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GraceSoft Easy InnKeeping Logo

GraceSoft Easy InnKeeping

4.4
(54)

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Property management solution for the independent hotel

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GraceSoft Easy InnKeeping Pricing, Features, Reviews and Alternatives

GraceSoft Easy InnKeeping FAQs

Q. What type of pricing plans does GraceSoft Easy InnKeeping offer?

GraceSoft Easy InnKeeping has the following pricing plans:
Starting from: $69.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of GraceSoft Easy InnKeeping?

GraceSoft Easy InnKeeping has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does GraceSoft Easy InnKeeping support?

GraceSoft Easy InnKeeping supports the following languages:
English


Q. Does GraceSoft Easy InnKeeping offer an API?

Yes, GraceSoft Easy InnKeeping has an API available for use.


Q. What other apps does GraceSoft Easy InnKeeping integrate with?

GraceSoft Easy InnKeeping integrates with the following applications:
authorize.net, PayPal, Google Analytics 360, Stripe, QuickBooks Online, Shift4, Cashfree


Q. What level of support does GraceSoft Easy InnKeeping offer?

GraceSoft Easy InnKeeping offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

GraceSoft Easy InnKeeping product overview

Price starts from

69

Per month

Flat Rate

What is GraceSoft Easy InnKeeping?

Easy InnKeeping is a hotel reservation software that offers small to medium-sized hotels, motels, and condos a single platform from which to capture reservations, process payments, and track guests. Incorporating a real-time online reservation system, integrated POS (point of sale) and CMS (content management system), and a multi-language interface, Easy InnKeeping aims to deliver a simple hotel reservation solution.

Key benefits of using GraceSoft Easy InnKeeping

  • Easy InnKeeping offers users a mobile-friendly, cloud-based reservations management solution that allows users to capture online bookings on all tablets and smartphones.
  • Easy Innkeeping employs an integrated CMS and website editor, helping users to create attractive booking pages and websites.
  • Easy Innkeeping includes room charts, providing users with the tools to view room availability, select multiple rooms, and block rooms for specific dates.
  • Easy InnKeeping supports integration with Expedia and Booking.com, enabling users to synchronize booking information between platforms.
  • Easy Innkeeping facilitates email marketing, allowing users to create newsletters and email campaigns using email templates, and send bulk personalized emails with the E-Connect feature.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation
    Webinars

    Not sure about GraceSoft Easy InnKeeping? Compare it with a popular alternative

    GraceSoft Easy InnKeeping logo

    GraceSoft Easy InnKeeping

    4.4
    (54)

    Starting from

    69

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

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    No pricing info

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    GraceSoft Easy InnKeeping pricing information

    Value for money

    4.3

    /5

    54

    Starting from

    69

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GraceSoft Easy InnKeeping features

    Functionality

    4.4

    /5

    54

    Total features

    93

    6 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Reporting & Statistics
    Activity Dashboard
    Reporting/Analytics
    Calendar Management

    Functionality contenders

    GraceSoft Easy InnKeeping users reviews

    Overall Rating

    4.4

    /5

    54

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.87/10
    Rating distribution

    5

    4

    3

    2

    1

    31

    17

    4

    1

    1

    Pros
    Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests.
    We will always recommend Easy Inn Keeping, not just for a good product, but for the excellent care and attention you are sure to receive.
    The quality, customer service, and service providers. The company of this software cares for great customer service and support.
    Cons
    The most troubling aspect we ran into was having customer service, who is the same guy over and over, eventually just ignore us over bugs that they could not figure out.
    I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.
    Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation.

    Overall rating contenders

    DA
    AvatarImg

    Diane A.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    An exceptional business tool for the small innkeeper or B&B owner

    Reviewed 6 years ago
    Pros

    The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it!

    Cons

    Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it.

    BH
    AvatarImg

    Barry H.

    Real Estate, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    it makes managing a number of condos much easier

    Reviewed 7 years ago

    it makes keeping reservations alot easier to keep track of.

    Pros

    colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

    Cons

    it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

    Vendor response

    Dear Barry, Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available! Thank you for choosing Easy InnKeeping

    CM
    AvatarImg

    Conrad M.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    As a standalone it's pretty good BUT if you connect to Expedia, beware!

    Reviewed 9 years ago

    I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Hello Matt, It is unfortunate that your experience with Easy InnKeeping was not upto your expectations. It is our continuous endeavor to enhance client satisfaction. We value your feedback as it has helped us to greatly improve Direct Connect functionality through our channel manager and have made some remarkable progress along the way. We look forward to the opportunity to service your property again in the future. Team EIK

    PA
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    Paula A.

    1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Software for Running Your Guest Lodging/Vacation Rental Business

    Reviewed 7 years ago

    I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

    Pros

    Visual view of bookings across units by month.

    Cons

    Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

    MW
    AvatarImg

    Matthew W.

    Hospitality, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Company and Excellent System

    Reviewed 7 years ago

    I love most of the system. I bought it years ago because of its ease of use and style. I needed something with icons and pictures that would trigger my memory! 2 small issues. Guest Name field won't accept anything with hyphens or extra marks. So hyphenated names or names with umlauts etc never work. It's very odd. Secondly the viewing pain for CC done allow one to use when updating a payment or refunding. I have to pull out a paper to write the number down, then retype it into the field. Seems like there should be an easier way.

    Pros

    Ease of use. Colors and icons are clearly visible.

    Cons

    Name field won't allow hyphens or any marks.

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