Hotello PMS Pricing, Features, Reviews & Comparison of Alternatives

Hotello PMS

Cloud-based hotel management solution

4.47/5 (62 reviews)

Hotello PMS overview

What is Hotello PMS?

Hotello is a cloud-based hotel management solution designed to maximize profit. This streamlined system centralizes, simplifies, and optimizes all aspects of the hotel including PMS, POS, Booking engine, CRS, Revenue manager, Task manager, and much more. Book more rooms with the most advanced marketing and statistical tools on the market.

Hotello provides front office features such as regular inventory management, automated backup routine, night audit, invoicing, check-in and check-out. The solution’s operations management functionalities include user control, security control, an internal communication system, and an integrated agenda with events and calendar notes. Hotello enhances hotel occupancy rates thanks to tools such as an availability chart, booking engine and email marketing tools.

Hotello simplifies overall hotel management with features for budgeting, room allocation and automatic e-mailing. Other features of the software include reviews management, group management, maintenance management and guest experience management.

Hotello’s guest preference management feature keeps a record of stay history, allergies, etc., so that returning guests can be well catered for. The solution also offers part owner management, automatic invoice transmission, reminders and thank you letters. The solution is available in two languages; English and French.
mingus-software.com

Pricing

Starting from
$125/month
Pricing options
One time license
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French
Hotello PMS screenshot: Internal communication system and integrated agendaHotello PMSHotello PMS screenshot: Reservation field customization and cancellation policy managementHotello PMS screenshot: Reservations, availability chart and cancellationsHotello PMS screenshot: Housekeeping and service charge managementHotello PMS screenshot: Create and save rate agreements with corporate clientsHotello PMS screenshot: Accounting including accounts receivable and budgeting

Hotello PMS reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.4
  4.6
Cristina Marcano Lárez  (CrismarlaCoach)

Fully compatible with your system installed in your hotel and is in the cloud.

Reviewed 2018-05-29
Review Source: Capterra

It is an advanced property management software that helps you run all your operations smoothly and accurately, and helps keep your guests happy.

Pros
It is absolutely compatible with any system that previously has its hotel establishment and that makes it versatile and demanding. It is in the Cloud and that makes information accessible in a fast way and from the device available, avoiding large investments in storage equipment and hosting of information that makes the access to data cumbersome. If main feature is that it works as: booking engine, GDS, CRS, revenue manager, task manager, marketing email and many others.

Cons
Finding a flaw in a system so friendly and versatile for the management of a hotel is difficult, because any aspect of failure is forgotten when we see the great benefits of this system and even better when it collaborates to keep the guests satisfied, The joy of a client and thanks for the good service always erase any failure that could have the Hotello PMS system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Emilie Gilbert

The customer service alone makes this a wonderful product!

Used daily for 2+ years
Reviewed 2017-02-21
Review Source: Capterra

Hotello is without a doubt a great software that meets and even exceeds our needs. It's various features are really helpful at managing our establishment as a whole. It does require a little bit of practice to fully understand it and it's interface could be slightly more user friendly, but its customer service is by far one of the best we have ever experienced.

Pros
The customer service! Prompt, efficient, and friendly, it is by far one of the best!

Cons
The learning curve can be difficult. It's different reports can be customized but there is no easy way to do so by ourselves.

Response from Mingus Software


Thank you for taking the time to give us your feedback! We are happy to read that you are enjoying Hotello and that the support team is up to your expectation.

The support team is happy to customize the different reports for you. As the reports gather a lot of information as you say, there are no easy way to do it.

Thank you again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Djenabou Bah

A very Good tool

Used daily for 1-2 years
Reviewed 2017-03-14
Review Source: Capterra

It is a good tool to ensure we don't have overbooking. It is accessible for all staff members and accountance.

Pros
Easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Frédérick Meilleur

Good for Hôtels with not a lot of meeting space

Used daily for 2+ years
Reviewed 2017-02-15
Review Source: Capterra

It is a well presented, easy to use and fun to work with Software for the room management. It lacks on the banquet management since the Platform looks like it was a "copy and paste" from the room Platform, without the adjustments needed for the banquets. If you have 5 and Under meeting space to manage, this software is perfect. If you have more than that, wait until they make serious changes on the Platform. I do love the software, but its not convenient enough to manage 18 meeting rooms.

Pros
The overall room management platform

Cons
The banquet Platform prevents me from effectively managing all my congress floor.

Response from Mingus Software


Thank you for taking the time to give us your feedback!

We are trying to consistently improve our plateform. You are more then welcome to send us (support@mingus-software.com) your different need that you have so that we can send it to the developers.

Thank you again for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Guillaume Dupuis

Easy to use and evolutive software for Hotelier

Used daily for 1-2 years
Reviewed 2016-08-22
Review Source: Capterra

As my position of ecommerce, revenues and distribution manager, I am asked on a daily basis to manage the rates, the inventory and the numerous 3rd parties the Hotel works with. Hotello is a easy to use, evolution according the new trends and designed to manage Rates and Inventory easily.

Pros
Yield Management module is perfect to manage all rates, availabilities and restrictions for all rate plans, and for all channel managed rates. The Marketing features is also extremely convenient for our sales team, for our markets scopes and for our emailing campaing.

Cons
The software would definitively gain in value if the Software would have a Rate Optimization System that would be able to recommand rates and inventory mangement based on : previous year performances, on the book forecasts, outliers, city compression demands, remaning demand, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Hotello PMS pricing

Starting from
$125/month
Pricing options
One time license
Subscription
View Pricing Plans

3 editions of Hotello:
Hotello Standard Cloud
Hotello Premium Cloud
Hotello Customized Edition

Hotello PMS features

API
Billing & Invoicing
Inventory Management
Online Booking Integration
Reservations Management

Activity Dashboard (74 other apps)
Automatic Notifications (56 other apps)
Availability Management (58 other apps)
Booking Management (139 other apps)
Calendar Management (91 other apps)
Channel Management (74 other apps)
Credit Card Processing (70 other apps)
Discount Management (52 other apps)
Electronic Payments (69 other apps)
Invoice Management (59 other apps)
Price Management (59 other apps)
Promotions Management (59 other apps)
Reporting & Statistics (92 other apps)
Room Booking (87 other apps)
Third Party Integration (72 other apps)

Videos and tutorials

Additional information for Hotello PMS

Key features of Hotello PMS

  • Housekeeping management
  • GDS and OTA integration
  • Internal communication system
  • Contact and owner management
  • Employee management
  • Retrieve user transaction history
  • Supports foreign currencies
  • Group management
  • Real time status chart
  • Automated transmission of invoices
  • Reviews management
  • Offers member and loyalty programs
  • Open API
  • Marketing management
  • Maintenance management
  • Reservations management
  • Reminders and thank you letters
  • Online booking
  • Daily inventory management
View All Features

Benefits

• Hotello centralizes the overall management of various functions such as marketing, task management, revenue management, reservation and point of sale.

• Hotello helps to maximize a hotel's occupancy rates with tools such as availability chart, booking engine, and email marketing.

• Tools for data export, forecasting charts, comparison graphs, and yield management help hotels to maximize their profitability.

• Hotello provides front office features such as regular inventory management, automated backup routine, night audit, invoicing, check-in and check-out.

• Equip - the mobile app provided by Mingus - provides a quality management system for hotel managers to manage work orders, maintenance, customer service, and inspections from a simple but powerful interface.