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CiiRUS

Intuitive vacation rental and property management software

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CiiRUS Pricing, Features, Reviews and Alternatives

CiiRUS product overview

What is CiiRUS?

Ciirus is a cloud-based vacation rental and property management platform created for small to medium-sized businesses. Property managers can use this tool to communicate with staff and manage necessary duties. By logging into the Ciirus cloud, office and field staff can communicate using various online and mobile communication tools to view, assign and dispatch projects and tasks real-time. Instant notifications are available on-screen and can also be sent and shared via SMS and email.

Key benefits of using CiiRUS

The CiiRUS network is connected to major channel partners and travel companies providing a seamless integration process streaming listings directly to the selected channels.

Users can access the Ciirus cloud, optimized to display on mobile phones or via any other device to check availability, add or edit reservations, view and edit inventory, and more.

Ciirus features can be plugged into any existing website using a Wordpress server and the availability calendar can be inserted into any third-party website.

The management services work in real-time and provide tools to dispatch, manage and bill housekeeping and maintenance.

Ciirus delivers a flexible website and marketing engine including newsletter distribution with an advanced filtering option for mailing campaigns.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online
Videos

CiiRUS pricing information

Value for money

4.2

/5

76

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CiiRUS features

Functionality

4.2

/5

76

Total features

51

6 categories

Most valued features by users

Activity Dashboard
Inventory Management
API
Data Import/Export
Alerts/Notifications
Reporting/Analytics
Work Order Management
Calendar Management

CiiRUS users reviews

Overall Rating

4.3

/5

76

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

46

19

6

0

5

Pros
They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.
Ciirus support team is not only good, they are one of the best support team I have ever worked with. I feel comfortable to count on their team, and confident that I will complete my task on time.
Once upon a time Ciirus focused on making a good, affordable software for the little guy. It was once a very good integrated reservation and accounting program for management companies.
Cons
I had some problems with system unavailability. Sometimes I was offline.
Sadly, as the company grew over the years, the customer service decreased, the price continually went up, the more updates the more glitches there were.
Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ciirus has helped me jump start my business

Reviewed 4 years ago

Helped get a head start on my business

Pros

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Constantly improving

Reviewed 2 years ago

I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software. In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.

Pros

I like that I have full control and can easily correct entries and manipulate booking data. Some other softwares makes both difficult. I love useful little features like Set Booking Total. Also that there are constant improvements. Cirrus do listen and react to their clients comments.

Cons

I'm a Mac user and Ciirus has always been PC based so the first 6 years were problematic. The long awaited Ciirus 1 has addressed that problem, but still has a way to go to be as responsive as the desktop version. I wish there was the ability to more permanently customize the booking schedule, reports, etc to my specific needs (perhaps it's a Mac trait:). Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ciirus Vacation Rental Software

Reviewed 2 months ago

We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go. It also makes paying the cleaners so easy!!

Pros

This software is easy to use and understand. I also enjoy that the team listens when you have any problem and takes action to correct it. They are regularly rolling out updates and improvement to the website.

Cons

Any time you have a new product you have a learning curve. I was selected to test the new financial software side of Ciirus. I expected many more issues that we encountered and found the training team to be very knowledgeable and willing to help in any way possible. Most of the problems I had was my learning curve in using the product, not an issue on the Ciirus side. When we did find an issue it was immediately reported and corrected as soon as possible. I am very pleased with the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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worst software I’ve ever use! Read my review

Reviewed 2 years ago

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !

Pros

We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..

Cons

DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ciirus made us happier

Reviewed 4 months ago

Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and really helped us to get it going. I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily. Everyone is really pleasant to work with.

Pros

I am really enjoying all of the new updates- I like that the reservation calendar and payments are easy to use and view- the software makes it so that we can easily track our income

Cons

Some features are clunky- I would love to see the rate sets made easier to implement more dynamic pricing (i.e. allow me to set week days at different rates than weekends etc. for instance if I could select all M-Th bookings for a certain date range to be a certain price). I would love to avoid having to pay for an additional service to come in and price my properties.

CiiRUS FAQs and common questions

Q. What type of pricing plans does CiiRUS offer?

CiiRUS has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of CiiRUS?

CiiRUS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CiiRUS support?

CiiRUS supports the following languages:
English


Q. Does CiiRUS support mobile devices?

CiiRUS supports the following devices:
Android, iPad, iPhone


Q. Does CiiRUS offer an API?

Yes, CiiRUS has an API available for use.


Q. What level of support does CiiRUS offer?

CiiRUS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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