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Maintenance management for SMBs & large organizations
Maintenance Connection provides computerized maintenance management software (CMMS) to organizations of all sizes across the world. The solution supports various industries including energy, manufacturing, healthcare, facility management, government, recreation, mining, and transportation.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.3
/5
286
Starting from
110
Per month
Flat Rate
Value for money contenders
Functionality
4.4
/5
286
Total features
62
6 categories
Functionality contenders
Overall Rating
4.5
/5
286
Positive reviews
172
102
9
2
1
Overall rating contenders
Jeremie K.
Food & Beverages, 51-200 employees
Used daily for 2+ years
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We have used maintenance connection for almost 4 years now and are still not using the many tools that the software has to offer. we have developed a great base of information and are continuing to use more and more tools as we step further into managing our company maintenance program.
Easy to use. The support couldn't be better
None at this time.
Roy H.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
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The County of Santa Barbara has been using the software for approximately 5 years. We use it for all our work orders. The navigation is good. We use it for preventive maintenance. The software can do a lot more than we need. The reporting is just "OK". This is the area they can improve on. A great feature is, we store all our building blue prints in the software and we are starting to put in...
Ease of navigations , ability to upload prints, manuals and pictures.
Reporting is not easy
Hello Roy, Thank you for taking the time to give a thorough review of your experience using Maintenance Connection CMMS. We pride ourselves on successful implementation for all customers and are glad to hear your installation experience was smooth and fast. Additionally, it¿s great to hear that you find our navigation to be simple and easy to find what you¿re looking for. Our Customer Success team will reach out to you directly to understand your needs and feedback regarding reporting, and to share with you the reporting enhancements we have planned. Thank you again for your positive feedback, we always love to hear what customers think! -Carissa
brian z.
Hospital & Health Care, 1,001-5,000 employees
Used daily for 2+ years
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Cost savings, history, and ease on monitoring.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
There is no way to change a username, so when staff gets married and wants to change the last name the software wont let me.
Hey Brian, thank you for your feedback! It's great to hear that you like the software! I just wanted to let you know that we have a new feature in Version 8.0 of the system that makes it easier to update user's profiles :) Thanks again for the review!
Lisa G.
Primary/Secondary Education, 201-500 employees
Used daily for less than 6 months
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As the software analyst for Facilities and Services, my first task was to upgrade the current system to a web version. The upgrade went fairly well until we moved to paperless, which included ipads for technicians. We found many limitations that were put on the software and I was forced to make work arounds in order to operate. After a year of frustration and complaints not only by our department...
No pros were added to this review
No cons were added to this review
Chris O.
Mining & Metals, 51-200 employees
Used daily for 1-2 years
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Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items. When I went to analyze the business needs and searched for a vendor to partner with to help with our maintenance tracking needs, Maintenance Connection was their from the beginning and still to this day help with any needs that we may need, our rep even just checks in to see how things are going and if we need anything. This kind of customer service is dwindling
1. Customer service is fantastic 2. User friendly 3. Easy to manipulate the data 4. Reporting is great, lots of options 5. Customizable to the user 6. Mobile friendly application
N/A Really have no complaints. I just hope that the company that bought them does not deviate from the high level of service that we have experienced since purchasing the software.
Maintenance Connection has the following pricing plans:
Starting from: $110.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Maintenance Connection?
Q. What languages does Maintenance Connection support?
Q. Does Maintenance Connection support mobile devices?
Q. Does Maintenance Connection offer an API?