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Campspot
Management and Reservation System for Parks and Campgrounds
(3)
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Campspot is the best reservation management solution for a wide variety of hospitality and recreational businesses in the U.S. and Canada; including RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, county and municipal parks, fairgrounds, and marinas.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
83
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
83
Total features
63
3 categories
Functionality contenders
Overall Rating
4.7
/5
83
Positive reviews
95
%
65
14
3
1
0
Overall rating contenders
Deb C.
Hospitality, 1-10 employees
Used daily for 1-2 years
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The biggest benefit is on-line booking...something that is a definite need. Ask yourself when was the last time you called a hotel to book a room? Although we still answer phones, it definitely diminished the amount of calls coming in, and with a small business with minimal employees that was a huge help.
The support team for this system is amazing. They are always available and have a great team attitude
Integration with our business was time consuming but work load was less with Campspot team members help. There are some features I would like to have but Campspot listens to ideas and is implementing things on a regular basis.
Damien K.
Leisure, Travel & Tourism, 1-10 employees
Used daily for less than 6 months
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Great
After using several systems over the last 10 years, campspot has some of my favourite features, the grid style layout makes for a clear visibility of the calendar and reservations, using colour schemes for ease of use, the dynamic pricing option is fantastic and becoming more common within the industry, the grid / calendar optimisation is great for ensuring your park is full, also the support time are fantastic and quick to respond.
There are a few features i would like Campspot to develop or improve moving forward, the e-mailing templates are not quite mastered yet, the feature is there but we need to be able to edit and amend these as we see fit, not using standardised templates. Being able to drag and drop bookings on the calendar would be amazing. Overall it is a very good system for our needs
Conrad E.
Hospitality, 1-10 employees
Used daily for 1-2 years
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We're a small campground in Montana that is open four months of the year. We provide affordable camping primarily for riders of the Great Divide Mountain Bike Route. Campspot went to great lengths to get us to sign on 18 months ago. We did so and spent a great deal of our time onboarding. After one season with them they announced we'd have to pay $100 a month in addition to the service fees we agreed to originally. For Campspot to take our time and energy knowing they would be charging this fee to a small campground less than a year later was unethical. We're now looking at the upcoming season with no idea what we're going to do for handling our bookings being charged the same amount as a massive RV Park thats open 12 months of the year. We'd be better off if they'd have left us alone.
It worked great as sold to us. Trouble is that didn't last.
They wasted our time onboarding us only to raise their prices beyond what we can afford. They lied to us by telling us they wanted to work with small camps.
chris m.
Hospitality, 11-50 employees
Used daily for less than 6 months
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Very knowledgeable and helpful staff. Very versatile software.
Easy to use, intuitive, multi functional
the Map is almost useless, i wish more functionality was incorporated into this tab
David B.
Recreational Facilities and Services, self-employed
Used daily for 2+ years
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Great! There are so many reservation software options out there and you can't make everyone happy but I have no plan to switch!
I have been very pleased with the communication from Campspot. There are emails letting us know what is coming, industry highlights, etc. Everyone was helpful when onboarding. All of the features are easy to use and support is always either already provided for a phone call away.
I do not like the monthly fee. When I onboarded there was no monthly fee and that was what was attractive. Now, however, there is a fee. Don't like!!
Campspot has the following pricing plans:
Pricing model: One Time License
Q. Who are the typical users of Campspot?
Campspot has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Campspot support?
Campspot supports the following languages:
English
Q. Does Campspot support mobile devices?
Campspot supports the following devices:
Android, iPad, iPhone
Q. Does Campspot offer an API?
Yes, Campspot has an API available for use.
Q. What other apps does Campspot integrate with?
Campspot integrates with the following applications:
HubSpot Marketing Hub, RoverPass, HubSpot CMS Hub, Unifocus, Vrbo, Mailchimp
Q. What level of support does Campspot offer?
Campspot offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support