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Cloud-based hotel property management
Clock PMS Pricing, Features, Reviews and Alternatives
Clock PMS product overview
What is Clock PMS?
Clock PMS+ is a cloud-based hotel management platform with customer self-service, POS, booking and reservations, channel manager, event management, and more. By incorporating tools such as mobile housekeeping, calendar views, to-do lists, kitchen monitor, booking pre-authorization, account management, digital check in and out, and customizable booking engine creation, Clock PMS+ aims to provide an all-in-one management tool for hotel managers.
Key benefits of using Clock PMS
Typical customers
Platforms supported
Support options
Training options
Clock PMS pricing information
Clock PMS features
Clock PMS users reviews
Overall Rating
4.7
/5
84
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.18/10
64
15
3
2
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Winnie C.
Used daily for 1-2 years
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We have a sister establishment that started using Clock PMS and it only made sense for us to us so that it will be easy to access each other's accounts.
We started using Clock PMS to unify our property management systems. Now it is easy to move bookings using the drag and drop, run payment reports, and even edit bookings.
We are unable to send one invoice if it is a big group booking, because we still only know how to issue out invoices for individual guests.
Ms. Christo, Thank you for your kind words. We always listen to our customers to move forward.
Chance T.
Hospitality, 51-200 employees
Used daily for 1-2 years
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Despite the cons I have listed, I really like CLOCK. It has bookmarks for easy access to functions. I love the maintenance feature that allows us to see which rooms have issues and what they are. I don't use the rate features because we use Room Price Genie, so I cannot comment on it.
Reliability! It rarely has a problem and when it does they fix it quickly. I have used several other PMS programs and they often crashed and had bugs that were not fixed for weeks. Their customer support team is very responsive and helpful. AND the TO DO LIST. It is a huge help not just with the reservations but other things we do in the office. We use it all the time!
Some of the functions require more clicks than is optimal. I wish that charging to saved credit cards for companies were streamlined. We charge for the fist night at time of booking and it is annoying that CLOCK only tells us the average price of one night instead of the actual price of the first night. CLOCK offers several color flags for reservations, which is helpful, but I wish it allowed for multiple color flags like a different PMS that I have used. It could be accomplished by adding a header and a footer stripe to reservations. And it would be very helpful to be able to place several rooms down at once.
Fabian B.
Used daily for less than 6 months
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so far it takes us more time to do our work than before. We hope we can change that in time.
It has potential. A lot of features and detailed preferences.
It doesn't seem to be designed with the user in mind. There are many unnecessary clicks, things to fill out, tabs to open, etc. It is not streamlined to be used by a hotel in a productive way.
Mr. Balz, Thank you for your feedback. The opinion of every user is very important to us to constantly improve our products and services. We have referred your feedback to our Customer Support and they will very soon get back to you to discuss your remarks in detail. As you have started using Clock PMS only recently, it could be a good idea to go through the setup of the configurations and the operational procedures once again to make sure they have been properly addressed during the initial onboarding Thank you for your support. Kindest regards, Clock Software Team
Lynda P.
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I am a very small business (7 lodging rooms and a meeting space) and have been looking for a cloud based solution for some time. I have been a long time user (15 years!) of a very expensive, high end solution (RoomMaster by Innquest) but since it requires a fair investment in hardware, I started looking for a different, cloud based solution. This past fall I found Clock PMS. Making the switch has...
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Thank you for your kind words and appreciation! Customer feedback is very important to us and we listen carefully. Our service and development teams are working hard to make sure Clock PMS is the perfect solution for small and bigger properties alike and provide all the necessary or trending high-end features a cloud based hotel management system can offer. And we are always there for you for any requests or assistance.
Mischa D.
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We use this hotel for our 4* resort in South America both PMS and POS modules (reservation management and restaurant POS module). Since we take reservations in an other location than the hotel, CLOCK helps a lot to organize our work efficiently (there is no need to synchronization as the software is web-based). The software is easy to use, lean, reliable and has a very good cost/benefit (it's on...
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Thank you so much for the kind words! We wish you a lot of success and will keep our efforts to provide excellent service and deliver more valuable features and improvements of our software. You, our clients, are the one thing that drives us to be outstanding.
Clock PMS FAQs
Clock PMS has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Clock PMS?
Q. What languages does Clock PMS support?
Q. Does Clock PMS support mobile devices?
Q. What other apps does Clock PMS integrate with?
Common Clock PMS comparisons
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