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Maintenance Connection Logo
Maintenance Connection
4.5
(290)

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Multi-site, multi-industry CMMS/EAM software

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(12)

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Maintenance Connection Pricing, Features, Reviews and Alternatives

Maintenance Connection product overview

Price starts from

110

Per month

Flat Rate

What is Maintenance Connection?

Accruent's Maintenance Connection is a multi-site, multi-industry Enterprise Asset Management (EAM)/Comprehensive Computerized Maintenance Management System Software (CMMS) that helps businesses avoid asset failure and reduce downtime. Our user-friendly, web-based CMMS offers comprehensive work order management, preventive maintenance scheduling, and inventory management that can be scaled to your business's needs.

Key benefits of using Maintenance Connection

  • Replace legacy systems to facilitate digital transformation and help users efficiently manage work orders, asset information and other key data points. This can ultimately maximize efficiency and transparency.

  • Decrease costs over time by streamlining key asset management processes like inventory management, work order management, and more.

  • Maximize operational efficiency by implementing preventive maintenance processes, ultimately saving time, maximizing efficiency, and increasing ROI.

  • Gain actionable business insights by consolidating information previously housed in legacy systems, spreadsheets and paper records. Maintenance Connection provides real-time, comprehensive asset and facility management information. This provides an at-a-glance insight into your warranty information, asset history, maintenance schedule and more. This data also helps users improve your big-picture processes and make sure all your team members have the information they need to do their job correctly.

  • Consolidate data to improve processes: you can access both historical and real-time information about your analytics, inventory, asset history, work orders, and service history. This information can also be exported into customizable reports to provide big-picture insight, facilitate data-driven decision-making, and help improve things like efficiency, uptime, and overall revenue.

  • Manage assets and facilities anywhere at any time using MC Kinetic, Maintenance Connection’s offline, native mobile CMMS app. With MC Kinetic, users can easily manage work orders, access key information, and standardize data across locations. This can ultimately streamline operations and help maintenance teams effectively increase asset life.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Maintenance Connection pricing information

    Value for money

    4.3

    /5

    290

    Starting from

    110

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Maintenance Connection features

    Functionality

    4.4

    /5

    290

    Total features

    65

    21 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    API
    Reporting/Analytics
    Customizable Reports
    Real Time Data

    Maintenance Connection users reviews

    Overall Rating

    4.5

    /5

    290

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.89/10
    Rating distribution

    5

    4

    3

    2

    1

    174

    102

    11

    2

    1

    Pros
    The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
    It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
    I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
    Cons
    After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
    There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
    Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.

    Overall rating contenders

    AvatarImg
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    Paul B.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great functionality and ease of customization for tracking asset maintenance.

    Reviewed 6 years ago
    Pros

    It is very simple and easy to customize, hide, add additional fields specific to our operation. Very user friendly and intuitive to use for many employees. Easy one button clicks and drop downs to reduce confusion and inconsistent information being input into the system. Reporting can be customized and used to edit, open, manage records.

    Cons

    Custom and advanced features can be tricky sometimes, but customer support is always there free of charge to come to my aid when I am stuck. And helps to teach as well.

    LG
    AvatarImg

    Lisa G.

    Primary/Secondary Education, 201-500 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Maintenance Connection is by far the top of line in support, functionality, ease of use, and overall facilities management.

    Reviewed 8 years ago

    As the software analyst for Facilities and Services, my first task was to upgrade the current system to a web version. The upgrade went fairly well until we moved to paperless, which included ipads for technicians. We found many limitations that were put on the software and I was forced to make work arounds in order to operate. After a year of frustration and complaints not only by our department...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    HH
    AvatarImg

    Hossein H.

    Oil & Energy, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Not god for big company

    Reviewed 7 years ago

    MC ( Maintenance Connection) not good for big company because it's a cloud base CMMS software and I think this is the MC weakness because after a short time of use, the browser cash is full and the software can't work correctly, after this the value will show in MC-CMMS is not correct and finally you can't log-in in the software befor you clear the browser cash and history.

    Pros

    It,s easy to use in home page and Most feature Accessible in home page. It's fast to login and loading.

    Cons

    You can login with one user in multi system, but not support remote assistant. Good for small company.

    PP
    AvatarImg

    Patrick P.

    Utilities, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Product / Excellent Support

    Reviewed 7 years ago

    Maintenance Connection has given us the ability to progressively change much of our maintenance culture from reactive to preventative. It is an excellent tool that provides our teams the means to better troubleshooting and preparedness, leading directly to increased efficiency. Having the flexibility to form this product to our work flow and process is invaluable.

    Pros

    Ability to adapt to our maintenance needs.

    Cons

    Waiting for product suggestions to materialize. Would like it to completely integrate with our financial system

    Vendor response

    Thank you for your comments Patrick! It's great to hear that Maintenance Connection's software has had such a positive impact on your organizations maintenance processes. We take our customer's product suggestions seriously and our Product Development team considers each one carefully. As far as integration with financial system's, we currently provide integration options via our Web API and Project Development Services. Our customer success team will be in touch soon to further discuss your comments.

    CO
    AvatarImg

    Chris O.

    Mining & Metals, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great user friendly product!

    Reviewed 5 years ago

    Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items. When I went to analyze the business needs and searched for a vendor to partner with to help with our maintenance tracking needs, Maintenance Connection was their from the beginning and still to this day help with any needs that we may need, our rep even just checks in to see how things are going and if we need anything. This kind of customer service is dwindling

    Pros

    1. Customer service is fantastic 2. User friendly 3. Easy to manipulate the data 4. Reporting is great, lots of options 5. Customizable to the user 6. Mobile friendly application

    Cons

    N/A Really have no complaints. I just hope that the company that bought them does not deviate from the high level of service that we have experienced since purchasing the software.

    Maintenance Connection FAQs

    Q. What type of pricing plans does Maintenance Connection offer?

    Maintenance Connection has the following pricing plans:
    Starting from: $110.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Maintenance Connection?

    Maintenance Connection has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Maintenance Connection support?

    Maintenance Connection supports the following languages:
    English, French, German, Portuguese, Portuguese, Spanish


    Q. Does Maintenance Connection support mobile devices?

    Maintenance Connection supports the following devices:
    Android, iPhone


    Q. Does Maintenance Connection offer an API?

    Yes, Maintenance Connection has an API available for use.


    Q. What other apps does Maintenance Connection integrate with?

    Maintenance Connection integrates with the following applications:
    Meridian


    Q. What level of support does Maintenance Connection offer?

    Maintenance Connection offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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