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Cloud-based hotel property management
Clock PMS Pricing, Features, Reviews and Alternatives
Clock PMS product overview
What is Clock PMS?
Clock PMS+ is a cloud-based hotel management platform with customer self-service, POS, booking and reservations, channel manager, event management, and more. By incorporating tools such as mobile housekeeping, calendar views, to-do lists, kitchen monitor, booking pre-authorization, account management, digital check in and out, and customizable booking engine creation, Clock PMS+ aims to provide an all-in-one management tool for hotel managers.
Key benefits of using Clock PMS
Typical customers
Platforms supported
Support options
Training options
Clock PMS pricing information
Clock PMS features
Clock PMS users reviews
Overall Rating
4.7
/5
82
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.17/10
63
15
2
2
0
Selina Senorita D.
Verified reviewer
Hospitality, 11-50 employees
Used daily for 1-2 years
Review source
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I am a staff at one of the hospitality companies that use this software. Really very useful, helpful and easy to use. Shades of blue, white and gray make it elegant. With this software we can also manage, as well as provide an overview of existing reservations. For example, if a reservation has not been paid off, then the color will be red, and if it has paid off the color is green, etc. i really like this. I hope it will always be good like this :)
Easy to use, usefull, display colour, So far this software is good.
So far it hasn't been found. Hope it will be better.
Samir S.
Verified reviewer
Hospitality, 51-200 employees
Used daily for 6-12 months
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I am totally sold on the software. I spent COVID lockdown (8 months) reviewing alternatives. Clock allowed me full access until going live and provided uunparalleled prepurchase support and guidance. No hard sells and no gouging. Fair through and through.
I looked at more than a dozen PMS solutions. None came close with respect to multi-currency rates, invoicing, VAT calculation, and payment reporting. The solutions are elegant and intuitive. The form set ups are not always easy to follow for new users but they get used to it soon enough. It has a fantastic customizable guest mailer system and self service facilities.
I was sad that the POS add-on was insufficiently developed and therefore very basic as I would have liked the fully integrated solution. That having been said, the software has robust api access and is well integrated with multiple applications.
Jeffrey H.
Hospitality, 51-200 employees
Used daily for 1-2 years
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Clock needs to do a better job handling Credit Card transactions. When issuing refunds one has to manually enter the refund in clock and then manually enter the refund in authorize. net. Also need to have credit card swipes/readers to capture credit card info thus lowering processing fees and reduce risk. Your competition does this.
Easy to set up new company
Credit Card processing
Dear Jeffrey, We feel that such a low rating is a bit one-sided for such wide and multi-faceted system, especially in view of our long and productive business relations with Lark Hotels in all their 19 properties. Although we respect your opinion, we feel it is quite unjust to rate a software product low because of its lack of one single function ignoring its existing features which - in their entirety - make Clock PMS a modern professional hotel management system with satisfied customers in 50+ countries worldwide.
David K.
Hospitality, 1-10 employees
Used daily for 1-2 years
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Overall, we have had a wonderful experience with CLOCK. I researched many systems and am very happy with my decision. It would take a VERY special system to pry me away. I don't think you will find a better PMS on the market.
I love this system for several reasons. We are able to book guest with speed and accuracy. It is also easy to train new employees. We chose CLOCK PMS because of their Self Check-in Kiosk system. We are a Condo/Hotel and our office is open only during the day. Since installed, guests can check in any hour of the day SECURELY. Their "partnerships" with Assa Abloy (door locks and RFID key cards)...
Since we converted from a manual Excel based reservation system, we were unable to easily upload the guest information during set-up. Once we had our info in the proper format, the download into Clock was quick and easy. If you are converting from another PMS, you shouldn't experience this issue. The most time consuming part of set-up was setting up rates and rate plans. This was difficult at first,...
Theodore P.
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We are a hotels reservations management company based in Athens, Greece. At the moment, we are in charge of reservations for 4 different properties located in Santorini. When we encountered Clock PMS we knew that it was exactly what we were looking for because it helped the idea on which our company works, which is that we can offer our services to different hotels in different locations without actually...
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Thank you for the good words and for evaluating our software and support. It has always been our top priority to develop the hotel PMS of the future - one that increases efficiency and profitability of hospitality businesses and solves issues that previous solutions were not capable of dealing with. Your words of appreciation make us proud and give us energy to continue our work with even more enthusiasm.
Clock PMS FAQs and common questions
Q. What type of pricing plans does Clock PMS offer?
Clock PMS has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Clock PMS?
Clock PMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Clock PMS support?
Clock PMS supports the following languages:
Dutch, English, French
Q. Does Clock PMS support mobile devices?
Clock PMS supports the following devices:
Android, iPad, iPhone
Q. Does Clock PMS offer an API?
Yes, Clock PMS has an API available for use.
Q. What other apps does Clock PMS integrate with?
Clock PMS integrates with the following applications:
Authorize.Net, PayPal, Worldpay, Atomize, RoomPriceGenie, Google Ads, Meta for Business, CartStack, SiteMinder, Google Maps, Lightspeed Retail
Q. What level of support does Clock PMS offer?
Clock PMS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support
Common Clock PMS comparisons
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