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CiiRUS

Intuitive vacation rental and property management software

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CiiRUS Pricing, Features, Reviews and Alternatives

CiiRUS product overview

What is CiiRUS?

Ciirus is a cloud-based vacation rental and property management platform created for small to medium-sized businesses. Property managers can use this tool to communicate with staff and manage necessary duties. By logging into the Ciirus cloud, office and field staff can communicate using various online and mobile communication tools to view, assign and dispatch projects and tasks real-time. Instant notifications are available on-screen and can also be sent and shared via SMS and email.

Key benefits of using CiiRUS

The CiiRUS network is connected to major channel partners and travel companies providing a seamless integration process streaming listings directly to the selected channels.

Users can access the Ciirus cloud, optimized to display on mobile phones or via any other device to check availability, add or edit reservations, view and edit inventory, and more.

Ciirus features can be plugged into any existing website using a Wordpress server and the availability calendar can be inserted into any third-party website.

The management services work in real-time and provide tools to dispatch, manage and bill housekeeping and maintenance.

Ciirus delivers a flexible website and marketing engine including newsletter distribution with an advanced filtering option for mailing campaigns.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

CiiRUS pricing information

Value for money

4.2

/5

72

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CiiRUS features

Functionality

4.3

/5

72
Total Features57 6 categories

Most valued features by users

Activity Dashboard
Inventory Management
API
Alerts/Notifications
Data Import/Export
Reporting/Analytics
Quotes/Estimates
Access Controls/Permissions

Functionality contenders

CiiRUS users reviews

Overall rating

4.4

/5

72

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

45

17

6

0

4

Pros
Ciirus support team is not only good, they are one of the best support team I have ever worked with. I feel comfortable to count on their team, and confident that I will complete my task on time.

SA

Sandra A.

They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.

NL

Nicole L.

Once upon a time Ciirus focused on making a good, affordable software for the little guy. It was once a very good integrated reservation and accounting program for management companies.

SG

Sharon G.

Cons
I had some problems with system unavailability. Sometimes I was offline.

Samuel M.

Sadly, as the company grew over the years, the customer service decreased, the price continually went up, the more updates the more glitches there were.

SG

Sharon G.

Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.

LC

Lin C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ciirus has helped me jump start my business

Reviewed 3 years ago

Helped get a head start on my business

Pros

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Constantly improving

Reviewed a year ago

I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software. In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.

Pros

I like that I have full control and can easily correct entries and manipulate booking data. Some other softwares makes both difficult. I love useful little features like Set Booking Total. Also that there are constant improvements. Cirrus do listen and react to their clients comments.

Cons

I'm a Mac user and Ciirus has always been PC based so the first 6 years were problematic. The long awaited Ciirus 1 has addressed that problem, but still has a way to go to be as responsive as the desktop version. I wish there was the ability to more permanently customize the booking schedule, reports, etc to my specific needs (perhaps it's a Mac trait:). Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great vacation rental software

Reviewed 2 months ago
Pros

Having used CiiRUS for number of years, the vacation rental software is excellent. It has some excellent features for e.g. calendar integration, custom reporting, field operations and a beautiful CRM / UI to go along with it. It has a good task list for maintaining cleaning schedule. It connects seamlessly to AirBNB, Booking.com and many other platform providers to give managers and operators and easy to work with system.

Cons

Pricing can be a bit stiff if you are looking to deploy widely across your hotel chain, there is an opportunity to optimze the sales pricing here

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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worst software I’ve ever use! Read my review

Reviewed a year ago

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !

Pros

We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..

Cons

DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Customer Support

Reviewed 10 months ago

CiiRus is good. I feel like it can be great if it gets all features to function properly. Trey is great over at customer support, I feel like he makes our CiiRus experience a lot easier and help make sense of things. If it were not for him my review may reflect differently. There's just a lot of features still needing to be worked out.

Pros

What is the best about this software is all the features it has. However some do not work to the best ability and are faulty. Hopefully the updates will fix this.

Cons

I do not like how every time you would like to include financials it has all the column choosers pop up every time and doesn't save the amount you would like to keep. Just a hassle. Its a lot to look at and is annoying when you need to just see a few rather than all columns.

CiiRUS FAQs and common questions

CiiRUS has the following pricing plans:
Pricing model: Subscription


CiiRUS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


CiiRUS supports the following languages:
English


Yes, CiiRUS has an API available for use.


CiiRUS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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