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Campspot vs Firefly Reservations Comparison (2026)

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Good recommendations?

Campspot

Firefly Reservations

Overview

Campspot is the leading reservation management system for campground, RV parks, and more. This powerful, cloud-based platform allows administrators to book more online reservations with ease in real-time. Our easy-to-use software is constantly improving based on the wants and needs of our customers.

Firefly Reservations offers cloud-based management for RV parks and campgrounds. Streamline bookings, automate payments, and enhance guest interactions with interactive maps, self-serve kiosks, and a customizable guest portal.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

3.5

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“It has everything including reservations, a store, and housekeeping/maintenance areas.”

Matthew L.

Office Staff

“Pretty pictures with views of the water, pavement, trees, picnic tables, water faucet, campers, and motorhomes.”

Sally S.

Personal

“Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports.”

Christy H.

Pros

“Arrivals that are not checked in/haven't arrived by closing disappear from the arrivals list the next day which makes the next shift need to search for anyone who stills owes money from last night. And the kiosk check in should have an option for guest to pay the balance when checking in.”

Wendy B.

Manager

“The drag and drop method is fine when you are moving the customer to a new location site or a new date, but can be cumbersome if both change”

Ethel H.

Registration

“One of the things I love is the option of being able to drag a reservation to a new site from the grid.”

Wendy B.

Manager

Cons

“On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up.”

Becky P.

Campground Owner

“However, it's not very user friendly and with the constant changes in the system it becomes redundant or confusing.”

Matthew L.

Office Staff

“The price goes up every year and the customer service (which we really need only a few times/year) has declined completely.”

Becky P.

Campground Owner

Cons

“You can't just type in dates and look at the available sites (Like you could in ASTRA or Campground Manager) When making reservations, it does not pull up the info for a returning guest.”

Denise N.

Manager

“Ultimately, I feel that our park of 37 sites transient sites was too much for it to handle. If you don't care about reporting, and have only permanent guests, then they may be for you.”

Nicole K.

Operations

“The view of guests and their listed bookings aren't in order (actually, in alphabetical by day of the week, which is incredibly non-functional).”

Nicole K.

Operations