CampManager Pricing, Features, Reviews & Comparison of Alternatives

CampManager

Caravan park & campsite management and online booking system

4.79/5 (47 reviews)

CampManager overview

CampManager is a cloud-based caravan park and campground management system which offers a 24/7 online booking interface to customers. The platform includes tools for managing site maps, owners, stock, availability, tasks, invoicing, customer records, bookings, discounts, customer reviews, and more.

CampManager’s online booking engine allows guests to book their stays online, with live availability checks and automatic calculation of pricing. Customers can be allowed to select their own unit or pitch, or CampManager can allocate the most appropriate spot. Online payment processing enables the collection of holiday balances and invoice payments from debit and credit cards. Bookings can also be made through a range of distribution channels, including Booking.com, Airbnb, TripAdvisor, HomeAway, Campstead, Pitchup, and more.

Users can manage their entire facility with CampManager’s interactive site map, job and task management, customer and owner records, stock management, and accounting tools. Invoices can be created in batches, with automatic calculation of utility costs based on meter readings. The color-coded map provides users with insight into the status of each unit, including pending balances and expired insurance. Multiple user accounts can be created with different access permissions and tracking of all changes made by each staff member.
www.campmanager.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
CampManager screenshot: CampManager's interactive site map provides users with an overview of each unitCampManager Customer Testimonial - Mother Ivey's Bay Holiday ParkCampManager screenshot: Details of all customers and owners can be managed in the databaseCampManager screenshot: Invoices can be generated individually or in bulk, and users can track payment statusesCampManager screenshot: All jobs and tasks for the campsite can be managed in a single interface

CampManager reviews

Excellent
37

Very good
10

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  5.0
Sabina Gladstone

Its completely changed our business…for the better!

Used daily for 2+ years
Reviewed 2018-08-21
Review Source: Capterra

CampManager has enabled us to take all the guess work out of our occupancy and as a result has increased bookings. Not only are we generating more income, but we are also able to see the least successful parts of our caravan park and change them to pitches we know will sell better. As a result of CampManager all aspects of our business have improved.

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Annie Craig

User Friendly and Time Saving

Used daily for 1-2 years
Reviewed 2016-06-16
Review Source: Capterra

I have now used Camp Manager for just over a year. It has made park management so much easier. Record keeping and analysis is so quick to do. More bookings are being made online freeing up more time. Busy holiday times are much easier to cope with.

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Emily Holmes

Overall a good system, with great staff

Reviewed 2015-09-13
Review Source: Capterra

Campmanager does allow us to make bookings and change bookings quite easily and the support if you have a problem is brilliant (Kenny Martin has been our main point of contact and is always very helpful, friendly and responds very quickly). It means we no longer need a white board with all on site as all the info you need is on the computer. A couple of things missing that we'd find helpful with the system; -There is no 'back' button, so if customers who add something or change something half way through a booking being taken, then you generally need to start all over again. -Analytics is quite limited. We would like to know how people heard about us, as well as if they are a repeat customer, or in the caravan club etc, so an option for 'how did you hear about us', and another box to tick if they are in a club such as the caravan club, would be helpful. -when cashing up, we need to separate income from tents against income from other units, but in the accounts section this does not allow you to do this quickly and you generally have to go through all the transactions to find out which are tent and which are other. An option in the account section for this would be very helpful.

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Christine Hughes

The very Efficient and Effective Time-Saver.

Used daily for less than 6 months
Reviewed 2017-03-02
Review Source: Capterra

I have a small campsite in Llandegla, Denbighshire and run it single handedly. For me it was a big step to move to online booking and it is the best decision I have made. I used it for the tail end of last season and this year it will be my first full season. Already it has reduced the phone calls and having to phone/email my customers with deposit details etc. All deposits are paid via SagePay straight into my bank account and all the customers details and bookings are entered straight into the package Before CampManager, bookings were always entered into my diary in the office with notes on the back of envelopes and pieces of paper left by family members with bookings and instructions to phone somebody back etc., lots of emails and lots of runs to the bank to pay in the takings. Now I can check and organise my bookings on my phone/laptop or computer anywhere and at any time and the bookings paid by card are paid straight into my bank account. The package is very user friendly; everything you need to know about the bookings is easily accessible, it will definitely help me to plan ahead more easily and the accounts are ready to go. I cannot praise the CampManager staff enough. The setting up was easy; they worked with my web provider and SagePay, I had to provide the relevant information and it all came together with a lot less pain and effort than I thought. Any queries, the staff responds quickly and no trouble is too big or small. An excellent package.

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Kathleen Eke

Camp Manager - a flexible, user friendly, booking system

Used daily for 6-12 months
Reviewed 2017-02-28
Review Source: Capterra

Acorns Naturist Retreat offers camping, static home rental, bed & breakfast and day visits. Until a year ago we made all our booking on paper, as the site has grown and become busier we needed a system that would be flexible enough to deal with the different accommodation that we offer. Camp Manager was able to tailor a system to meet all of our requirements. This has resulted in a more efficient booking system, no more last minute panics about double bookings. We no longer have a huge postage bill as most of our booking confirmations are sent by email. We run a bar and restaurant and Camp Manager is able to itemise each customers restaurant and bar bill on their invoice. This is something the customers like. From an accounting point of view, it has saved a tremendous amount of time and like wise we can see at the click of a button all kinds of statistics related to our bookings. Like everything that is new it takes time to get used to and the Camp Manager team have always been at the end of the phone to help with any query however trivial.

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CampManager pricing

Pricing options
Subscription
View Pricing Plans

Contact CampManager for pricing information.

CampManager features

Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Invoice Management
Multi-Channel Management
Online Booking Integration
Price Management
Reporting & Statistics
Reservations Management

API (43 other apps)
Activity Dashboard (37 other apps)
Automatic Notifications (37 other apps)
Billing Rate Management (35 other apps)
Electronic Payments (40 other apps)
Room Booking (52 other apps)
Third Party Integration (48 other apps)

Additional information for CampManager

Key features of CampManager

  • Automated emails
  • Availability management
  • Booking analytics
  • Booking charts
  • Color-coded campground maps
  • Customer management
  • Customer records
  • Customer reviews & feedback
  • Data export
  • Discount management
  • Individual & batch invoicing
  • Job & task management
  • Online booking
  • Online payments
  • Owner management
  • Stock management
View All Features

Benefits

• The interactive, color-coded site map alerts users to overdue balances, pending payments, site fees, and expired insurance for each unit.

• With batch invoicing, users can automate the creation of invoices and site fees, with automatic water, gas, and electricity cost calculations from utility meter readings.

• Customers can pay their invoices and site fees online through an integrated payment service provider, allowing users to process credit and debit card payments.

• CampManager’s online booking system automatically checks availability, calculates pricing based on user-defined rates, and can allocate the most appropriate unit or pitch, or allow the customer to select their own.

• Third party bookings from a range of distribution channels can be accepted and managed, with real-time availability sync to prevent double-booking.