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Accruent Maintenance Connection Logo

Multi-site, multi-industry CMMS/EAM software

Table of Contents

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Accruent Maintenance Connection - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Accruent Maintenance Connection overview

Based on 444 verified user reviews

What is Accruent Maintenance Connection?

Maintenance Connection is a CMMS solution with key features that include preventive maintenance, work order management, scheduling, and more.

Who uses Accruent Maintenance Connection?

Reviews for Maintenance Connection come from a wide variety of industries, including Hospital & Health Care (9% of reviewers), Real Estate (8%), and Industrial Automation (8%). The most frequent use case for Maintenance Connection cited by reviewers is maintenance management (55% of reviewers).

Starting price

110per user /
per month

Alternatives

with better value for money


Pros & Cons

Maintenance Management

Tracking and Monitoring

Task Scheduling

Reporting

Bugs and Issues

Performance and Speed

Do you work for Accruent Maintenance Connection? Manage this product listing

Accruent Maintenance Connection’s user interface

Ease of use rating:

Accruent Maintenance Connection review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(192)
5(246)

What do users say about Accruent Maintenance Connection?

Reviewers appreciate Maintenance Connection for its comprehensive maintenance and asset management capabilities, customizable reporting, and helpful customer support. They find the system effective for tracking work orders, preventive maintenance, and inventory, and say the platform boosts organization and operational efficiency once users are familiar with it. They also value the training resources and flexibility to adapt the software to their needs.

Users report a learning curve, especially for new users, and note that the interface can feel outdated or unintuitive at times. Some mention occasional bugs, complex reporting tools, and higher pricing, while others wish for more streamlined navigation and easier mass updates.

Select to learn more


Who uses Accruent Maintenance Connection?

Based on 444 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Facilities Services
Hospital & Health Care
Automotive
Food Production
Others

Use cases

Maintenance Management
Facility Management
CMMS
Work Order
Preventive Maintenance

Accruent Maintenance Connection's key features

Most critical features, based on insights from Accruent Maintenance Connection users:

Technician management
Service history
Inventory management
Mobile access
Maintenance scheduling
Inspection management
Asset lifecycle management
Billing & invoicing

All Accruent Maintenance Connection features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
Analytics
API
Asset accounting
Asset lifecycle management
Asset tracking
Audit trail
Automated scheduling
Barcoding/RFID
Billing & invoicing
Calibration management
Commercial properties
Compliance management
Contract/License management
Cost tracking
Customer database
Customizable reports
Dashboard
Depreciation management
Disposal management
Document management
Energy management
Equipment maintenance
Equipment management
Equipment tracking
Facility asset management
Facility management
Facility scheduling
Fixed asset management
Forecasting
For schools
Historical reporting
Incident management
Inspection management
Inventory control
Inventory management
Inventory tracking
Job management
Key & lock management
Maintenance management
Maintenance scheduling
Mobile access
Monitoring
Multi-Location
Parts management
Predictive maintenance
Preventive maintenance
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time notifications
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Routing
Safety management
Scheduling
Service history
Shipping management
Status tracking
Task scheduling
Technician management
Third-Party integrations
Vendor management
Warranty tracking
Work order creation
Work order management

Accruent Maintenance Connection alternatives

Accruent Maintenance Connection logo

Starting from

110

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Limble logo
visit website

Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
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Customer Support
FMX logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
MaintainX logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Accruent Maintenance Connection pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

110

/user

Per month

Features included:

  • Single-site to multi-site scalability
  • User-friendly interface
  • Simplified integrations
  • Full audit trail and document management
  • Automated notifications
  • Unlimited work orders
  • Workflow automations
  • Analytics and reporting dashboard
  • Comprehensive inventory management capabilities
  • Preventive maintenance scheduling
  • Support and training
  • Time and cost tracking

Enterprise

Custom Quote Available

Features included:

  • Multi-site capabilities
  • Powerful reporting and dashboards
  • Inventory, financial, and purchasing
  • Scalable infrastructure
  • Native EDMS and IoT integration

User opinions about Accruent Maintenance Connection price and value

Value for money rating:

To see what individual users think of Accruent Maintenance Connection's price and value, check out the review snippets below.

“It is a reliable CMMS that effectively supports maintenance operations, preventive maintenance tracking, and asset management. While there is a learning curve and room for improvement in usability and speed, it remains a solid platform that helps maintain organization.”
AR

Addie R.

Work Control Center Specialist

“The platform helps streamline maintenance operations, reduce paperwork, and improve tracking of tasks and assets. While there is a learning curve and a few usability issues, it is a reliable tool that improves organization and efficiency once fully implemented.”
js

jonathan s.

Tech

Accruent Maintenance Connection integrations (0)

Integrations rated by users

We looked at 444 user reviews to identify which products are mentioned as Accruent Maintenance Connection integrations and how users feel about them.

Coupa logo
Coupa

Integration rating: 4.5 (2)

“...in digitally integrated to run a streamlined, end-to-end Source-to-Pay (S2P) and Asset Lifecycle Management (ALM) process”

Verified reviewer profile picture

Domiciano, J.

Sr. Engineer - Reliability

Esri ArcGIS logo
Esri ArcGIS

Integration rating: 4.0 (1)

“Integration with ArcGIS is extremely important, as it is the backbone behind locations/addressing within the system. Having a solid address point layer and parcel fabric on hand is an important starting point to enable a GovWell launch.”

ZM

Zachary M.

City Planner and GIS Coordinator

SAP Ariba logo
SAP Ariba

Integration rating: 4.0 (1)

“SAP Ariba is important for us because it helps connect procurement activities with the ERP. Having purchasing and supplier information flow between the two systems makes the process easier to manage and follow through.”

AH

Amir H.

CIO

NetSuite logo
NetSuite

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

“To manage Compliance and auditing”

SW

Shilpa W.

Lead HR Technology

Deacom ERP logo
Deacom ERP

Integration rating: 5.0 (1)

“It is part of the accounting process.”

“we push bill of ladings, customer address info from Deacom to Samsara”

JB

Jack B.

Maintenance Consultant

1/2

Accruent Maintenance Connection customer support

What do users say about Accruent Maintenance Connection customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Accruent Maintenance Connection customer support.

Widely noted by reviewers, customer support is quick to respond and provides clear, helpful solutions to user issues.

Multiple users appreciate the friendly, knowledgeable support staff who assist with both simple and complex problems.

A significant portion of users value the variety of support channels, including chat, phone, remote sessions, and detailed guides.

A minority of users report delays, inconsistent expertise, and difficulty reaching support, especially for complex or urgent issues.

Support options

Email/help desk
Knowledge base
Faqs/forum
Phone support

Training options

Live online
In person
Documentation

Accruent Maintenance Connection FAQs

Q. Who are the typical users of Accruent Maintenance Connection?

Accruent Maintenance Connection has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

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Q. What is Accruent Maintenance Connection used for?

Accruent's Maintenance Connection is a multi-site, multi-industry enterprise asset management (EAM) and comprehensive computerized maintenance management system (CMMS) software designed for industries such as agriculture, alternative energy, automotive and aerospace, chemical processing, construction, data centers, discrete manufacturing, education, energy, food and beverage, government and military, healthcare, machinery, instrumentation and appliances, medical device manufacturing, metals and mining, oil and gas, pharmaceutical and biotech, process manufacturing, telecommunications, transportation, utilities, and more. The platform helps businesses avoid asset failure and reduce downtime. It assists with work order management, preventive maintenance scheduling, and inventory management that can be scaled as per the business's needs. Key features include automated notifications, multi-device asset management, reporting and analytics, and more.


Q. What level of support does Accruent Maintenance Connection offer?

Accruent Maintenance Connection offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

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