Clock PMS vs Guesty Comparison

Hostaway

Lodgify

eZee Absolute

Cloudbeds

Hostfully Property Management Platform

Djubo

"Tis the season to be jolly...Fa-la-la-la-la, la-la-la-la..." 😁

The best and the most expensive PMS on the market.

One of the most pawerfull PMS on the market

The best PMS on the market, and also the most expensive. 

The most powerfull PMS on the market, but also the most expensive 

Guesty was the only property management software that worked for mid-term rentals

Guesty is in my opinion the best pms on the market today

I would not be able to run my business without guesty

Imagine having to scale a business from 20 units to 300 units in a matter for weeks while keeping your core team and costs at the same level. 
This is what Guesty did for me. A tech platform that makes scaling possible by giving you an complete overview of everything going on in the business. From listing options to accounting solutions in one tool. 
My favorite part is the assistance you get from the support team, not hours but minutes, fixing and improving the system while I focus on what I do best : my client relationships.
The real deal for me is the dedicated account managers, a real personal super hero, not only the go above and beyond to assist you and advice you on all levels on the platform, they also support your growth on a full time bases.
I can only encourage people to use the platform and I say Guesty to the moon !🚀

Vital for growth

Guesty saves me tons of time.  I own and manage 24 cabins with my wife.  Guesty is just so good.  I can't really say it enough.  Just when you think they can't, they add another super cool integration/feature.  I am genuinely excited about the future.  I love Guesty.

Big Fan Of Guesty

The onboarding process was phenomenal, [SENSITIVE CONTENT HIDDEN] did a fantastic job explaining all the advanced features built into this powerful PMS. 

If you run a short term rental company, Guesty is a MUST HAVE

After dealing with two other PMS, and demoing  a couple more I can confidently say it's the best out there and worth the price tag.

Truly the elite PMS

We are very happy with our experience. We receive wonderful Customer Support with our pro subscription and this is a key differentiator compared to other PMS companies.

Scale your business with Guesty

Thank you for taking the time to share your experience. We're honored to be part of your business toolkit.

when we initially started, we only had 1 listing. in the 4 years we've been with them, we now have 52 listings. we loved their software, and specifically chose them because of the 20+ providers we tested, they were the only one that had a grandparent, parent, child relationship, allowing us to be more flexible in our creation of listings. However, in the last 6 months, their software made changes to our listings on its own, with no approval from us as the user. as a result, during our busiest season, we went from an 82% occupancy, to 58%. it took months to identify the issue, and still to this day, guesty still hasn't identified how it happened or provided a solution to fix it. we've had to create our own work around just to avoid the issue. on top of that, we also found out that their integration to booking.com was not mapping correctly, and rather than fixing the issue, we were told to delete the listing and create a new one, loosing years of reviews and other data. On top of all these errors, we worked with the team at guesty to create a pricing structure that was more in line with other providers in the market, signed a new contract with them, and still to this day, they still have not implemented those pricing changes to our account. Lastly, trying to get any response from the guesty team takes days at best, but most likely will be weeks before you actually get any kind of headway leading in to months before anything is actually resolved. for an account we pay thousands of dollars each month, we don't have a dedicated account rep, and the customer service is atrocious,

Started out great, last 6 months have been a nightmare!

Hello Clayton, 

Thank you for taking the time to provide your feedback. We genuinely appreciate your insights, and your concerns regarding the recent software changes impacting occupancy, Booking.com mapping issues, and billing/pricing changes not being fulfilled have been carefully noted.

We understand the importance of addressing these issues promptly. Specifically, we want to assure you that we are actively working on rectifying the billing/pricing changes that were promised but not fulfilled. Our team is dedicated to resolving this matter to your satisfaction.

We value your partnership and are committed to ensuring a positive experience for you on our platform. Please stay in touch, and we'll keep you updated on the progress.
Thank you for your continued trust in our services.

Best,
The Guesty Team

The best solution for the short term rentals! 

I would definitely recommend Guesty to anyone in our industry. We have been approached by few other PMS but not once it crossed our minds to switch to a competitor as we are fully satisfied with the product and the team! 

Customer Friendly platform

At Misfit Homes in Nashville, we have had an overall positive experience with using Guesty as our property management system. Its robust features, including its centralized platform, automation capabilities, channel management, 24/7 guest communication, unified inbox, and data analytics, have helped us to maximize occupancy and overall revenue for our short-term rental clients. The system is easy to use once you get the hang of it, and the support team is always available to assist with any questions or issues. We highly recommend Guesty to any short-term rental management company looking to streamline their operations and grow their business.

Guesty has been an amazing PMS for Misfit Homes in Nashville

We're very happy with Guesty.

Bottom line is this - Guesty is the best capitalized company in this space (just raised an additional $35 million to continue scaling their offering) and in my opinion (I advise a number of startups, so I have a good read on this) they are putting this capital to great use through 1) Pushing feature updates rapidly; 2) Spending money on customer service and customer success; and 3) Developing class-leading relationships with all of the major booking platforms to ensure ever-better integrations.

Guesty is enabling the next phase of growth for our short-term rental business!

Unauthorised imports and scammers

Hi Darryl,

Thank you for sharing your concerns about the challenges you encountered around our billing. After investigating further, we saw that your account was charged for reservations made before you deactivated all your listings on our system. We have tried contacting you to review the circumstances surrounding these charges and the deactivation of your account. Please reach out to our support team so that we rectify this situation.

Great PMS for your short rental business.

I didn't like the customer experience with Guesty. 
I didn't like the purchase experience either. I believe software should be priced equally to everyone especially when it's based on a percentual commission.

The most expensive PMS out there.

There is a reason Guesty is one of the most funded PMS companies in the vacation rental industry. They are the trail blazers and gold standard when it comes to property management software. From the amazing hands on support, to the stability of the software, I am so happy we made the decision to use Guesty.

Guesty is the gold standard for vacation rental property managers

Guesty has the most well-rounded platforms of any Property Management System I've used. I especially like their advanced analytics platform. I appreciate when the support team doesn't have a solution, they commit to escalating the issue to the development team and follow up if and when the feature is implemented. I would 100% recommend Guesty to any short term rental business. 

10/10 Would Recommend

Guesty is a great product. I spent a lot of time researching other PMS systems before deciding on Guesty. Of course, it's not the most cost-effective, but for the price and the capabilities, I believe it is the best. [SENSITIVE CONTENT HIDDEN] and her team have been great to us and we look forward to growing our business with Guesty. 

Guesty handles most all of our organizational needs

Overpriced and ZERO customer support

We have been using Guesty since April 2018 and I have to say that Guesty has helped us to organize, eliminate overbookings, and easily funnels bookings to one central location which makes it so user friendly. The support is there when we need it. Guesty has provided invaluable service to our business. 

Guesty services have been invaluable for our business

incomparably the best

Compare Clock PMS and Guesty based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

eZee Absolute is an all-in-one hotel & property management system (PMS) platform for managing hotels effectively, even while on-the-go via mobile app

Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only.

DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more

Clock PMS+ is a cloud-based hotel management platform with customer self-service, POS, booking and reservations, channel manager, event management, and more

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Catering Management

Channel Management

Credit Card Processing

Customer Database

Customizable Templates

Discount Management

Email Templates

Extended Stay

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Guest Experience Management

Housekeeping Management

Loyalty Program

Maintenance Management

Marketing Automation

Mobile Access

Multi-Channel Management

Multi-Property

Online Booking

Point of Sale (POS)

Rate Management

Reporting & Statistics

Reservations Management

Reviews Management

Single Property

Spa/Activity Management

Clock PMS

Android

Web-based

iPad

iPhone

Airbnb Host

What I liked most about Clock PMS is The workflow is simple, great API functions and a very good support and technical staff.

Contracts Manager

Product is always improving and the support staff are excellent. Good value compared to some of the other PMS on the market.

VP Revenue Management

The platform is a nice and clean, easy to use the software. It allows you to effectively manage your hotel in all areas and is very effective in the data it provides.

Director

Configure to your own requirements, easy to use, easy to train, great invoice presentation, great channel management option, keep in touch with your guests and encourage Tripadvisor reviews.

Chief Executive Officer

Clock addressed all of those issues and included many great features to improve communication with guests. I was very impressed with how well Clock functions on mobile devices as well.

Co-owner

Very happy we have chosen for Clock PMS. It suits our needs perfectly and allows me to monitor the progress of my business closely.

Manager

I appreciated the layout and the integrations, especially with the recent addition of Siteminder connectivity. The support staff seem to try their best to answer our questions and concerns.

The interface is simple, and the customer support is great, always available to help implement the program and customize it to our unique situation.

Reservationist

I am a staff at one of the hospitality companies that use this software. Really very useful, helpful and easy to use.

The best feature about CLOCK is the team behind, they listen to their customers and constantly improve their software. Many of our suggestions have been implemented at no cost in no time.

Chief Navigator Officer

Initially we chose it because of the good price management tool and the possibility to connect the PMS with external systems (API).

Rooms Division and Sales Manager

As operations are expanding, using a pen and paper is no longer an option.

Events Manager

Hotel system you can no longer go back to availability screen by clicking arrow to previous page when in a customer booking.

Executive Director

The form set ups are not always easy to follow for new users but they get used to it soon enough. It has a fantastic customizable guest mailer system and self service facilities.

I looked at more than a dozen PMS solutions. None came close with respect to multi-currency rates, invoicing, VAT calculation, and payment reporting.

Housekeeper

My experience with this software was a positive one. Only issues were on my end.

General Manager

Set up costs, 3 coffees and a roast ham sandwich each day, no expensive training fees that software companies demand.

The settings are complicated and not very well organized.

Clock PMS screenshot: Use the room calendar to keep track of bookings and availability

Clock PMS screenshot: Manage rates and synchronize across all booking channels

Clock PMS screenshot: The room viewer shows availability and can be accessed from any device

Clock PMS screenshot: Customize bookings and correspondence with business logos and add Google Maps to locate hotels

Clock PMS screenshot: Track housekeeping with the live monitor feature to see which rooms are ready and which are in progress

Clock PMS screenshot: Allow customers to fill out registration cards and electronically sign using the self service portal

Clock PMS screenshot: Track and manage arrivals within Clock PMS

Clock PMS screenshot: Online booking across multiple platforms and devices

Clock PMS screenshot: Mobile guest engagement with the self service app

Freelancers

Large Enterprises

Mid Size Business

Small Business

Hostaway is the leading all-in-one vacation rental software for professional property managers who want to get more bookings with less hassle. We make it easy for you to get more out of your business while spending less time with tedious manual tasks. 

Hostfully Property Management Platform is a cloud-based solution designed to help vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting.

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. We're here for you every step of the way with a Free trial, onboarding, and account management to ensure your success.

Managing a hospitality business is complex. Guesty is your partner in making it easier. With an all-in-one platform, Guesty’s purpose-built technology optimizes and automates every aspect of your hospitality operations so you can save time, maximize revenue, and stay ahead of the curve. 


Clock PMS vs Guesty Comparison

Clock PMS

Guesty

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives