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Uplisting vs Smoobu Comparison

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Overview

Category Leaders

Uplisting is a reliable short-term rental property management software which supports property, channel & guest management...

Category Leaders

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

120

5

4

3

2

1

106

9

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

178

5

4

3

2

1

136

23

5

5

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

It integrates perfectly with all the OTA's and other software we use to manage our business. The guest communication and automated message option are perfect and a great time saver.
Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential.
The support team are excellent and have been helpful from the beginning. I love that the team are improving their software all the time based on what customers require.

Pros

The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

Cons

Some features are missing. NO MOBILE APP :(The existing mob app is very poorly optimised.
I am still struggling with the direct booking website, its probably nothing to do with Uplisting but my own skills.
Lack of calendar management which was crucial to my business.

Cons

Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features77
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Extended Stay
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Revenue Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features93
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Extended Stay
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Property Management
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Revenue Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Booking
  • Third-Party Integrations
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations20
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations24
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

Ld
AvatarImg

Leonardo d.

Hospitality, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Uplisting logo

Uplisting

Best Channel Manager Ever I tested and used

Reviewed 5 years ago

I testes a couple of channel managers before and now I found my last one, UpListing! The best!

Pros

Guys, first I'm a IT guy. Of course my point are based on my IT view as well and my Property management view ;) 1- easy to use and user friendly 2- best customer service EVER 3- price :) 4- reliability against overbooking 5- automated messages 6- integrations with Zapier and Stripe Also I tested (Rentals United, Lodgify and Stays.net, Smoobu) and Uplisting is the best one for small property managements (like mine company).

Cons

1- Uplisting do not have own public API (Remember I'm a IT guy and developed some own small systems to help me to manage my properties, like Schlage door code automation) 2- little amount of tags to build your own personalized messages 3- no mobile APP - Website is responsive but not too much user friendly on mobile view