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ResNexus

Easy-to-Use Property Management Software.

Last updated: November 2024

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ResNexus - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is ResNexus?

AWARD-WINNING RESERVATION SOFTWARE TO GROW YOUR BUSINESS!

ResNexus is an easy-to-use cloud-based property management software that offers hoteliers a single login solution to help run their property simply and effectively.

TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money.

These include ADA compliant booking engine, OTA channel manager, automated email marketing, cart abandonment, retail add-ons, guest portal, travel protection, point of sale, dynamic pricing, payment processing, lock fees, review management, and much more!

ResNexus does also offer several add-on options such as text messaging, Wi-Fi door locks, utility readers, custom websites, and digital marketing.

Many of our competitors use more 3rd-party integrations for services such as guest portal, revenue management, and more.

That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need.

See our comparison page for more info:

https://resnexus.com/comparisons/

In addition, ResNexus directly connects to a wide variety of marketing channels and OTAs including:

Airbnb–2023 Preferred Partner!

Booking.com

Expedia–2023 Preferred Partner!

Google

TripAdvisor

BookOutdoors

The Dyrt

Glamping Hub

HipCamp

Little Travel Europe

Spot2Nite

VRBO–ResNexus has a unique direct connection to Vrbo that does not use ical. This helps prevent double bookings from having to manually enter in reservations from VRBO.

ResNexus has commission-free pricing options to connect to the OTA's. This means that your business has zero additional commission fees charged by your PMS software.

WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT

We're more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible.

Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. Our ResNexus support teams also respond to Facebook and chat.

OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS

ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature!

During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.

Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death.

MADE FOR PROPERTIES OF ALL SHAPES AND SIZES

So whether you're an independent hotel, a cozy bed and breakfast, a beautiful campground, a trendy vacation rental, or anything in between, ResNexus is designed to make managing your business a walk in the park. With our easy-to-use software, you spend less time worrying and more time doing the things you love.

Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Benefits of using ResNexus

ResNexus includes an innovative reservation calendar, which lets supervisors track various reservation details including check-in/out, booking source, retail items, payments, surprise bookings, and more all in one dashboard.

ResNexus achieved Preferred Partner status with both Expedia and Airbnb for building and maintaining a quality integration with these world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the pms system from these providers.

ResNexus can connect to a wide variety of marketing channels and OTAs including Booking.com, Expedia, Google and TripAdvisor.

ResNexus includes over 100+ powerful reports, which lets businesses gain insights into operations related to occupancy, revenue, payments, marketing, taxes, retail, operations, and reservations.

ResNexus Premier edition provides an innovative Night Audit functionality. This end-of-day sequence allows you to easily monitor and verify actions taken at your property for each day and generate specific reports to give you an accurate view of your business' performance and balance all transactions.

ResNexus Premier edition let's you create, manage and send contracts and liability waivers to your clients.

ResNexus's text messaging functionality allows managers to communicate with guests and increase reviews across websites, such as Google, Facebook, TripAdvisor and more through automated texting review functionality.

ResNexus Cart Abandonment feature includes tracking reports and automatic email reminders to guests who did not complete the purchase.

Administrators can use Wi-Fi smart lock functionality to manage property locks by directly connecting to Wi-Fi routers across hotels, vacation rentals, lodgings, and storage rentals.

ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze.

ResNexus makes group bookings easy and saves your staff time. After your property has blocked off the dates and approximate number of rooms or units for the group, a custom booking engine link becomes available for you to send to the group coordinator.

The ResNexus Guest Portal allows guests to check in, check out, message your staff, view reservation details, and more! The best part is there’s no app required. All the guest has to do is click the link on the bottom of their confirmation email or scan a QR code at your front desk, then input their reservation and phone number!

With ResNexus Travel Protection, you can protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. Your guests can simply select the Travel Protection option during the booking process, and if they cancel for one of the protected reasons, both you and your guest will be reimbursed 100% of the booking cost minus the travel protection fee.

All ResNexus editions come with free setup and support. We do it for you. Our highly trained staff is ready to answer your call–quickly. ResNexus has some of the highest customer service satisfaction in the Hospitality industry.

ResNexus is here to help your business grow. That’s why each month we offer educational webinars that discuss everything from developing trends in the hospitality and travel industries to new ResNexus features to help your business operate more easily.

ResNexus charges a simple flat rate based off of your units and season. In addition, we provide peace of mind with our Lifetime Pricing Guarantee. Rest easy knowing that as long as you own your business, the price of your property management software won’t increase unless you add more units. We only grow when you grow. That’s just one more form of stability that ResNexus provides.

Starting from

Per month

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ResNexus's key features

GetApp's analysis of 59 verified user reviews collected between August 2021 and October 2024 identified ResNexus' most critical features and how it performs according to users.

Online Booking

4.7

Reviewers appreciate ResNexus's online booking capabilities for their efficiency and convenience. They report that it saves time and reduces workload by allowing guests to book directly online, which frees up staff for other tasks. Users indicate that the system integrates seamlessly with other booking services like Expedia and Airbnb. They find the user interface configurable and mobile-friendly, although some mention it can be complex for guests. They highlight the ability to manage multiple reservations and add-ons in one transaction as valuable. Of the 30 ResNexus users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

Reservations Management

4.8

Reviewers highlight ResNexus's reservations management capabilities for centralizing bookings and streamlining operations. They report that it integrates well with platforms like Airbnb and VRBO, although some mention issues with data synchronization. Users appreciate the ease of modifying reservations and the ability to manage bookings from anywhere. They find the system user-friendly and reliable, noting it helps keep reservations organized and accessible. They also mention it reduces the need for constant phone communication, allowing them to focus on other business areas. Of the 19 ResNexus users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.

All ResNexus features

Features rating:

4.6

(401)

Guest Check-in/Check-out

5.0

(4)

Third-Party Integrations

4.4

(7)

Multi-Channel Management

4.3

(11)

Customer History

4.8

(8)

Online Reservations

4.7

(9)

Revenue Management

5.0

(5)

Employee Management

4.0

(1)

Website Analytics

5.0

(1)

Landing Pages/Web Forms

5.0

(3)

Data Synchronization

5.0

(9)

Loyalty Program

4.0

(1)

Built-in Accounting

4.3

(3)

Price Optimization

4.9

(8)

Customer Support

4.9

(40)

Calendar Management

4.9

(31)

Billing & Invoicing

4.6

(22)

Booking Management

5.0

(25)

Credit Card Processing

4.2

(15)

Rate Management

4.3

(42)

Online Payments

4.8

(12)

Front Desk Management

4.6

(28)

GDS/OTA Integration

4.9

(9)

Reporting/Analytics

4.5

(19)

Payment Processing

4.8

(56)

Channel Management

5.0

(8)

User Management

4.6

(9)

For Vacation Rentals

4.8

(17)

Website Management

4.4

(12)

Dynamic Pricing

4.8

(12)

Guest Communications

4.8

(12)

Site Reservation Management

4.3

(10)

Housekeeping Management

3.5

(2)

Financial Management

4.6

(10)

Availability Management

5.0

(3)

Booking Notes

4.5

(12)

Guest Experience Management

4.8

(10)

Website Integration

5.0

(5)

Lease Tracking

1.0

(1)

Data Import/Export

5.0

(2)

SSL Security

5.0

(5)

Mobile Access

4.8

(6)

CRM

5.0

(2)

Group Reservations

4.6

(10)

Accounting

5.0

(2)

Inventory Management

5.0

(2)

Point of Sale (POS)

5.0

(2)

Performance Metrics

5.0

(1)

Reminders

(0)

Recommendations

(0)

Real-Time Updates

(0)

Real-Time Notifications

(0)

Pre-built Templates

5.0

(1)

Real-Time Data

(0)

Preview Functionality

(0)

Real Time Editing

(0)

Ratings/Reviews

(0)

Price/Margin Management

5.0

(1)

Promotions Management

4.0

(1)

Quotes/Estimates

(0)

Yield Management

(0)

WYSIWYG Editor

(0)

Work Order Management

(0)

Widgets

(0)

Website Publishing Options

(0)

Visual Analytics

(0)

Visitor Tracking

(0)

Utility Billing

5.0

(1)

Transaction History

(0)

Third Party Booking

(0)

Template Management

(0)

Task Management

(0)

Survey Builder

(0)

Status Tracking

(0)

Spa/Activity Management

4.0

(1)

Social Media Integration

(0)

SMS Messaging

(0)

Site Maps

4.5

(2)

Single Property

(0)

Shopping Cart

(0)

SEO Management

(0)

Self Service Portal

(0)

Search/Filter

5.0

(1)

Sales Reports

5.0

(1)

Room Booking

(0)

Reviews Management

(0)

Revenue Recognition

(0)

Reporting & Statistics

4.0

(1)

Rental Management

1.0

(1)

eCommerce Management

(0)

Drag & Drop

(0)

Discount Management

(0)

Design Management

4.2

(4)

Customizable Templates

5.0

(2)

Customizable Reports

5.0

(1)

Customizable Forms

(0)

Customizable Fields

5.0

(1)

Customizable Branding

(0)

Customer Database

(0)

Customer Accounts

(0)

Content Management

4.0

(2)

Content Library

(0)

Contact Management

5.0

(2)

Cash Flow Management

(0)

Calendar Sync

(0)

Budgeting/Forecasting

(0)

Billing Rate Management

(0)

Availability Indicator

(0)

Auto Update

(0)

Appointment Management

(0)

API

(0)

Alerts/Notifications

(0)

Activity Tracking

(0)

Activity Dashboard

(0)

Activities Booking

(0)

Access Controls/Permissions

(0)

Owner Statements

5.0

(1)

Order Management

(0)

Online Booking Tools

(0)

Newsletter Management

(0)

Multi-Property

(0)

Multi-Location

5.0

(1)

Multi-Language

(0)

Multi-Currency

(0)

Media Library

5.0

(1)

Marketing Automation

5.0

(1)

Maintenance Management

5.0

(1)

Lead Management

(0)

Invoice Management

(0)

Inventory Tracking

(0)

Inventory Control

(0)

Historical Reporting

(0)

Geographic Maps

(0)

Forms Management

(0)

Forecasting

(0)

For Hospitality Industry

(0)

Financial Analysis

(0)

Extended Stay

(0)

Event Scheduling

(0)

Email Templates

5.0

(2)

Email Marketing

5.0

(1)

Email Management

(0)

Electronic Payments

(0)

ResNexus awards

Hotel Management

100/100

Hospitality Property Management

ResNexus alternatives

ResNexus

4.8

(401)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.8

Cloudbeds

4.4

(327)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.1

Campspot

4.7

(84)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.7

Customer Support

4.7

GuestTracker

4.5

(12)

visit website

Starting from

750

One-time payment

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.5

Customer Support

4.3

ResNexus pricing

Value for money:

4.6

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

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ResNexus integrations (7)

Integrations rated by users

We looked through 401 user reviews, to identify which products are mentioned as ResNexus integrations, and what is the users perception.

authorize.net

Integration rating: 5.0 (4)

“Links card payment processing with our payment provider so we can take payments on line ”

Tammi Midgley

Guest relations

RemoteLock

Integration rating: 5.0 (1)

“RemoteLock has made our lives so much easier. Being able to provide room numbers and door codes to late-arriving guests is a breeze.”

Grayson Kirk

General Manager

QuickBooks Desktop

Integration rating: 4.0 (1)

“I prefer to do things manually but wanted the capability to use the feature in the future.”

Julia Newman

Owner

Microsoft Excel

Integration rating: 5.0 (1)

Lightspeed Restaurant

Integration rating: 1.0 (1)

Other top integrations

Lightspeed Retail

DigiAudit

ResNexus support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

Chat

FAQs/Forum

24/7 (Live rep)

Training options

Webinars

Live Online

Videos

In Person

Documentation

ResNexus reviews

Overall rating

4.8

401

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.46/10

Rating distribution

336

Pros

The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.

Rebecca W.

Owner

The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.

Susan H.

Owner/Operator

The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.

Scott B.

Owner

Cons

Poor customer service, if you have a problem they'll "write a ticket" then forget about you.

Greg G.

Owner / Operator

I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.

Sarah L.

Owner

There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.

carolyn l.

owner

Read all reviews

ResNexus FAQs

Q. What type of pricing plans does ResNexus offer?

ResNexus has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of ResNexus?

ResNexus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does ResNexus support?

ResNexus supports the following languages:
English

Q. Does ResNexus support mobile devices?

ResNexus supports the following devices:
Android, iPad, iPhone

Q. Does ResNexus offer an API?

Yes, ResNexus has an API available for use.

Q. What other apps does ResNexus integrate with?

ResNexus integrates with the following applications:
authorize.net

Q. What level of support does ResNexus offer?

ResNexus offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)