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GraceSoft Easy InnKeeping vs Guesty Comparison (2026)

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GraceSoft Easy InnKeeping

Guesty

Overview

Hospitality property management software by GraceSoft streamlines reservations, operations, and guest experiences with an all-in-one cl

The #1 AI-powered vacation rental software. Maximize profit with the strategic AI Agent, automate operations, and scale distribution to 60+ OTAs. Supporting portfolios of 1 to 500+ listings, Guesty is the engine inside 500K+ properties driving an average 33% revenue growth in year one.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.6

785

146

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“The system has great value for what you pay for (property management, CRM, and email management all in one), and the team has been so responsive to all of our business's questions and needs.”

Zac C.

Marketing and Sales Manager

“We have been using Easy InnKeeping since 2000, when it was a desktop version!”

Karla O.

Administrative Assistant II

“For more than 20 years we have been using Easy InnKeeping and have been happy with the product and the customer support.”

Karla O.

Administrative Assistant II

Pros

“Additionally, the seamless smart lock integration—which automatically generates a unique access code for every single guest—provides incredible peace of mind and makes check-in entirely hands-off."”

Susan V.

Owner

“The channel management, automated guest communication, reservation management and integrations are particularly useful for our daily operations.”

Lena H.

CEO

“What has been amazing for me is the owners portal were they can access their calendar, view reservations and block dates for personal use, this has given my company a great transparency view from their perspective.”

Manuel M.

CEO

Cons

“The increased cost to support these features that we don't use began to threaten our ability to continue using it.”

Karla O.

Administrative Assistant II

“High chances of malfunctioning due to viruses and malware.”

Tatenda T.

ENTEPRENUER

Cons

“A few features are missing or limited for traditional hotel workflows—for example, you can’t easily hold back door codes for guests who haven’t submitted a credit card, and there’s no way to send an itemized line-item invoice; it has to go out as the full reservation balance.”

Christopher F.

General Manager

“Guesty does not have a open sandbox environment to allow developers make tests without affecting real data of our customers.”

Yolanda M.

Software Engineer

“The main drawback I’ve experienced is the amount of time it took to resolve a group billing issue—over three weeks. While the support team was polite and eventually resolved the problem, the delay impacted our workflow and created challenges for managing a time-sensitive reservation.”

Kaylyn V.

AGM