiiRUS
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