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ResNexus

4.8
(372)

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Easy-to-Use Property Management Software.

(13)

ResNexus Pricing, Features, Reviews and Alternatives

ResNexus FAQs

Q. What type of pricing plans does ResNexus offer?

ResNexus has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of ResNexus?

ResNexus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ResNexus support?

ResNexus supports the following languages:
English

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Q. Does ResNexus support mobile devices?

ResNexus supports the following devices:
Android, iPad, iPhone

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Q. Does ResNexus offer an API?

Yes, ResNexus has an API available for use.

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Q. What other apps does ResNexus integrate with?

ResNexus integrates with the following applications:
authorize.net

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Q. What level of support does ResNexus offer?

ResNexus offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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ResNexus product overview

Price starts from

30

Per month

Flat Rate

What is ResNexus?

AWARD-WINNING RESERVATION SOFTWARE TO GROW YOUR BUSINESS!

Key benefits of using ResNexus

  • ResNexus includes an innovative reservation calendar, which lets supervisors track various reservation details including check-in/out, booking source, retail items, payments, surprise bookings, and more all in one dashboard.

  • ResNexus achieved Preferred Partner status with both Expedia and Airbnb for building and maintaining a quality integration with these world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the pms system from these providers.

  • ResNexus can connect to a wide variety of marketing channels and OTAs including Booking.com, Expedia, Google and TripAdvisor.

  • ResNexus includes over 100+ powerful reports, which lets businesses gain insights into operations related to occupancy, revenue, payments, marketing, taxes, retail, operations, and reservations.

  • ResNexus Premier edition provides an innovative Night Audit functionality. This end-of-day sequence allows you to easily monitor and verify actions taken at your property for each day and generate specific reports to give you an accurate view of your business' performance and balance all transactions.

  • ResNexus Premier edition let's you create, manage and send contracts and liability waivers to your clients.

  • ResNexus's text messaging functionality allows managers to communicate with guests and increase reviews across websites, such as Google, Facebook, TripAdvisor and more through automated texting review functionality.

  • ResNexus Cart Abandonment feature includes tracking reports and automatic email reminders to guests who did not complete the purchase.

  • Administrators can use Wi-Fi smart lock functionality to manage property locks by directly connecting to Wi-Fi routers across hotels, vacation rentals, lodgings, and storage rentals.

  • ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze.

  • ResNexus makes group bookings easy and saves your staff time. After your property has blocked off the dates and approximate number of rooms or units for the group, a custom booking engine link becomes available for you to send to the group coordinator.

  • The ResNexus Guest Portal allows guests to check in, check out, message your staff, view reservation details, and more! The best part is there’s no app required. All the guest has to do is click the link on the bottom of their confirmation email or scan a QR code at your front desk, then input their reservation and phone number!

  • With ResNexus Travel Protection, you can protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. Your guests can simply select the Travel Protection option during the booking process, and if they cancel for one of the protected reasons, both you and your guest will be reimbursed 100% of the booking cost minus the travel protection fee.

  • All ResNexus editions come with free setup and support. We do it for you. Our highly trained staff is ready to answer your call–quickly. ResNexus has some of the highest customer service satisfaction in the Hospitality industry.

  • ResNexus is here to help your business grow. That’s why each month we offer educational webinars that discuss everything from developing trends in the hospitality and travel industries to new ResNexus features to help your business operate more easily.

  • ResNexus charges a simple flat rate based off of your units and season. In addition, we provide peace of mind with our Lifetime Pricing Guarantee. Rest easy knowing that as long as you own your business, the price of your property management software won’t increase unless you add more units. We only grow when you grow. That’s just one more form of stability that ResNexus provides.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

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    Starting from

    30

    Per month

    Flat Rate

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    ResNexus pricing information

    Value for money

    4.6

    /5

    372

    Starting from

    30

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ResNexus features

    Functionality

    4.6

    /5

    372

    Total features

    143

    9 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    Reporting/Analytics
    Calendar Management

    Functionality contenders

    ResNexus users reviews

    Overall Rating

    4.8

    /5

    372

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.44/10
    Rating distribution

    5

    4

    3

    2

    1

    308

    51

    7

    2

    4

    Pros
    The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
    The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
    The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.
    Cons
    I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
    There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
    I cannot think of anything that I am unhappy with right now.

    Overall rating contenders

    AvatarImg
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    Oscar P.

    Hospitality, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    An easy way to manage your hotel

    Reviewed 2 years ago

    It has been a Great software, I’ve been using this for over a year now and I can say that it has helped me a lot mainly because some of the features that the software includes I wasn’t able to do it before such as spa and other entertainment activities management, I will definitely recommend for those people who want to improve their services and their company.

    Pros

    I like that is a software that is easy to use, it helps you to have more control on different areas whether is your company or your hotel, for me many years I’ve been managing on the classic way but with this software things are just getting even more easy to do, I can let this software to do functions that not many people can do because and that’s what I like about the software.

    Cons

    It has some features that I didn’t like mainly because these are just features that you can do by yourself and it can also be done if you combine with other Arias, like housekeeping manage, so it will be better to let some of the features out and add a feature that allows me to promote my services so more people know about it.

    Vendor response

    Oscar, Thank you so much for the wonderful review! We appreciate your business!

    AB
    AvatarImg

    Airyanna B.

    Hospitality, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Best reservation software I have used

    Reviewed 6 months ago

    This is by far the best reservation software that I have used!

    Pros

    The thing that I like most about ResNexus is all the new updates and new features that are constantly being added to the system.

    Cons

    I think that the interface can be a little confusing for some people when you are setting up the system for use, but on the other hand the ResNexus team is also very helpful in that aspect.

    Vendor response

    Airyanna, Thank you so much for taking the time to leave such a fantastic review for us! We greatly appreciate it, and we love serving your business.

    SN
    AvatarImg

    Scott N.

    Hospitality, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Feature-rich and great customer service, but a lot of bugs

    Reviewed 2 years ago

    Getting trained on Resnexus and setting it up requires a large investment of time. The Customer Service is top-notch, giving 1:1 support to assist you. And it is needed: Resnexus is a feature-rich with a lot of bells and whistles with complex, non-intuitive navigation (there is a menu with a list of 63 pages for Setup). All the options are probably necessary to support various operations, but not needed...

    Pros

    (1) ResNexus is a one-stop, feature-rich software service allowing every nuance of your operations to be mirrored and more importantly maintained. (2) The user interface for bookings and availability is heavily customizable and integrates to my existing web site. (3) It supports a simple "online store" so I can sell logo products like t-shirts and guest services. (4) It supports the sale of gift certificates...

    Cons

    (1) It takes a big investment of time to learn how to set up, navigate and use Resnexus and it is not intuitive with sparse online help. (2) Housekeeping operations require your staff to log into the application to use it properly, making it more usable for companies with dedicated staff rather than the small vacation rental owner like myself that uses contractors with multiple accounts. (3) The application...

    Vendor response

    Scott, Thank you so much for taking the time to leave such a through review and great feedback.

    RW
    AvatarImg

    Ryan W.

    Hospitality, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Service

    Reviewed 6 months ago

    Really strong. One of the best vendors I work with and critical to our daily success.

    Pros

    My account managers are the best vendor I use. [sensitive content hidden] has been absolutely instrumental in our success. [sensitive content hidden] has been a great addition to the team as well. The seamless integration is great. We also use Remote Lock which is really really helpful. Really enjoying the App thus far.

    Cons

    The rollout for the App was pretty slow, could have been faster. The functionality is pretty low. I have presented several pieces of feedback to the team team regarding functionality and it doesn't seem to get incorporated, but thats corporate America for you.

    Vendor response

    Ryan, Thanks for the wonder feedback and review! We love serving you and your business! We will continue to make improvements to the app!

    CL
    AvatarImg

    Carolyn L.

    Hospitality, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Completely Satisfied with ResNexus

    Reviewed 4 years ago

    Responsive, helpful and very professional. My business runs 100% more efficiently with ResNexus

    Pros

    User friendly, reliable, flexible and the technical support is amazingly good!

    Cons

    I least liked nothing about this software.

    Vendor response

    Carolyn, Thank you for the great review! We appreciate the opportunity to serve you and your business!

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