App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Maintenance Connection Logo
Maintenance Connection
4.5
(286)

Write a review

Maintenance management for SMBs & large organizations

visit website

(12)

Maintenance Connection Pricing, Features, Reviews and Alternatives

Maintenance Connection product overview

Price starts from

110

Per month

Flat Rate

What is Maintenance Connection?

Maintenance Connection provides computerized maintenance management software (CMMS) to organizations of all sizes across the world. The solution supports various industries including energy, manufacturing, healthcare, facility management, government, recreation, mining, and transportation.

Key benefits of using Maintenance Connection

  • Maintenance Connection enables technicians to fulfil maintenance orders on the go while keeping managers up to date on project status.

  • Users can monitor every asset and every asset location by creating an easy to interpret asset hierarchy.

  • Users can quickly access desired data through Maintenance Connection's customizable dashboards and configurable reports.

  • Users can prioritize tasks by due date, need, and more.

  • Maintenance schedules can be created automatically, at a varying frequency.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars

    Maintenance Connection pricing information

    Value for money

    4.3

    /5

    286

    Starting from

    110

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Maintenance Connection features

    Functionality

    4.4

    /5

    286

    Total features

    62

    6 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    API
    Customizable Reports
    Document Management

    Maintenance Connection users reviews

    Overall Rating

    4.5

    /5

    286

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.92/10
    Rating distribution

    5

    4

    3

    2

    1

    172

    102

    9

    2

    1

    Pros
    The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
    It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
    I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
    Cons
    After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
    There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
    Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Jeremie K.

    Food & Beverages, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Maintenance connection has made the management of our maintenance much simpler.

    Reviewed 6 years ago

    We have used maintenance connection for almost 4 years now and are still not using the many tools that the software has to offer. we have developed a great base of information and are continuing to use more and more tools as we step further into managing our company maintenance program.

    Pros

    Easy to use. The support couldn't be better

    Cons

    None at this time.

    RH
    AvatarImg

    Roy H.

    Government Administration, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Maintenance Connection used by local government

    Reviewed 6 years ago

    The County of Santa Barbara has been using the software for approximately 5 years. We use it for all our work orders. The navigation is good. We use it for preventive maintenance. The software can do a lot more than we need. The reporting is just "OK". This is the area they can improve on. A great feature is, we store all our building blue prints in the software and we are starting to put in...

    Pros

    Ease of navigations , ability to upload prints, manuals and pictures.

    Cons

    Reporting is not easy

    Vendor response

    Hello Roy, Thank you for taking the time to give a thorough review of your experience using Maintenance Connection CMMS. We pride ourselves on successful implementation for all customers and are glad to hear your installation experience was smooth and fast. Additionally, it¿s great to hear that you find our navigation to be simple and easy to find what you¿re looking for. Our Customer Success team will reach out to you directly to understand your needs and feedback regarding reporting, and to share with you the reporting enhancements we have planned. Thank you again for your positive feedback, we always love to hear what customers think! -Carissa

    bz
    AvatarImg

    brian z.

    Hospital & Health Care, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I have had a few glitches with CMMS but overall it has been a wonderful program to work with.

    Reviewed 6 years ago

    Cost savings, history, and ease on monitoring.

    Pros

    I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.

    Cons

    There is no way to change a username, so when staff gets married and wants to change the last name the software wont let me.

    Vendor response

    Hey Brian, thank you for your feedback! It's great to hear that you like the software! I just wanted to let you know that we have a new feature in Version 8.0 of the system that makes it easier to update user's profiles :) Thanks again for the review!

    LG
    AvatarImg

    Lisa G.

    Primary/Secondary Education, 201-500 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Maintenance Connection is by far the top of line in support, functionality, ease of use, and overall facilities management.

    Reviewed 6 years ago

    As the software analyst for Facilities and Services, my first task was to upgrade the current system to a web version. The upgrade went fairly well until we moved to paperless, which included ipads for technicians. We found many limitations that were put on the software and I was forced to make work arounds in order to operate. After a year of frustration and complaints not only by our department...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    CO
    AvatarImg

    Chris O.

    Mining & Metals, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great user friendly product!

    Reviewed 3 years ago

    Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items. When I went to analyze the business needs and searched for a vendor to partner with to help with our maintenance tracking needs, Maintenance Connection was their from the beginning and still to this day help with any needs that we may need, our rep even just checks in to see how things are going and if we need anything. This kind of customer service is dwindling

    Pros

    1. Customer service is fantastic 2. User friendly 3. Easy to manipulate the data 4. Reporting is great, lots of options 5. Customizable to the user 6. Mobile friendly application

    Cons

    N/A Really have no complaints. I just hope that the company that bought them does not deviate from the high level of service that we have experienced since purchasing the software.

    Maintenance Connection FAQs

    Q. What type of pricing plans does Maintenance Connection offer?

    Maintenance Connection has the following pricing plans:
    Starting from: $110.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Maintenance Connection?

    Maintenance Connection has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    See alternatives

    Q. What languages does Maintenance Connection support?

    Maintenance Connection supports the following languages:
    English

    See alternatives

    Q. Does Maintenance Connection support mobile devices?

    Maintenance Connection supports the following devices:
    Android, iPhone

    See alternatives

    Q. Does Maintenance Connection offer an API?

    Yes, Maintenance Connection has an API available for use.

    See alternatives

    Q. What level of support does Maintenance Connection offer?

    Maintenance Connection offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

    See alternatives

    Common Maintenance Connection comparisons

    Maintenance Connection logo
    Hippo CMMS logo
    Maintenance ConnectionvsHippo CMMS
    Maintenance Connection logo
    Maxpanda CMMS logo
    Maintenance ConnectionvsMaxpanda CMMS
    Maintenance Connection logo
    eMaint CMMS logo
    Maintenance ConnectionvseMaint CMMS
    Maintenance Connection logo
    Limble CMMS logo
    Maintenance ConnectionvsLimble CMMS
    Maintenance Connection logo
    UpKeep logo
    Maintenance ConnectionvsUpKeep
    Maintenance Connection logo
    Fiix logo
    Maintenance ConnectionvsFiix
    Maintenance Connection logo
    MaintiMizer logo
    Maintenance ConnectionvsMaintiMizer

    Related categories