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Hotelizer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based property management system to manage your hotel
Table of Contents
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Hotelizer - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Hotelizer overview
What is Hotelizer?
Hotelizer is a cloud-based Property Management Solution (PMS) designed to simplify and streamline daily hotel operations with a focus on user-friendliness and flexibility. Its hardware-agnostic platform ensures a consistent experience across all devices. Hotelizer enables the creation of offers with one-click guest payment and confirmation, while automating tasks like housekeeping and general operations through dedicated apps. It enhances the pre-arrival process with online check-in, automated emails, and smart lock e-key delivery. F&B services are supported with a built-in order management system and room charge functionality. The system connects with revenue management and finance tools to expand capabilities. For properties offering short-term stays, hotelizer supports fully customizable day-use reservations with the same control as overnight bookings. Hotelizer is part of the webhotelier | primalres ecosystem—one of the largest 360-degree hospitality e-business solutions.
Who uses Hotelizer?
By industry, Hotelizer reviewers are most commonly professionals in hospitality (89%). The most frequent use case for Hotelizer cited by reviewers is hospitality property management (90% of reviewers).
What are the most popular integrations for Hotelizer?
The Hotelizer integration most frequently cited by reviewers is Webhotelier, a reservations product rated 4.9 out of 5 for its integration with Hotelizer.
Starting price
Alternatives
with better value for money
Pros & Cons
Accessibility
Responsiveness
Operations
Stability
Hotelizer’s user interface
Hotelizer pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Hotelizer?
Reviewers appreciate Hotelizer for its user-friendly interface and ease of use, saying it simplifies daily hotel management tasks and lightens their workload. They find it effective for organizing operations, handling multiple properties, and generating reports, though some mention that statistics and data selection could be clearer and that certain features need improvement.
Users report that customer support is quick, professional, and helpful, often resolving issues promptly. They feel the system supports remote management and fits various hotel sizes, but some mention occasional bugs, minor technical issues, and challenges with system transitions, which are usually addressed rapidly.
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Who uses Hotelizer?
Based on 89 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Hotelizer's key features
Most critical features, based on insights from Hotelizer users:
All Hotelizer features
Features rating:
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Hotelizer integrations (4)
Integrations rated by users
We looked at 89 user reviews to identify which products are mentioned as Hotelizer integrations and how users feel about them.
Integration rating: 5.0 (20)
“For direct online bookings and managing rates, availability/stock, b2b, and much more.”
“because you well the webhotelier online booking software of my site with Hotelizer”
Dimitri C.
Manager - Sales & Operation
Integration rating: 5.0 (2)
Other top integrations
Hotelizer customer support
What do users say about Hotelizer customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of Hotelizer customer support.
A large number of users highlight the quick, helpful, and always-available customer support team.
Widespread user sentiment praises the professionalism and effectiveness of support in resolving issues promptly.
Support options
Training options
To see what individual users say about Hotelizer's customer support, check out the review snippets below.
“The support is always there to help and understand all our needs.”
Panos P.
Hotel manager
“The support is also excellent : the few times I've called for assistance they resolved and explained in no time!”
Dimitri C.
Manager - Sales & Operation
“The customer service is very quick to respond and helpful.”
Alexi M.
Director
Hotelizer FAQs
Hotelizer has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What are the benefits of using Hotelizer?
Hotelizer PMS is designed with a user-driven approach, enabling hoteliers to perform front-office tasks with ease, speed, and efficiency. With seamless integration of the Webhotelier booking engine and Primalres channel manager, it allows businesses to manage reservations, including those from OTAs like booking.com and Expedia.
Hotelizer PMS offers a continuously growing set of features to meet the evolving hotelier needs such as multi-property support, unlimited users per property, access from any browser and device, real-time updates, data security and cloud-based technology. It utilizes real-time push data, ensuring that any change or addition made within the platform becomes instantly visible to all users managing the hotel, keeping everyone in sync. Hotelizer PMS facilitates integration with the myDATA platform, facilitating e-invoicing and direct connections for immediate invoice sending.
Key features include:
Q. What languages does Hotelizer support?
Hotelizer supports the following languages:
English, Greek, Italian
Q. Does Hotelizer offer an API?
Yes, Hotelizer has an API available for use.
Q. What other apps does Hotelizer integrate with?
Hotelizer integrates with the following applications:
Webhotelier, Loggia, Smartpricing, Primalres
Q. What level of support does Hotelizer offer?
Hotelizer offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
