getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Maintenance Connection Logo

Multi-site, multi-industry CMMS/EAM software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Maintenance Connection - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Maintenance Connection overview

Based on 444 verified user reviews

What is Maintenance Connection?

Maintenance Connection is a CMMS solution with key features that include preventive maintenance, work order management, scheduling, and more.

Who uses Maintenance Connection?

Reviews for Maintenance Connection come from a wide variety of industries, including Hospital & Health Care (9% of reviewers), Real Estate (8%), and Industrial Automation (8%). The most frequent use case for Maintenance Connection cited by reviewers is maintenance management (55% of reviewers).

Starting price

110per user /
per month

Alternatives

with better value for money


Pros & Cons

Maintenance Management

Tracking and Monitoring

Task Scheduling

Reporting

Bugs and Issues

Performance and Speed

Do you work for Maintenance Connection? Manage this product listing

Maintenance Connection’s user interface

Ease of use rating:

Maintenance Connection reviews

Overall rating

4.4

/5

444

Positive reviews

76

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.76/10
Rating distribution

5

4

3

2

1

246

158

34

3

3

Pros
“It is a reliable CMMS that effectively supports maintenance operations, preventive maintenance tracking, and asset management. While there is a learning curve and room for improvement in usability and speed, it remains a solid platform that helps maintain organization.”
AR

Addie R.

Work Control Center Specialist

“The platform helps streamline maintenance operations, reduce paperwork, and improve tracking of tasks and assets. While there is a learning curve and a few usability issues, it is a reliable tool that improves organization and efficiency once fully implemented.”
js

jonathan s.

Tech

“The platform offers robust features for managing work orders, tracking maintenance schedules, and generating reports, which helps improve operational efficiency. While there may be a learning curve initially, the system's functionalities are quite comprehensive and support our maintenance needs effectively.”
KK

Keon K.

FM

Cons
“However, with the updated version, some of the features are not working well like before such as work orders that are just created are not in bold letters to make them distinguished with the ones which are already issued.”
OM

Oanh M.

Senior office Assistant

“That Maintenance seems to bog down or works slowly in the afternoon hours verse the morning works quicker. When we look at expired work orders click on the tab nothing shows up it is like a work order wasn't fully closed and we can't find it.”
RG

Ron G.

HVAC Mechanic

“limited reporting, limited flexibility with parts i.e techs can not see issue units resulting in inventory variances.”
ee

eamonn e.

sr. maintenance manager

Who uses Maintenance Connection?

Based on 444 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Facilities Services
Hospital & Health Care
Automotive
Food Production
Others

Use cases

Maintenance Management
Facility Management
CMMS
Work Order
Preventive Maintenance

Maintenance Connection's key features

Most critical features, based on insights from Maintenance Connection users:

Technician management
Service history
Inventory management
Mobile access
Maintenance scheduling
Inspection management
Asset lifecycle management
Billing & invoicing

All Maintenance Connection features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
Analytics
API
Asset accounting
Asset lifecycle management
Asset tracking
Audit trail
Automated scheduling
Barcoding/RFID
Billing & invoicing
Calibration management
Commercial properties
Compliance management
Contract/License management
Cost tracking
Customer database
Customizable reports
Dashboard
Depreciation management
Disposal management
Document management
Energy management
Equipment maintenance
Equipment management
Equipment tracking
Facility asset management
Facility management
Facility scheduling
Fixed asset management
Forecasting
For schools
Historical reporting
Incident management
Inspection management
Inventory control
Inventory management
Inventory tracking
Job management
Key & lock management
Maintenance management
Maintenance scheduling
Mobile access
Monitoring
Multi-Location
Parts management
Predictive maintenance
Preventive maintenance
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time notifications
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Routing
Safety management
Scheduling
Service history
Shipping management
Status tracking
Task scheduling
Technician management
Third-Party integrations
Vendor management
Warranty tracking
Work order creation
Work order management

Maintenance Connection alternatives

Maintenance Connection logo

Starting from

110

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eWorkOrders CMMS logo
visit website

Starting from

45

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
MaintainX logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Fracttal One logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Maintenance Connection pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

110

/user

Per month

Features included:

  • Single-site to multi-site scalability
  • User-friendly interface
  • Simplified integrations
  • Full audit trail and document management
  • Automated notifications
  • Unlimited work orders
  • Workflow automations
  • Analytics and reporting dashboard
  • Comprehensive inventory management capabilities
  • Preventive maintenance scheduling
  • Support and training
  • Time and cost tracking

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Multi-site capabilities
  • Powerful reporting and dashboards
  • Inventory, financial, and purchasing
  • Scalable infrastructure
  • Native EDMS and IoT integration

User opinions about Maintenance Connection price and value

Value for money rating:

To see what individual users think of Maintenance Connection's price and value, check out the review snippets below.

“It is a reliable CMMS that effectively supports maintenance operations, preventive maintenance tracking, and asset management. While there is a learning curve and room for improvement in usability and speed, it remains a solid platform that helps maintain organization.”
AR

Addie R.

Work Control Center Specialist

“The platform helps streamline maintenance operations, reduce paperwork, and improve tracking of tasks and assets. While there is a learning curve and a few usability issues, it is a reliable tool that improves organization and efficiency once fully implemented.”
js

jonathan s.

Tech

Maintenance Connection integrations (0)

Integrations rated by users

We looked at 444 user reviews to identify which products are mentioned as Maintenance Connection integrations and how users feel about them.

Coupa logo
Coupa

Integration rating: 4.5 (2)

Integration rating: 4.0 (1)

ArcGIS integration is important because it connects locate requests with accurate geographic information. It helps us quickly identify work areas, improve coordination, and make the locate process more efficient and reliable.

Verified reviewer profile picture

James O.

Environmental Services Manager

SAP Ariba logo
SAP Ariba

Integration rating: 4.0 (1)

SAP Ariba is important for us because it helps connect procurement activities with the ERP. Having purchasing and supplier information flow between the two systems makes the process easier to manage and follow through.

AH

Amir H.

CIO

NetSuite logo
NetSuite

Integration rating: 4.0 (1)

We use Celigo to bring data from Shopify to NetSuite.

OM

Owen M.

Controller

Integration rating: 5.0 (1)

Deacom ERP logo
Deacom ERP

Integration rating: 5.0 (1)

It is part of the accounting process.

we push bill of ladings, customer address info from Deacom to Samsara

JB

Jack B.

Maintenance Consultant

1/2

Maintenance Connection customer support

What do users say about Maintenance Connection customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Maintenance Connection customer support.

Widely noted by reviewers, customer support is quick to respond and provides clear, helpful solutions to user issues.

Multiple users appreciate the friendly, knowledgeable support staff who assist with both simple and complex problems.

A significant portion of users value the variety of support channels, including chat, phone, remote sessions, and detailed guides.

A minority of users report delays, inconsistent expertise, and difficulty reaching support, especially for complex or urgent issues.

Support options

Email/help desk
Knowledge base
Faqs/forum
Phone support

Training options

Live online
In person
Documentation

Maintenance Connection FAQs

Q. Who are the typical users of Maintenance Connection?

Maintenance Connection has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. What is Maintenance Connection used for?

Accruent's Maintenance Connection is a multi-site, multi-industry enterprise asset management (EAM) and comprehensive computerized maintenance management system (CMMS) software designed for industries such as agriculture, alternative energy, automotive and aerospace, chemical processing, construction, data centers, discrete manufacturing, education, energy, food and beverage, government and military, healthcare, machinery, instrumentation and appliances, medical device manufacturing, metals and mining, oil and gas, pharmaceutical and biotech, process manufacturing, telecommunications, transportation, utilities, and more. The platform helps businesses avoid asset failure and reduce downtime. It assists with work order management, preventive maintenance scheduling, and inventory management that can be scaled as per the business's needs. Key features include automated notifications, multi-device asset management, reporting and analytics, and more.


Q. Does Maintenance Connection support mobile devices?

Maintenance Connection supports the following devices:
Android, iPhone, iPad


Q. What level of support does Maintenance Connection offer?

Maintenance Connection offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

Related categories