App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Campspot Logo

Write a review

Management and Reservation System for Parks and Campgrounds

(3)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Campspot Pricing, Features, Reviews and Alternatives

Campspot product overview

What is Campspot?

Campspot is the best reservation management solution for a wide variety of hospitality and recreational businesses in the U.S. and Canada; including RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, county and municipal parks, fairgrounds, and marinas.

Key benefits of using Campspot

- Robust and flexible business rules engine.
- New, smart features released regularly at no cost.
- Unmatched customer support included.
- Analytics tools
- Built-in cash and accrual accounting solutions.
- Modern, user-friendly booking interface for customers and staff.
- OTA Integrations
- Campspot certification program
- Mailchimp Integration

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Videos
Webinars

Campspot pricing information

Value for money

4.8

/5

83

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Campspot features

Functionality

4.4

/5

83

Total features

63

3 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
Calendar Management

Functionality contenders

Campspot users reviews

Overall Rating

4.7

/5

83

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

65

14

3

1

0

Pros
Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program.
We love being able to see all reservations at once in the grid. We use the housekeeping feature and it has been great for availability for guests.
My partner and I, as new campground owners, have been able to pick-up the Campspot system pretty quickly and are so thankful to have a great team to help when needed.
Cons
There is no way to offer a daily discount on the consumer site, so I ask my customers to leave a note during checkout with their discount affiliation.
Although still a pain, if we could capture this at the time of booking instead of at the time of check it, at least we would have it a little earlier.
The inability to open cash drawer from point of sale with totaling an item.

Overall rating contenders

DC
AvatarImg

Deb C.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Campspot Reservation System

Reviewed 3 years ago

The biggest benefit is on-line booking...something that is a definite need. Ask yourself when was the last time you called a hotel to book a room? Although we still answer phones, it definitely diminished the amount of calls coming in, and with a small business with minimal employees that was a huge help.

Pros

The support team for this system is amazing. They are always available and have a great team attitude

Cons

Integration with our business was time consuming but work load was less with Campspot team members help. There are some features I would like to have but Campspot listens to ideas and is implementing things on a regular basis.

DK
AvatarImg

Damien K.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

up there with the best

Reviewed 3 years ago

Great

Pros

After using several systems over the last 10 years, campspot has some of my favourite features, the grid style layout makes for a clear visibility of the calendar and reservations, using colour schemes for ease of use, the dynamic pricing option is fantastic and becoming more common within the industry, the grid / calendar optimisation is great for ensuring your park is full, also the support time are fantastic and quick to respond.

Cons

There are a few features i would like Campspot to develop or improve moving forward, the e-mailing templates are not quite mastered yet, the feature is there but we need to be able to edit and amend these as we see fit, not using standardised templates. Being able to drag and drop bookings on the calendar would be amazing. Overall it is a very good system for our needs

CE
AvatarImg

Conrad E.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Bait & Switch

Reviewed a year ago

We're a small campground in Montana that is open four months of the year. We provide affordable camping primarily for riders of the Great Divide Mountain Bike Route. Campspot went to great lengths to get us to sign on 18 months ago. We did so and spent a great deal of our time onboarding. After one season with them they announced we'd have to pay $100 a month in addition to the service fees we agreed to originally. For Campspot to take our time and energy knowing they would be charging this fee to a small campground less than a year later was unethical. We're now looking at the upcoming season with no idea what we're going to do for handling our bookings being charged the same amount as a massive RV Park thats open 12 months of the year. We'd be better off if they'd have left us alone.

Pros

It worked great as sold to us. Trouble is that didn't last.

Cons

They wasted our time onboarding us only to raise their prices beyond what we can afford. They lied to us by telling us they wanted to work with small camps.

cm
AvatarImg

chris m.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Campspot

Reviewed 4 years ago

Very knowledgeable and helpful staff. Very versatile software.

Pros

Easy to use, intuitive, multi functional

Cons

the Map is almost useless, i wish more functionality was incorporated into this tab

DB
AvatarImg

David B.

Recreational Facilities and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

No Plan to Switch

Reviewed 5 months ago

Great! There are so many reservation software options out there and you can't make everyone happy but I have no plan to switch!

Pros

I have been very pleased with the communication from Campspot. There are emails letting us know what is coming, industry highlights, etc. Everyone was helpful when onboarding. All of the features are easy to use and support is always either already provided for a phone call away.

Cons

I do not like the monthly fee. When I onboarded there was no monthly fee and that was what was attractive. Now, however, there is a fee. Don't like!!

Campspot FAQs

Q. What type of pricing plans does Campspot offer?

Campspot has the following pricing plans:
Pricing model: One Time License


Q. Who are the typical users of Campspot?

Campspot has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Campspot support?

Campspot supports the following languages:
English


Q. Does Campspot support mobile devices?

Campspot supports the following devices:
Android, iPad, iPhone


Q. Does Campspot offer an API?

Yes, Campspot has an API available for use.


Q. What other apps does Campspot integrate with?

Campspot integrates with the following applications:
HubSpot Marketing Hub, RoverPass, HubSpot CMS Hub, Unifocus, Vrbo, Mailchimp


Q. What level of support does Campspot offer?

Campspot offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

Common Campspot comparisons

Campspot logo
OpenTable logo
CampspotvsOpenTable
Campspot logo
ResNexus logo
CampspotvsResNexus

Related categories