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Lodgify vs Smoobu Comparison

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Overview

Category Leaders

Lodgify is the easiest way to build your own vacation rental website, accept online credit card payments and manage all your...

Category Leaders

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

17

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

534

5

4

3

2

1

333

144

32

12

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

135

5

4

3

2

1

104

17

4

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.

Pros

The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.

Cons

I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.

Cons

Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features57
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Pipeline Management
  • Point of Sale (POS)
  • Price / Margin Management
  • QuickBooks Integration
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Total features91
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Faculty/Staff Management
  • Financial Reporting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Pipeline Management
  • Point of Sale (POS)
  • Price / Margin Management
  • QuickBooks Integration
  • Rate Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third Party Integrations
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

Integrations

  • Total integrations16
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrations14
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

BE
AvatarImg

Belinda E.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Smoobu logo

Smoobu

Fácil e intuitivo

Reviewed 3 days ago

En general muy bien, cambié de Lodgify a Smoobu y el cambio es increíblemente mejor

Pros

Sencilla integración con los portales, sincroniza muy bien y economico

Cons

Le falta Apí con algunas webs como Vrbo. Expedia, TripAdvisor Podia tener alguna opción de contabilidad

Showing original review in Spanish. See translation

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Smoobu logo

Smoobu

Not what it used to be

Reviewed 2 years ago

This was a great PMS two years ago, not anymore.

Pros

When we first started testing different vacation rental software, Smoobu stood out as a great option, seamless and quick. But it has only been downhill from there. Their development team has made the interface clunky, their servers are down often, my team now hates Smoobu.

Cons

Extremely slow interface in 2021. If you manage more than 10 listings, please do not use this software. We had previously used Hostaway and Lodgify. We have had more double bookings with Smoobu by far than with any other PMS.