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Hostaway vs ThinkReservations Comparison (2026)

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Hostaway

ThinkReservations

Overview

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.9

120

112

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

“It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process.”

Hans H.

Owner

“Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks.”

Philip S.

Partner

Pros

“The fact that they kept up with other sites to record reservations was great. ”

Sharon M.

Owner Inn Keeper

“Of course, you get what you pay for, and so the additional cost over our prior provider is a pain point, but we are getting SO much more in return. ”

Erica A.

Owner

“Last night I actually had a guest checkin during our first power failure in 6 years and I firmly believe that being able to communicate with her prior to checkin about the status made all of the difference to saving that reservation and having a happy guest this morning.”

Billie-Jayne C.

Owner

Cons

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”

Robin S.

Owner

“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”

Peter H.

Owner

“During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable.”

Ashley H.

Property Manager

Cons

“It doesn't have a blacklist I could use a way to flag people who make reservations, use false phone numbers and block their credit card”

Barb B.

Hospitality Manager

“The booking engine feature was not the best fit for our property as it did not show availability.”

Sara K.

General Manager

“It lacks significant features.”

Jim M.

Owner