CiiRUS Pricing, Features, Reviews & Comparison of Alternatives

CiiRUS

Intuitive vacation rental and property management software

4.47/5 (53 reviews)

CiiRUS overview

What is CiiRUS?

Ciirus is a cloud-based vacation rental and property management platform created for small to medium-sized businesses. Property managers can use this tool to communicate with staff and manage necessary duties. By logging into the Ciirus cloud, office and field staff can communicate using various online and mobile communication tools to view, assign and dispatch projects and tasks real-time. Instant notifications are available on-screen and can also be sent and shared via SMS and email.

Reservations and quoting engines are optimized to work with external websites, integrations, selected channel partners, SuperSites and agent portals. Homeowners can also access their account using the online homeowner portal where they may be permitted to add or edit reservations and information, as well as send quotes to potential guests, among other features.

Ciirus also offers website and marketing tools that include custom web and mobile design, feature homes, integrated booking engines and newsletter distribution with advanced filtering options for mailing campaigns.

The software also creates business reports covering many areas such as balances due, expected arrivals, occupancy reports, rental income and percent occupancy. Custom reports may also be created through advanced data manipulation and flexible filtering options. Reports can be viewed as color data graphs and be sent directly by email or shared to a database.
www.ciirus.com

Pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
CiiRUS screenshot: Select which properties to sync with each channel partner with CiiRUSBookings ManagerCiiRUS screenshot: CiiRUS displays instant quotes with arrival and departure date informationCiiRUS screenshot: CiiRUS's website editor lets users visualize their website designCiiRUS screenshot: Reviews and ratings can be managed with CiiRUSCiiRUS screenshot: CiiRUS's booking schedule organizes bookings, contacts and payment methodsCiiRUS screenshot: Accounting and taxes made easy with CiiRUSCiiRUS screenshot: Calculate booking fees, taxes, insurance and rental fees with CiiRUSCiiRUS screenshot: CiiRUS manages agent and supplier bookings CiiRUS screenshot: CiiRUS's mobile site manager optimizes websites for mobile useCiiRUS screenshot: CiiRUS mobile version for managing rentals on the goCiiRUS screenshot: CiiRUS uses can view all properties they manage on their mobileCiiRUS screenshot: CiiRUS notifies users of next arrivals giving detailed informationCiiRUS screenshotBookings Schedule

CiiRUS reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.2
  4.4
Anonymous

Ciirus has helped me jump start my business

Used daily for 2+ years
Reviewed 2018-07-25
Review Source: Capterra

Helped get a head start on my business

Pros
Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons
You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Kerry Nice

CiiRUS software makes vacation property management way easier!

Used daily for 6-12 months
Reviewed 2019-10-19
Review Source: Capterra

Pros
The CiiRUS team is always working to improve their product

Cons
Reports functionality needs to be easier to customize

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Guillermo Russian

worst software I’ve ever use! Read my review

Used daily for 2+ years
Reviewed 2020-04-27
Review Source: Capterra

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !

Pros
We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..

Cons
DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months hahaha .. you know what? It passed 3 years and they still don’t have connectivity 2 ways with Booking.com, if they say they have don’t believe them ! They work with channel manager where you can connect thought them but there are always errors. we lost more than U$ [SENSITIVE CONTENT HIDDEN] for that and they never took any responsibility. Ciirus said it was the channel manager error and the channel manager said it was a ciirus error ..unbeleivable! Search for a software that has direct connectivity with main channels ( Airbnb, booking.com, expedia , homeaway) . Ciirus has connectivity with Airbnb but they charge you 1% of confirmed bookings ( other softwares don’t charge anything) . The software it is not friendly at all. Customer service it is really bad. It doesn’t have Unified inbox for the different channels ( if they say they have don’t believe them because they don’t have direct connectivity ) . The accounting side it is very poor, you can’t make a properly owner statement as it should be. Reports are very poor. I don’t even know why I’ve been using this software this long time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Natasha Forrest

Property Manger User of CiiRUS Vacation Software

Used weekly for 2+ years
Reviewed 2019-10-04
Review Source: Capterra

Pros
1. Ciirus Customers Services are very helpful and this Vacation Rental Software has many capabilities for companies big and small 2. It great that the system can integrate with Channel Operators, so you can manage all your bookings in one place 3. The Mobile App is wonderful for Managers on the go 4. Ciirus has made many improvements since I started using it in 2017 and the support team continue to work with managers asking for their input, so thank you!

Cons
1. The desktop version is not very user friendly for Property managers on the go as trying to access it on your phone while out on the field to add and edit bookings or add costs to a work orders is a task...I can do it on my Iphone but its not very easy so adding that feature to the mobile app would be a great addition to the mobile app 2. Ciirus does not integrate with my online Quickbooks, you must have the QB Desktop version which is another licence 3. The Owner Statements can be a bit confusing when there are lots of entries to the Owner 4. I think a 3 day training course in learning how to fully utilize everything Ciirus has to offer to small businesses like myself would be very useful and I would pay money to attend this course if it was offered. I think if i learned how to properly use Ciirus I would save lots of time trying to figure where i am financially with my business, as i have to input manually everything onto Quick books, so double work

Response from CiiRUS


Hi Natasha,

We really appreciate your kind feedback. All of us here value the partnership we have together and thank you for your loyal business. If you are not already using it, we recently launched a major update to the software, meaning that all the functionality is now available in your web browser from any device, so you no longer need to use the old mobile app, which does miss some of these features. I hope you'll check it out! Also, great news, we have just added an integration with QuickBooks online, and it should be going live in a matter of days. Please contact us to set that up. It's included in the all-in-one subscription you already have. Lastly, it would be our pleasure to host you for training. We love meeting with our customers and host training daily, online and in person. Please email training@ciirus.com to set up a multi-day session as you requested. We can't wait!

Kind regards,
The CiiRUS Team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Joshua Percy

Easy to use interface & Exceptional Customer Service

Used daily for 1-2 years
Reviewed 2019-10-29
Review Source: Capterra

Pleasant & Convenient

Pros
Custom Reporting & Real-Time 2 way API

Cons
Missing listing amenities for Airbnb and HomeAway. We had to change to "Limited Sync" to make certain listing changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

CiiRUS pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
View Pricing Plans


Solo Edition - $29/month
Enterprise Edition - $35/month
Rental Exchange - $199/month

Users can also use the calculator functions on the website to determine monthly subscription cost based on the features and services they would like to use.

CiiRUS features

API
Activity Dashboard
Automatic Notifications
Calendar Management
Data Import/Export
Quote Management

Accounting Integration (103 other apps)
Activity Tracking (102 other apps)
Billing & Invoicing (149 other apps)
Customer Database (100 other apps)
Customizable Reporting (123 other apps)
Document Management (104 other apps)
Electronic Payments (120 other apps)
Inventory Management (139 other apps)
Inventory Tracking (108 other apps)
Invoice Management (138 other apps)
Reminders (107 other apps)
Reporting & Statistics (208 other apps)
Search Functionality (112 other apps)
Third Party Integration (140 other apps)

Videos and tutorials

Additional information for CiiRUS

Key features of CiiRUS

  • Restricted access options
  • Customizable dashboard
  • System messages for updates and important announcements
  • Software updated on a monthly basis
  • View transaction information
  • Integration with websites
  • Auto balance due reminders
  • Property details templates
  • Image gallery and video tour options
  • Availability calendar
  • Detailed quotes are recorded and saved
  • Guest reviews and ratings with pre-approval option
  • Customizable online reservation engine
  • Alternative rates and terms
  • Real-time quoting engine
  • Responsive website & marketing, SEO, analytics
  • Listing services and agent integration
  • Discount and coupon codes
  • Email automation engine
  • Channel manager
  • Guest reviews and ratings engine
  • Instant online quotes engine
  • Email responders
  • Travel insurance integration
  • Custom web development
  • Real-time job tracker
  • Newsletter editor and marketing email distribution
  • Search engine optimization suite
  • Contact management
  • Custom property details pages
  • Guest data export
  • Unlimited web pages
  • Multi-lingual websites
  • Multi-currency pricing
  • Calendar sync
  • Customer relationship manager (CRM)
  • Email automation engine
  • Allocation on arrival
  • SEO module
View All Features

Benefits

The CiiRUS network is connected to major channel partners and travel companies providing a seamless integration process streaming listings directly to the selected channels.

Users can access the Ciirus cloud, optimized to display on mobile phones or via any other device to check availability, add or edit reservations, view and edit inventory, and more.

Ciirus features can be plugged into any existing website using a Wordpress server and the availability calendar can be inserted into any third-party website.

The management services work in real-time and provide tools to dispatch, manage and bill housekeeping and maintenance.

Ciirus delivers a flexible website and marketing engine including newsletter distribution with an advanced filtering option for mailing campaigns.