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Hostaway vs Guesty Comparison (2026)

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Hostaway

Guesty

Overview

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

The #1 AI-powered vacation rental software. Maximize profit with the strategic AI Agent, automate operations, and scale distribution to 60+ OTAs. Supporting portfolios of 1 to 500+ listings, Guesty is the engine inside 500K+ properties driving an average 33% revenue growth in year one.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.6

785

146

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues.”

Garret D.

Head of Operations

“This centralized platform completely eliminates the risk of double bookings and provides a clear, unified view of all your property reservations and performance data.”

Marco R.

Vacational rental and property manager

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

Pros

“Additionally, the seamless smart lock integration—which automatically generates a unique access code for every single guest—provides incredible peace of mind and makes check-in entirely hands-off."”

Susan V.

Owner

“The channel management, automated guest communication, reservation management and integrations are particularly useful for our daily operations.”

Lena H.

CEO

“What has been amazing for me is the owners portal were they can access their calendar, view reservations and block dates for personal use, this has given my company a great transparency view from their perspective.”

Manuel M.

CEO

Cons

“They have no support chat function, so that if a support email that they have sent is unclear, there is no way of quickly getting a clarification from them.”

Jørgen B.

CEO

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”

Robin S.

Owner

“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”

Peter H.

Owner

Cons

“A few features are missing or limited for traditional hotel workflows—for example, you can’t easily hold back door codes for guests who haven’t submitted a credit card, and there’s no way to send an itemized line-item invoice; it has to go out as the full reservation balance.”

Christopher F.

General Manager

“Guesty does not have a open sandbox environment to allow developers make tests without affecting real data of our customers.”

Yolanda M.

Software Engineer

“The main drawback I’ve experienced is the amount of time it took to resolve a group billing issue—over three weeks. While the support team was polite and eventually resolved the problem, the delay impacted our workflow and created challenges for managing a time-sensitive reservation.”

Kaylyn V.

AGM