Caladeo - 2026 Pricing, Features, Reviews & Alternatives

Many travel agencies run their business across four or five scattered tools: a generic CRM that knows nothing about travel, spreadsheets for budgeting and margins, a separate quoting document tool, an accounting package that cannot handle the margin VAT scheme, and email for everything else. Data is re-entered at every step, and no one has a reliable view of what a trip actually earned.

Caladeo replaces that stack with one platform, built specifically for the way agencies, tour operators and DMCs work.

Everything sits in a single database, from the first client enquiry to the travel booklet. A project enters through the CRM, becomes a quote assembled in the itinerary builder, turns into a trip once the client signs, moves through production with services bookings and traveller documents, and ends as an invoice with its margin already calculated. Nothing is re-keyed along the way.

The platform is designed around the realities of the trade rather than a generic sales process: reusable catalogs of suppliers, services, steps and programs; pricing displayed as simple, detailed or by participant base; group departures that gather several client files under one single trip, covering the group tours model; rooming lists, pickups, vouchers and travel booklets; deposits, balances and supplier invoices; and the margin VAT scheme handled natively, with multi-currency and multi-country operations, rather than bolted on.

Built-in AI assists the work instead of replacing it: it follows up on projects that have gone quiet, drafts a quote from a short brief or document, and improves texts or translates them for international clients. AI credits come with every plan and are pooled across the agency.

The interface and every client-facing document carry the agency's own branding. Custom fields adapt the platform to each organisation, and roles and permissions define what each user can see, edit or approve.

Caladeo runs in French, English, Spanish and Romanian from a single codebase, is hosted in the European Union and is GDPR compliant, with daily backups and a 99.5% availability target.

Every subscription includes human onboarding: setup of the agency workspace, configuration, catalog structuring, data import templates and a training session.