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Cloudbeds vs ThinkReservations Comparison (2026)

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Cloudbeds

ThinkReservations

Overview

Cloudbeds' channel manager synchronizes your inventory with 300+ online marketplaces in real time, including Booking.com, Airbnb & E...

ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

351

223

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.9

120

112

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“The 2FA security codes only get sent to our main email address. When different staff members at different desks need to log in to check guests in, we have to wait on whoever has access to that inbox to send us the code.”

Jacalyn F.

Sales

“Everything is connected in a way that actually makes sense operationally — from reservations and channel management to payments and reporting — which removes a lot of the friction that hospitality teams usually deal with across multiple systems.”

Eric H.

Owner

“Overall it handles our different room types really well and gets the job done, we just wish the login process was a bit smoother for teams with multiple desks.”

Jacalyn F.

Sales

Pros

“The fact that they kept up with other sites to record reservations was great. ”

Sharon M.

Owner Inn Keeper

“Of course, you get what you pay for, and so the additional cost over our prior provider is a pain point, but we are getting SO much more in return. ”

Erica A.

Owner

“Last night I actually had a guest checkin during our first power failure in 6 years and I firmly believe that being able to communicate with her prior to checkin about the status made all of the difference to saving that reservation and having a happy guest this morning.”

Billie-Jayne C.

Owner

Cons

“I would like the payment setup to be more seamless. When there is an issue, being able to contact support is helpful, but sometimes customers cannot pay until someone helps complete or correct the payment configuration.”

Neen N.

Owner

“Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most. ”

Cameron M.

CEO

“The system lags a little bit when it gets busy, especially when switching back and forth between our two accounts.”

Jacalyn F.

Sales

Cons

“It doesn't have a blacklist I could use a way to flag people who make reservations, use false phone numbers and block their credit card”

Barb B.

Hospitality Manager

“The booking engine feature was not the best fit for our property as it did not show availability.”

Sara K.

General Manager