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Guesty vs Hospitable.com Comparison (2026)

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Guesty

Hospitable.com

Overview

The #1 AI-powered vacation rental software. Maximize profit with the strategic AI Agent, automate operations, and scale distribution to 60+ OTAs. Supporting portfolios of 1 to 500+ listings, Guesty is the engine inside 500K+ properties driving an average 33% revenue growth in year one.

Hospitable helps large and small short-term rental professionals automate and grow their businesses, and increase profits.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

785

146

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.7

145

121

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Additionally, the seamless smart lock integration—which automatically generates a unique access code for every single guest—provides incredible peace of mind and makes check-in entirely hands-off."”

Susan V.

Owner

“The channel management, automated guest communication, reservation management and integrations are particularly useful for our daily operations.”

Lena H.

CEO

“What has been amazing for me is the owners portal were they can access their calendar, view reservations and block dates for personal use, this has given my company a great transparency view from their perspective.”

Manuel M.

CEO

Pros

“It helps us craft personalized communication that we are getting great feedback from guests about.”

Andrea W.

Director

“We switched to a competing product (hoping to get a few additional features) for a few months earlier this year, and ultimately ended up switching back to Hospitable.”

Kara K.

Senior Associate

“They have more features and the competition and they are still cheaper for small accounts.”

Joshua M.

Owner

Cons

“A few features are missing or limited for traditional hotel workflows—for example, you can’t easily hold back door codes for guests who haven’t submitted a credit card, and there’s no way to send an itemized line-item invoice; it has to go out as the full reservation balance.”

Christopher F.

General Manager

“Guesty does not have a open sandbox environment to allow developers make tests without affecting real data of our customers.”

Yolanda M.

Software Engineer

“The main drawback I’ve experienced is the amount of time it took to resolve a group billing issue—over three weeks. While the support team was polite and eventually resolved the problem, the delay impacted our workflow and created challenges for managing a time-sensitive reservation.”

Kaylyn V.

AGM

Cons

“A same-day payment problem caused by a card change was corrected within an hour, yet resulted in permanent loss of a legacy rate with no discretion or escalation offered.”

Kristy K.

co-owner

“There is no phone support. And while they offer help articles and AI-chat, if you need a person, you have to wait at least two days, which is ridiculous.”

Megan B.

Managing Owner

“The product itself is functional and does what it’s designed to do, but my overall experience was negatively impacted by how a billing issue was handled.”

Kristy K.

co-owner