GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Cloudbeds vs HotelKey Comparison (2026)

Add to Compare

Compare similar apps

Hostaway

4.8

Lodgify

4.5

Amenitiz

4.3

Good recommendations?

Cloudbeds

HotelKey

Overview

Cloudbeds' channel manager synchronizes your inventory with 300+ online marketplaces in real time, including Booking.com, Airbnb & E...

HotelKey is a property management software that helps businesses in the hospitality industry handle room bookings, payment processing, maintenance tasks, events, and inventory. Staff members can track room availability, scan customer IDs, manage check-ins, and capture guests’ digital signatures.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

350

222

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“The 2FA security codes only get sent to our main email address. When different staff members at different desks need to log in to check guests in, we have to wait on whoever has access to that inbox to send us the code.”

Jacalyn F.

Sales

“Everything is connected in a way that actually makes sense operationally — from reservations and channel management to payments and reporting — which removes a lot of the friction that hospitality teams usually deal with across multiple systems.”

Eric H.

Owner

“The booking management is great, and I particularly like the "Whistle for CB" feature, which keeps me and my guests connected at all times.”

Nicole S.

Hospitality Director

Pros

“This product was brought in by Motel 6 learned it by myself and trained others.”

Michelle D.

General Manager

“The strength of HotelKey is the grass root understanding of business needs of end user; and it’s been solidify by the excellent TEAM.”

Gary U.

Manager

“For adding a pet, we have to push several buttons, where one would suffice.”

Debby A.

Manager

Cons

“Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most. ”

Cameron M.

CEO

“Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping.”

Kenji I.

“As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support.”

Henk B.

Owner

Cons

“Doesn't update Data properly if occupancy is above 90% , need option to add existing reservations to the group or option to transfer folios to one room for multi room reservation , if possible auto update signpad app .”

Daisy P.

Manager

“I don't like that when you bring up a date for arrivals or departures, it shows dates for before and after the date. If I have an arrival for 5/13/22, I don't want to see the arrivals for 5/12/22 or 5/14/22, Just 5/13/22!”

Debby A.

Manager

“ex: it won't let you make any changes for groups such as date change, rate change. ”

shelly H.

Guest Services Manager